Uniti Serve no longer adds album art after rip

Posted by: Chris Bell on 15 May 2015

My Uniti Serve SSD no longer adds album art after rip. 4 CDs so far this week and I have no idea why?  

 

Suggestions?  

 

 

Posted on: 15 May 2015 by garyi

its it connected to the internet, you need to check it has its ip and dns info

Posted on: 15 May 2015 by Chris Bell

Yes... has an internet connection. 

 

Posted on: 15 May 2015 by TN

I have a SSD Serve as well as have noticed the same thing of late.

 

My guess is that it has to do with where the metadata is coming from.  I used to see when ripping only "AMG lookup" or "FreeDB lookup" but now a couple of other sites are mentioned when it is searching for metadata.  Perhaps those sites dont have the artwork.

Posted on: 15 May 2015 by Ian F

Mine too can be a bit hit and miss, especially with some of the more obscure titles.  Even more strange, it can quite happily catalogue the first disc of a two CD set and yet fail to identify the second disc at all! TBH, I find most of the downloaded artwork to be of poor quality and use nServe to replace it with higher resolution stuff at the time of ripping.  My entire artwork library consists of images of at least 600x600dpi which fill the iPad screen with a crisp and well defined image.   Although I don't much rate iTunes, it does provide an excellent pool of good quality artwork which can be accessed through Ben Dodson's finder; my resource of choice.

 

Ian

Posted on: 15 May 2015 by Chris Bell

I forgot the first rule of computers.... if something is not working, power cycle it.  

 

Working correctly now.  

Posted on: 15 May 2015 by ChrisSU

I've hardly ever had this issue with the US. In theory, it has its own database so that if there's no internet connection whilst ripping, data can come from that instead. The manual describes it as a 'limited' database, which might explain more obscure albums not being found, but it doesn't say wether or not artwork as included. If I can be bothered, I might give it a try, unless anybody else knows?

Posted on: 15 May 2015 by Bart
Originally Posted by ChrisSU:

I've hardly ever had this issue with the US. In theory, it has its own database so that if there's no internet connection whilst ripping, data can come from that instead. The manual describes it as a 'limited' database, which might explain more obscure albums not being found, but it doesn't say wether or not artwork as included. If I can be bothered, I might give it a try, unless anybody else knows?

I don't think so Chris -- I don't think there is any 'internal' database built into it.  Rather, it's an online lookup process.  That said, I've not tried to rip a cd with it offline.  Nor do I know what the manual means by 'limited database'

Posted on: 15 May 2015 by ChrisSU

Bart, according to the manual:

 

"If UnitiServe is unable to access the
internet while ripping, it will initially interrogate a small
internal database for the CD’s associated data. If the CD is
not found on the internal database, only the ripped audio
data and its identification code will be stored."

 

Make of that what you will!

Posted on: 15 May 2015 by Chris Bell

Maybe the manual is referring to the metadata on the CD... I would think that millions of CD titles would require a large amount of storage.  

Posted on: 15 May 2015 by garyi

Hence my original question, I am assuming that a restart, reestablished a working connection to the WAN

Posted on: 15 May 2015 by David O'Higgins

I ripped about 2000 CD's to my Unitiserve and got less than 40 unidentified. If you are getting a significant percentage, then either your musical taste is very obscure, or maybe there is a (possibly intermittent) Internet connection problem. 

Posted on: 15 May 2015 by Bart
Originally Posted by Chris Bell:

Maybe the manual is referring to the metadata on the CD... I would think that millions of CD titles would require a large amount of storage.  

This is my guess too.  Where would one start to build a 'small database' of cd's?  Maybe someone at Naim will tell us

Posted on: 17 May 2015 by Stover
Originally Posted by Chris Bell:

I forgot the first rule of computers.... if something is not working, power cycle it.  

 

Working correctly now.  

A current colleague of mine once had a position, where computer and IT responsibility was added. This was not his profession, but just followed the job. He got a customer with a computer problem and colleague asked if he had restarted it, customer replied, yes. My colleague then says; sorry, then I cannot help you