NDX user experience

Posted by: Rich27 on 04 May 2011

I have had my NDX for a week now and apart from a few set up hiccups (mainly my lack of technical ability) the system is sounding better than ever!  What a wonderful piece of kit (replaced a sonos/nDAC combo).

 

I am using the NDX wireless at the moment and this is stated by Naim to be sub-optimal.  There is no way that I can run a network cable from my router to the lounge so would it be worth setting up some kind of wireless bridge to the NDX (e.g. Netgear WNCE2001)?  At least this would be N not just limited to G (as I believe the NDX is) and would move the nasty wireless bits away from the NDX.

 

Thoughts appreciated as the only other option would be powerline plugs which I hear introduce all sorts of junk onto the mains.

 

By the way nStream app is pants, please make this worthy of a £3k piece of kit!

Posted on: 07 May 2011 by Cjones
Originally Posted by Jon Myles:

no offence Simon.

But this is why most people are still sticking with CD.

Put it in. Let it play. Hear music.

 I couldn't disagree more.  I find myself listening to more music then ever now. The ease of streaming music is awesome.  Cheaper storage has now made high resolution streaming music a reality.  With the right D/A, I challenge that CD's offer little in the way of better reproduction. While I am not sure I get the concept of "critical listening...", I believe even in this environment, the differences are less then that a good power supply or better speakers might add. 

 

CD players = Buggy whips!

Posted on: 07 May 2011 by DavidDever
@rich27 : for a NAC 202 / 282 / 252 / 552, this cable should be 1/8" TS mono to RCA phono, male-male For a NAIT XS / SUPERNAIT / NAC 152 XS, 1/8" TS mono at both ends is fine
Posted on: 08 May 2011 by Salmon Dave

Well, after a nice couple of days listening to great music on the NDX, I decided to switch it off before bedtime last night. This morning the logo lights up, but it won't reboot - i.e. 'NDX' doesn't appear in the screen and it's totally blank and silent. Tried all connections including burdy link plug, to no avail. Any other ideas (apart from 'looks like you've just saved yourself £3000'?)

Posted on: 08 May 2011 by KRM
My NDX and Unitiserve are wiith the dealer now and he will be installing them next Saturday. I have a Netgear router. He will be adding a switch and both will be wired, togther with my Mybookworld NAS for backup and downloads. The later will be upgradedat a later date.







My concern (other than how I will cope withe the wait!) is the fact that I don't have room on the rack for the NDX and the CDX2. This is not an issue if streaming is 100% reliable, but I am concerned that I will get angry and frustrated every time the hi fi starts behaving like a computer and I can't play music. I could connect my Arcam DVD to the NDAC via a 5 metre optical cable, but That won't be a match for the CDX2 via DC1.







I can live with the occassional reboot of the router and I have got used to unplugging the SkyHD box every few days, but would like to know that I can listen to music without any danger of 'computer rage'!







On Friday night a few of us spent an evening listening to a friend's 500 Series + HDX system. It sounded great but the nServe couldn't find the HDX and the HDX wouldn't rip any CDs. Never happehed before, apparently!







Keith
Posted on: 08 May 2011 by Guido Fawkes
Originally Posted by Cjones:
Originally Posted by Jon Myles:

This is why most people are still sticking with CD.

Put it in. Let it play. Hear music.

I couldn't disagree more.  I challenge that CDs offer little in the way of better reproduction. 

So which is better? 

 

Those choosing to stay with CD on a premium player (CDS3 or CD555), of course, will say a good CD players wins every time.

 

Those choosing to move to a streaming or computer audio environment, of course, proclaim it is better. 

 

I think both are right as indeed are those who say get it out, plonk it on and cue it up and stick with vinyl and those who stick with analogue reel to reel. 

 

The only concern I have about streaming is the 'glitches' some folk seem to have - I think this will be solved, but they must be as frustrating as when my CD player refused to play a CD I wanted to hear ... sometimes you just can't win.

 

All the best, Guy 

Posted on: 08 May 2011 by Salmon Dave

My NDX problem above was resolved by switching off, switching back on without the Burndy link, then inserting same very firmly. It is a rather wobbly item though -- wouldn't a locking collar be more suitable?

Posted on: 08 May 2011 by KRM
Few!



As I said in the last post, switching off and on is ok. I suspect my mate's HDX would probably have been ok if he had done the same. Its fan was going nuts, which is something the Sky box sometimes does.



