Streaming update question

Posted by: John132 on 10 July 2015

New software update has just been released for the SU and others. My PC is in a different room and streams wirelessly. The video suggest they have to be cable connected for the update but can it be streamed? The video doesn't say it can but then doesn't actually say it can't be either. Disconnecting and lugging the SU to the PC is really not a tempting prospect. 

 

Any thoughts? Surely Naim must have thought of this or am I missing something?

Posted on: 10 July 2015 by Nick Lees

It needs an Ethernet connection to do the Firmware update. A pain in the neck as I have to de-rack my NDX to do it. Fortunately not very often.

Posted on: 10 July 2015 by Andrew Everard
Originally Posted by John132:

The video suggest they have to be cable connected for the update but can it be streamed?

Needs both a direct connection to the update port – using a USB-to-Mini-USB cable – and Ethernet cable connections on the same network to both SU and updating computer.

Posted on: 10 July 2015 by hungryhalibut

I use my laptop for the updates (we don't have a desktop). My SU is on a wired connection. I connect the laptop to the SU with the USB lead, download the new firmware wirelessly to the laptop and then do the update. The computer does not need a wired connection. 

Posted on: 10 July 2015 by ChrisSU
I, too, have done a number of updates with my laptop on WiFi, even though the instructions say to use wired, and they have all worked with no problems. As others have said, though, USB from computer to streamer is essential. Can you borrow a laptop?
Posted on: 10 July 2015 by John132

Thank you all for speedy replies. I assume it won't download on an iPad either so the solution will be to use my girlfriend's laptop. If she lets me. But if it still need the USB link, I suppose the purchase of a long cable is the next step.

 

 

Posted on: 10 July 2015 by hungryhalibut

Yes, you need a laptop. An iPad won't work. I just sit the laptop on top of the SU and connect the two with a short USB to mini B wire. You'll need to load the correct drivers onto the laptop for it to work. 

 

You can get a 5m long one, made by Lindy, for £5.10. My short cable is a Lindy, and it's very well made. Would 5m be sufficient?

Posted on: 10 July 2015 by John132

Mm, I need a 15 m cable, assuming such a length is available.

 

What drivers are required for the laptop?

 

 

 

 

Posted on: 10 July 2015 by ChrisSU
Why the long cable? The point of borrowing a laptop is that you can put it right next to the streamer and use a short one.
Follow the instructions to the letter (including driver download info) and you'll be fine.
Posted on: 10 July 2015 by John132

Thanks ChrisSU

 

Are you saying that a laptop connected to the SU is all that's necessary, the PC is irrelevant. In which case I misunderstood previous posts.

Posted on: 10 July 2015 by hungryhalibut

Yes.

Posted on: 10 July 2015 by ChrisSU
That's right, a laptop (Mac or Windows) and a USB to Mini-USB cable is all you need. Best to plug in the charger, you don't want it to go into sleep mode.
The instructions tell you to use a wired Ethernet connection for the laptop too, but I've always done it with just a WiFi connection and it's worked every time.
Posted on: 10 July 2015 by John132

Thank you both for your quick and helpful replies. 

 

The video could / should be better at explaining this.

Posted on: 10 July 2015 by hungryhalibut

Yes, as Chris says, you must ensure that the laptop's sleep mode is disabled in the power settings. I always have my laptop plugged into the mains, just in case. 

Posted on: 11 July 2015 by Simon-in-Suffolk

Chris, the reason wired connection is recommended is because a basic sort of 'layer 2' discovery technique is used by the update app to find the streaming card again within the update process. This may work on wifi, but the way wifi is often implemented can not be considered reliable, hence the guidance for a wired connection. It sounds like you were ok though and your wifi supports the discovery technique without issue, but many most likely would suffer with a stalled update process, ie the process would be unable to complete if they used wifi.

Simon

 

 

 

Posted on: 11 July 2015 by ChrisSU
Thanks Simon, I thought there might have been some such reason for it, albeit one that I don't understand. I've done several (public and beta) updates, all unwired, without a hitch so far. I could connect with a short patch cable to a nearby switch but I'm still wireless from there to the router....one day I'll get the drill out and wire the house properly, but it'll be messy.
Posted on: 11 July 2015 by Mike-B

One problem is that some small laptops don't have ethernet ports & it would be nice to see some advice from Naim on that.

