Qute's Time Has Gone Wrong

Posted by: Gavin B on 10 August 2015

I've not had (or noticed) the issues previously mentioned with the time display on other people's Qutes, but yesterday mine has jumped an hour ahead.

I upgraded to v4.3 recently without issues (and in fact sorted out plenty of problems I'd had previously). I expected the process of setting the time to be automatic, but I had to change the time zone to +1. A couple of weeks later, possibly the first time I used the Naim app to control the Qute, it asked whether I wanted to set it to daylight savings. I said I did and everything seemed fine.

Yesterday, the clock was reading an hour fast. I couldn't find any options through the menu to set the time (other than re-sync from the web, which did nothing). I can't find an option to manually adjust the time zone. There's nothing on the app either. Any pointers?

Gavin

Posted on: 10 August 2015 by Brilliant

Had similar trouble -

(via customer service) :You need to do a Factory reset and you should see Adjust Time Zone..

Setup>Factory Settings>(I used: Rest All)

Edit: Worked but of course it messes up your own presets (if you made any you will need to redo)

Posted on: 11 August 2015 by Gavin B

Thanks, Brilliant, that's what I've done.

Going into the app gave me (again) the option of switching to automatic daylights savings. This time I've declined the kind offer! I suspect this is what disables the Adjust Time Zone option. I'd have a play around to see if I could get a combination to work but if I have to go back to factory settings each time it's a bit of a pain.