At the dealer demo the Akurate kept going into standby. This was blaimed on a colleague logging into the network on his laptop. Is this the kind of issue the separate switch will address?



Keith
Posted on: 08 May 2011 by Simon-in-Suffolk

Hi Guy, I guess becasue streaming and hard disk playback solutions have more options in terms of file formats, and variables in how the data gets to and from the streamer and to the renderer there will be more issues from time to time compared to CD which is relatively locked down - it was only when some CD manufactuerers started to try and veer away from Redbook for copy protection etc that issues arose - hardly suprising really. I have no issue with any CD bearing the CD logo.

 

I like the usability of streaming solutions a lot, and ultimately I would prefer that as a medium if they sorted out supporting notes with the  Album art,- an equally enjoybable part of listening to music is readling this info about the recording and artist  as well looking at photos etc

 

However sonically I have found the current generation of products from Naim that I have heard in my home are not as good as my current  CDS3 for Redbook. Perhaps in time Naim will release an NDS and HDS that are on apar with the CDS3 and above, but until then it feels a sonic compromise (for Redbook) and a backwards step from the established high end Naim sources and as such the streaming solutions for me would need to live along side CD not replace it - however  then the box count and costs start to mount up.

 

Simon

 

Posted on: 08 May 2011 by murkku

After a week's demo with NDX I'm sad to report that I'll be returning it to my dealer tomorrow.

 

I really fell in love with the signature sound of NDX. It's got an angle of attack which I personally prefer over nDAC. Hardware-wise the thing is rock solid but software bugs and shortcomings force me to continue with nDAC and separate streamer(s) for now.

 

Major deal breakers for me:
- Unacceptably slow and clumsy UPnP browsing and operation (indexing & caching missing, 2011?!)

- n-Stream (v2.0) is far from a finished product but we must use it as the front display/font is so small.
- No AirPlay support (this would be a quick workaround for UPnP problems)

 

This is truly sad as the music this thing makes is just incredible.

Posted on: 08 May 2011 by Salmon Dave
Originally Posted by Toossie:

What about the SQ? You owned a Sonos and a nDAC. I'm still trying to figure out if I will upgrade my Sonos with the nDAC or go for the NDX. I love the Sonos for its convenience and Spotify ofcourse. I like the multiroom and my wife has fully accepted the Sonos, so that's a compliment. Is the NDX significantly better then the Sonos through nDAC?

 I've found that the NDX is basically a very evolved and more musical version of the DAC with 'added extras'. Trying my humble Squeezebox into the NDX's coax digital input, I got pretty much the same sound as the NDX's own sources. But it is a very good sound!!!

Posted on: 08 May 2011 by AMA
Originally Posted by Simon-in-Suffolk:

I admit my serious music listening currently is CD via CDS3 and FM via Cyrus FMX (my TT needs repairing). However I do play with streaming and is fun, but for me the Naim and other vendor solutions are a long way from the naturalness,  organic sound and detailed sound that my CDS3 gives me - it really is in a different league.

No offence Simon, but it looks like you have never come across KDS 

Posted on: 08 May 2011 by Simon-in-Suffolk

AMA, (again no offence taken..) this is very true. I am not aware of a local Linn dealer to me. I  would be interested to hear how it could better a well set up CDS3 to my ears in my system....

Even little things like using DIN out instead of RCA outs seem to make a subtle but worthwhile difference ie helps bring detail, clarity and sound stage without relying on brightness or edge, to give the appearance of detail and upsetting the tonal balances of voices, voilins and brass and forcing an exagerated sound stage. The Naim CDS3 sound in my expiereince has a very slight upper bass bloom which is very appealling and gives a light drive to the sound and stops the sounds become dry and analytical and perhaps it is this that gives it that organic sound.  If the KDS supports DIN and this sort of tonal balance  I might have to have a listen. 

Simon

 

Posted on: 08 May 2011 by Rich27
Originally Posted by Salmon Dave:
Originally Posted by Toossie:

What about the SQ? You owned a Sonos and a nDAC. I'm still trying to figure out if I will upgrade my Sonos with the nDAC or go for the NDX. I love the Sonos for its convenience and Spotify ofcourse. I like the multiroom and my wife has fully accepted the Sonos, so that's a compliment. Is the NDX significantly better then the Sonos through nDAC?

