Stuttering Audio

Posted by: Wazza69 on 12 May 2015

I was wondering if anyone could help with a networking issue I have. I have a NDX (Wired) and a Muso (Wifi). The Muso works fine but I get stuttering/time outs with the NDX. I am really struggling to understand why. It is wired and I get the same issues with both Minimserver and Linn Kazoo. Seems to be worse on hi-res files. HD video streaming works fine on my MAC, Sky HD box etc

 

My setup (all gigabit wired) is:

-          BT Infinity BB

-          Huwai BT Modem (reflashed)

-          Netgear Nighthawk R7000 Router (Wifi turned off as housed in a cabinet in garage which blocks the signal)

-          Netgear Readynas V1

-          Netgear Wifi Access Point (for house Wifi outside of Garage)

 

I used the Huwai modem/Netgear router as I had major issues with the BT Hub 5 blocking UPNP.

 

Any ideas welcome

 

Thanks

Posted on: 12 May 2015 by Mike-B

I suspect you have a data stream capacity problem

I don't agree your line about the BT HH5 blocking UPnP,  it doesn't.

You have a strange network,   I wonder what the Netgear R7000 Router is really doing & I suspect that is the problem.  If you are just trying to use it as a switch I suggest you change it for a real switch,  a Netgear GS105 or if it needs to look smarter a GS605.

 

The network needs to look like this .........

 

NAS

|

Switch - BT stuff + WiFi Access

|

NDX

 

Posted on: 12 May 2015 by Wazza69

Thanks Mike. The Nighthawk is working as a router as the Hauwei is the modem. I really couldn't get UPNP working on the BT Hub. Quite a few others have had the same problem.

Posted on: 12 May 2015 by nudgerwilliams

Is it practical to try a different run of Ethernet cable between your router and NDX? And router and NAS? Your network sounds pretty simple so this would test if there is a cable fault.

 

Email to Naim support worthwhile also.

 

David

Posted on: 12 May 2015 by mutterback

What's the drive speed on the NAS? Your video streaming I assume is coming from "the cloud" aka the Internet - so if there's not a problem with the cabling or the switch - the NAS could be the culprit.

Posted on: 12 May 2015 by ChrisSU

I agree with Mike: connect all your devices via Ethernet cable to an unmanaged switch. If necessary, 2 or more switches. Where wifi is needed, connect an Airport Express or similar to the switch. 

 

Make sure you only have one device acting as DHCP server- probably best to use the BT HH for this.

Posted on: 12 May 2015 by Sneaky SNAIC

You might also consider tearing everything down and building back up 1 piece at a time...assume for example you'd only use the NDX and one piece of network hardware.  Simple is better with networking (as in most things).  You have a lot of devices listed there.

 

You may find by doing this one piece is causing the problem...also nowadays you can get the modem/router/wifi in one piece. Try isolating the NDX.