UQ and n-Stream - "no devices found"

Hi Benji, what router do you have? We have seen problems with some routers blocking WiFi UPnP discovery messages. If you quit the app from the iPhone taskbar (double press home button then hold the n-Stream icon until it wobbles then press tyhe black cross to close it) and reboot everything including the router does it discover?

The router is an Apple Time Capsule - and yes, I've tried rebooting everything! Router, App and UQ 

Mine had been working flawlesly for a couple of days and then didn't find my qute, before that it said something about another device being connected (it might have had something to do with me using plug player with my qute). I rebooted my iphone and that worked. No other reboot was necessary

Interesting about your comments about the built in wifi. Having played with the qute a bit longer, I find if I try to listen to the new Nine Inch nails album in 24/96 (a free download!), it will skip using the built in wifi, and also using a homeplug connected to the qute with cat 5. I did find though that using an airport express wire with Cat 5 to the qute actally worked ok (althouh I seem to lose connection to N Stream when listening to Hi Res stuff).

I would have though that Homeplugs should have a higher bandwidth than wireless, but infact the airport express does seem to work better.

How do you give the 'Qute a static IP address? (using Apple Extreme)

Thanks

Neil

Thanks.

An Airport Express will give better wifi reception than the built in Naim receiver (which uses the outdated "g" protocol) but you can do the same job much cheaper by just hooking in a simple wireless client. I bought a device for £34 which can function as a client, a repeater, a bridge or an access point. I can now reliably stream HD video from iplayer through a 2 foot thick stone wall. I use it as client. It has a gigabit ethernet port which I connect to a cheap switchbox and it feeds my Humax satelite tv and HTPC as well as my Uniti. An even cheaper and simpler thing to try would be to get a better wifi aerial for the UQ (if it's like the Uniti it just screws in) but you would still be limited to wireless G rather than N.

Have just ordered a 'better' wi-fi aerial. Will post back.

There are a multitude if applications that will check your network speed, there are loads for the iphone. Download one and see what throughput speed you are getting.

I have just the laptop which is not in any way connected with music on wifi, wifi is shite.

Ive had the same issue with the n-stream app. I couldnt get the upnp input to work on my Uniti. Im using a laptop with windows and no special upnp software or NAS drives. Just a laptop with music in 'my music' folder. The app found my computer but then diconnected as I tried to play music. Origionaly I thought it was a wireless issue. I got a long bit of Cat 5 cable and wired the compter, router and Uniti together. It all worked perfectly. The app wouldnt connect but would work once the remote had connected the uniti to the compter. I checked the network settings in the unity menu and the uniti reported that the wi-fi was disconnected as it had a 'wired connection'. I then disconnected everything and the wireless worked perfectly - appart from the n-stream app!. The i-radio always worked and now it even streams hi-def downloads very well. Im using a standard BT home hub. Im sharing this to hopefully help other users having a problem enjoy their music. The n-stream app still works AFTER the remote has connected to the laptop via upnp. I cant get cover art to work either. Summary is it all works now after lots of buggeration but the app only works without cover art after Ive connected to the laptop via the remote control. Hope this helps.

Hi Ellsworth,

In our experience BT home hubs are not the most reliable routers for using in a UPnP application. They seem to sometimes decide to spuriously block UPnP traffic. Also the problems with them vary between wired and wireless and the problems come and go, so you can think you have fixed it then some hours/days later it all stops working again.

Also there are differences between the different vintage Home Hubs, some seem to work better than others, there is plenty of discussion on the subject on the internet.

TBH I would recommend getting rid of the HH and getting as standard WiFi router (Netgear or similar). 

When you say "works via remote" I assume you mean if you use the Uniti with the Naim IR handset everything works ok?

It doesn't surprise me that you find that some things work and some don't with the HH as it seems to behave differently wired and wireless. UPnP discovery works especially badly via the HH wireless. the disturbing thing is that the problems are not consistent so you can reboot the HH, things work for a bit then the HH decides it doesn't want to play ball and starts blocking traffic.

From experience using a standard modem/router is very likely to sort all your problems.

TJ is right - there have been lots of similar problems reported on here and the BT home hub is the worst culprit of all.

A decent Netgear or Linksys box should sort things for you, or, if you are an Apple user, an Airport Extreme or Time Capsule.

I travel with an Apple Time Capsule (Simultaneous Dual-Band II)–and recently visited a retailer (yesterday) where we had the exact same problem.

Make sure that you have given the 5 GHz Wi-Fi band its own SSID as shown below, and use this to connect the laptop. This leaves the 2.4 GHz band for the UnitiQute (via wireless) and the iPhone (which does not support the 5 GHz band, though your MacBook Pro does).

If you must use wireless for the UnitiQute, as suggested before the current version of the AirPort Express is significantly better than its predecessors and can be used to bridge both the 2.4 GHz b/g/n and 5 GHz a/n Wi-Fi bands. Keep in mind, though, that wireless bandwidth diminishes as additional clients are added to the network (including guest clients)–there are ways (such as client access control by MAC address) to alleviate this, however.