I've done it once over wireless just to see if it can be done OK,  however even though my wireless is rock solid,  I would not do it again.  Besides I have no excuse,  I find the mini-USB around the back by "feel" & that's the hard part, the switch & its spare port lives in a cabinet where the update USB & ethernet cables live.  2 minutes to hook up the wires & mouse click the update - easy.

Posted on: 11 July 2015 by ChrisSU
Mike , I guess that's the price we pay for smaller, lighter laptops, but it can be a PITA. Apple sell Ethernet to USB and Ethernet to Thunderbolt adapters, which might work.
Posted on: 11 July 2015 by Mike-B

Don't get me wrong Chris,  my LT has ethernet & would never willingly not have one. .

But they are creeping into the market in ever growing numbers as it moves ever closer to the "norm" being wireless.  

Posted on: 11 July 2015 by Clive B

With all these posts on the topic of the update I feel under some pressure to do it, even though it seems fraught with problems (especially given the age of my laptop (Windows Vista)).

 

Since I only use the NDS to play CDs which are ripped to the NS01, would I be able to benefit from the DSD facility offered by the update? Can CDs be ripped in that format by the NS01?

 

Posted on: 11 July 2015 by Mike-B

Sorry Clive,  but CD's can only be ripped to a PCM format - wav flac etc  

DSD can be ripped from SACD,  but that's not straightforward.    You can buy DSD as downloads from many www stores,  they are mostly classical & folk genre at the moment. But where do you "store" your ripped files ??  I don't think the NS01 can handle DSD. 

Posted on: 11 July 2015 by Richard Dane

Clive, I would perhaps ask your dealer to perform the update for you.

 

No CDs can't be ripped to DSD - although files that have been ripped from CD can be converted to DSD (but not sure why you would do that as there are potential losses involved).  DSD is very much a minority interest at the moment and basically means that SACD layer rips from hacked early PS3s can be replayed without having to be converted to PCM. I have some SACDs that were ripped by a friend and that he converted to 24/88.2 PCM.  They sound pretty good.  It would be of some academic interest to compare these PCM conversions against the original ripped file, but I'm really not too fussed.  Quality of recording and mastering pretty much trumps whatever format or resolution something is issued in.  There are also a few specialist labels who record in DSD and offer DSD file downloads.

Posted on: 11 July 2015 by Andrew Everard
Originally Posted by ChrisSU:
Mike , I guess that's the price we pay for smaller, lighter laptops, but it can be a PITA. Apple sell Ethernet to USB and Ethernet to Thunderbolt adapters, which might work.

Also USB to Ethernet adapters available from a variety of other brands, from as little as a tenner. Fine for laptops without Ethernet ports: I have a couple of unbranded ones – mainly bought in various parts of the world when I've forgotten the Apple Ethernet adapter – and they work fine.

Posted on: 11 July 2015 by ChrisSU
Indeed...£25 a pop for a shiny white Apple one is a bit cheeky.
Posted on: 11 July 2015 by Simon-in-Suffolk

+1 USB Ethernet port adapter for my MacBook Pro.. Fairly sure I didn't spend £25 though...  But still works fine, and I keep it and my trusty USB RS232 adapter in my Naim update drawer 

Posted on: 11 July 2015 by Clive B
Originally Posted by Richard Dane:

Clive, I would perhaps ask your dealer to perform the update for you.

 

No CDs can't be ripped to DSD - although files that have been ripped from CD can be converted to DSD (but not sure why you would do that as there are potential losses involved).  DSD is very much a minority interest at the moment and basically means that SACD layer rips from hacked early PS3s can be replayed without having to be converted to PCM. I have some SACDs that were ripped by a friend and that he converted to 24/88.2 PCM.  They sound pretty good.  It would be of some academic interest to compare these PCM conversions against the original ripped file, but I'm really not too fussed.  Quality of recording and mastering pretty much trumps whatever format or resolution something is issued in.  There are also a few specialist labels who record in DSD and offer DSD file downloads.

Thanks for that explanation, Richard. I don't think the latest update would offer me any benefit then, so I shan't bother until the Qobuz update arrives.