Back from holidays, what a bummer

Posted by: David O'Higgins on 27 June 2015

To cut a very long story short, my NAS is no longer visible to my Userve as a music repository. How do I provoke things to get back to normal?

 

Posted on: 27 June 2015 by Paul Quigley ie

Maybe just reboot the NAS? Maybe the UPNP service on the NAS needs to be started? Maybe the NAS is just updating the UPNP index is being updated and all will be OK in a few hours. Maybe reboot the naim device? 

Posted on: 27 June 2015 by David O'Higgins

And if I just wait, will it fix itself?

Posted on: 27 June 2015 by David O'Higgins

Thanks Paul, your reply crossed mine. I seem to remember that maybe it fixed itself at least once in the past so I will try the 'wait and see strategy' for now.

Will revert tomorrow.

D

 

Posted on: 27 June 2015 by Bart

The really easy thing to do is to shut it all down, re-boot the nas, when it's up and running re-boot the UServe.

Posted on: 27 June 2015 by joerand

If Bart's suggestion fails hitting CTRL+ALT+DEL twice always seems to work for me .

Posted on: 28 June 2015 by garyi

Unitiserve does not use UPNP for music discovery, guys you should be aware of this as you will land up frustrating yourself for ever.

 

Unitiserve/HDX/NS01/NS02 use SMB protocols to discover music throughout your network. Your nas will indeed run SMB, if its no longer available I would restarting the router and the serve as well as the NAS.

Posted on: 28 June 2015 by David O'Higgins

I've tried y and rebooting both the NAS and the US. My problem is that DTC  is reporting the NAS as 'offline', when it is actually 'online'. I know that people have had this type of problem before but when I researched older threads I couldn't get an exact match. How to I provoke the US t see the NAS as online?

Posted on: 28 June 2015 by Harry

Switch everything off and restart the hub first. Let it boot up and settle. Then go on to the NAS, let it start up and settle, etc. If that doesn't do it (try three times) it might be that something has changed its IP.

Posted on: 28 June 2015 by David O'Higgins

I've tried all this, with no success. The US seems just to be ignoring the NAS. I will email Phil Harris tomorrow.

Posted on: 28 June 2015 by Harry

Yeah. Phil will fix it, if it can be.

Posted on: 28 June 2015 by Mr Underhill

David,

 

Is your NAS a Synology ....or might it have done an OS update while you were away?

 

In the case of the Synology you can refer to Phil's pinned thread; in my case I had to reset my NAS permissions to allow my NS01 to see the relevant shares.

 

M

Posted on: 28 June 2015 by David O'Higgins

The NAS is a Qnap so the Synology matter doesn't apply, but.........the US has now decided, unaccountably, to recognise it as before. Problem solved, but may happen again?

 

Thanks to all who contributed.

 

David

Posted on: 28 June 2015 by Claus-Thoegersen

I had a similar situation a few days back. Power had been Down so the nas a Readynas did not start Again when the power came back. After a day or so I wanted to play music from the nas so I started it. The nas was online, and the dtc could see the share with my music, but it was not active. Clicking the active button solved the issue.

Claus

Posted on: 28 June 2015 by garyi

The reality is windows and linux is involved usually in these relationships and ultimately they are computers. Its not always possible to understand what went wrong and they have a habit of fixing themselves which is equally frustrating. But hey it works now, relax, enjoy.

Posted on: 28 June 2015 by David O'Higgins

You're right Gayri but we could do without the randomness!!

Posted on: 28 June 2015 by David O'Higgins

Claus, if I could have clicked an 'active button', I would have, but there wasn't one!!

Posted on: 28 June 2015 by garyi

The web interface is the easiest to understand, if its red its inactive but 'known' if it does not show up at all then thats a whole other thing.