 I've found that the NDX is basically a very evolved and more musical version of the DAC with 'added extras'. Trying my humble Squeezebox into the NDX's coax digital input, I got pretty much the same sound as the NDX's own sources. But it is a very good sound!!!

Sorry Toossie I missed this post originally.  I found the NDX much more enjoyable than the Sonos + nDAC but to be honest I didn't do any very scientific back to back listening.  The NDX just seemed to fit the bill perfectly for me.

 

Of course I still have the Sonos and this is now plugged into the digital in on the NDX, I use it mainly for streaming my playlists off spotify which is a great way to find and listen to new music.

Posted on: 08 May 2011 by DavidDever

n-Stream performance is entirely dependent upon network and UPnP server performance–fast server + fast network = fast application, full stop. Caching is yesterday's news (pun intended), especially if the UPnP server uses relative addressing as regards file locations–this network must be clean and clear of network obstructions (such as laptops browsing this Forum ).

 

My guess is that, in many cases, these "trials" have been carried out as self installs–am I correct?

Posted on: 08 May 2011 by murkku

I'm a sysadmin / network engineer...

It's pretty safe to say there are no Naim dealers in Finland with more experience with these trivial LAN configurations. Trust me, the network performance is not the bottleneck here.

Posted on: 08 May 2011 by Simon-in-Suffolk
DD, I am a network engineer, and I don't understand what you mean by relative addressing? UPnP is relatively straightforward with IP addressing. It uses layer 2 broadcast frames for discovery and regular layer 3 IP Unicast addressing for packet source/destinations.



Perhaps you are referring to a directory tree? Well ok, but that is a layer 7 application, and not really affected with source destination addressing on the network.



You mention network obstructions, what do you mean by this? Are you referring to traffic? In which case on a wired duplex switched network in most domestic environments where you are using switches you are going to be fine. Yes wifi (and pseudo wifi like PLA) you have single collision domains, ie only one packet can be succesfully on the network segment at a time, and yes care is needed, as per another thread on this forum.



I really think the issue that the users are referring to here is related to the app design rather than LAN related. Both squeezebox and AirPlay work rather well on LANs and AirPlay has a very responsive fast forward and rewind that works well, ok not as responsive as CD, but totally useable.







Simon







Posted on: 08 May 2011 by Tog

I have found that a fast server will improve the responsiveness of n-stream but in the same way as taking the handbrake off your car will improve its acceleration.

 

The first UPnP Server I used was EyeConnect and for a time I did worry for my sanity as both Naim remote and the fabled n-stream delivered all the speed and agility of dried porridge. Things got better with Asset and much better with Vortexbox/MiniDLNA almost too the point where n-stream is now pleasantly usable on an Ipad 2 (which also makes a big difference over the Ipad 1)

 

My network is fast, rock solid and airplay streaming is quick and responsive.

 

N-stream is usable (especially compared to V1) but hardly swift but you can't blame that on UPnP or the network. Linn users don't seem to have any issues.

 

Tog

Posted on: 08 May 2011 by likesmusic
Originally Posted by AllenB:

It happens every time on this Forum, every time Naim find themselves on dodgy ground, out comes the American left-guard to throw in a few curved balls.

+1

 

Posted on: 08 May 2011 by DavidDever
Originally Posted by AllenB:
Originally Posted by DavidDever:

n-Stream performance is entirely dependent upon network and UPnP server performance–fast server + fast network = fast application, full stop. Caching is yesterday's news (pun intended), especially if the UPnP server uses relative addressing as regards file locations–this network must be clean and clear of network obstructions (such as laptops browsing this Forum ).

 

My guess is that, in many cases, these "trials" have been carried out as self installs–am I correct?

Sorry DD, but you are talking out of your backside.

 

n-Stream will never be as fast as n-Serve and that's because it doesn't employ caching of the library tree (n-Serve effectively caches the library in it's database). It will never be as fast as n-Serve if it has to refresh, check and re-load the library at every screen. TJ couldn't / wouldn't answer my question as to how much of an improvement in browsing speed can we expect with the forthcoming n-Stream 2.1. Probably because every home and every network is different. You need to get with the real world rather than make the suggestions you are making, you sound like the ISP provider who says his 20 mB service will give you 20mB.

 

We all know that you are very technically savvy, but of my experience of most dealers over the years, they are not computer savvy enough to get the very best out of anyone's network. And to suggest that our homes must only have a network dedicated to our music systems in order to get one piece of software working with any sort of speed, is just plain ridiculous.

