Naim NDX - Fault 34. DSPDAC not booting

Posted by: hertz on 26 April 2015

I started up my Naim this morning and got this error.  " Fault 34. DSPDAC not booting ". What does this mean ? What should I do next ?

Posted on: 26 April 2015 by ChrisH

Good morning hertz.

I had a Fault 35 on my NDX recently.

Here is the thread:

 

 

https://forums.naimaudio.com/to...46#46901108161341646
 
Unfortunately it didn't appear that anyone else had had it happen to them, so I don't have an explanation what fault 35 (orin your case, fault 34) is.

Fortunately though, after powering down and then switching back on again, the fault cleared.
Maybe give that a try first?
Hope it will clear it for you.
Posted on: 26 April 2015 by hertz

I did try rebooting a few times. Next, I am trying a 24 wait and reboot. Lets see what happens !!

Posted on: 26 April 2015 by hungryhalibut

If by a 24 wait you mean waiting 24 hours, I wouldn't bother. If the fault does not clear by turning off few a few minutes, waiting a whole day won't make any difference. I'd drop a line to Naim support. It may be that reinstalling the firmware will fix it, but you should definitely check first.

Posted on: 26 April 2015 by hertz

@ Hungryhalibut,

 

I tried again with no luck.

 

How do I get in touch with Naim support ? Via a dealer or can I write in ? Will they guide me through the process of installing this firmware ? Is this a common occurrence ?  I was fearing the worst. I am in Asia. I had bought this unit in Singapore.

 

Posted on: 26 April 2015 by Bart
Originally Posted by hertz:

@ Hungryhalibut,

 

I tried again with no luck.

 

How do I get in touch with Naim support ? Via a dealer or can I write in ? Will they guide me through the process of installing this firmware ? Is this a common occurrence ?  I was fearing the worst. I am in Asia. I had bought this unit in Singapore.

 

It's right here at the top of this forum:

 

https://forums.naimaudio.com/topic/naim-support

 

Good luck!

Posted on: 26 April 2015 by hertz

Hi Bart,

 

Thanks. I have sent them an email.

 

Cheers !

Posted on: 04 May 2015 by Sunny zhang
I had the same fault last night. How can I do?
Posted on: 18 May 2015 by Tufan Alatan
Originally Posted by Sunny zhang:
I had the same fault last night. How can I do?

I had the same problem with Fault 35 and NDX freezes ! As far as I see if I try to use Iradio or Vortexbox (which uses digital sources) it gets this Error but If I use TV or Apple TV it plays music or sound ???