 

P.S. What does 'relative addressing' mean? Rather than blind us with your undoubted technical knowledge, and one-offs, it might be better if you explain yourself better.

Relative addressing refers to a relational music database storage model where, rather than feeding out files from an explicit, absolute filesystem location within the directory structure, the database uses pointers that reference the file relative to its present location, with its metadata, permitting the movement of the file from one location to another within the storage pool without crashing or having to re-scan the database. Some UPnP control points will cache absolute file resource locations, which causes problems if music is moved between updates–so you have to be aware of the possibility of tradeoffs.

 

And yes–I am absolutely suggesting a dedicated network, not just a switch (as posited in a recent Hi-Fi Choice review of the NDX)–set up by properly trained retailers who can implement (or supply staff capable to do so) a proper system to get music from one point to another. This insures that you CAN keep bandwidth sensible, independent of the manufacturer of the server OR the streamer OR the storage. Customer satisfaction is the whole point–not complexity: I didn't say one had to use a managed switch, for example, or, that self-install isn't possible IF you know what you're doing.

 

I am also suggesting dual-band (2.4 Ghz 802.11b/g/n + 5 GHz 802.11a/n) wireless-N or better for every installation that uses wireless control points. Anything else is pants and a waste of time–and you're sadly kidding yourself if you think that this issue doesn't come up in the custom integration space on a regular basis.

 

Experience in the field suggests that it's not just Naim retailers (or Linn retailers, for that matter, in the US) who are having problems with this requirement–it's an industry problem. It's going to require training and an understanding of the requirements to build real, functioning media service networks. It may also be a business opportunity for IT professionals.

 

I had a sobering moment with an "IT professional" at a retailer this past week, who had to be demonstrated why a specific approach to separating the networks in a retailer's shop (for which the retailer had paid good money) provided better throughput and overall bandwidth for BOTH networks than the cocked-up approach provided (at a fee) to this retailer. (Then we ate sushi, upon completion.)

 

Another (different retailer) salesperson told me he didn't recommend NAS devices for his Linn DS clients (computer only) because the network setup requirements scared many potential clients off–and he's sold quite a few Klimax units. As it turns out, the deeper you look, Linn DS clients also have issues, if you pay attention to the retailers' anecdotes from a brand-independent perspective.

 

It's quite simple–all one needs to do is walk in with a tested, pre-configured solution, sort out the client's needs according to prior music management practices on the part of the client, test and configure in place and move on. In fact–this could be done with a device as simple as an Apple Time Capsule.

 

So, before you get snarky–my backside has plenty of experience in this field (and others) with the aspects (from an industry perspective) of media streaming networks. It is not simple, but can be made so using good, standard, simple network engineering practices.

Posted on: 09 May 2011 by AMA
Originally Posted by DavidDever:
 

Another (different retailer) salesperson told me he didn't recommend NAS devices for his Linn DS clients (computer only) because the network setup requirements scared many potential clients off–and he's sold quite a few Klimax units. As it turns out, the deeper you look, Linn DS clients also have issues, if you pay attention to the retailers' anecdotes from a brand-independent perspective.

 

David, KDS and Logitech streamers (Transporter, SqueezBox and SB Touch) all worked pretty well in my home system. KDS works flawlessly in my friend's system for years already. 

Recently Logitech has updated the SqueezeCenter (my Transporter SW has been updated automatically) and I start getting a very unpleasant glitch: particularly, when switching between albums it sometimes gets frozen for several seconds before moving ahead.  This never happened before for so many years. This is a good example of how a poor SW implementation can look like a network/traffic issue. 

Posted on: 09 May 2011 by likesmusic
Originally Posted by DavidDever:

Relative addressing refers to a relational music database storage model where, rather than feeding out files from an explicit, absolute filesystem location within the directory structure, the database uses pointers that reference the file relative to its present location, with its metadata, permitting the movement of the file from one location to another within the storage pool without crashing or having to re-scan the database. Some UPnP control points will cache absolute file resource locations, which causes problems if music is moved between updates–so you have to be aware of the possibility of tradeoffs.

 

More cod-technical gobbledegook.

 

I've worked with relational databases for many years; relative addressing has got absolutely nothing to do with them. Indeed one of the criterial features of relational databases is that they do not use pointers to reference data; such things are anathema to relational database design. 

 

A true relational database will involve something like SQL  - Logitech's squeezecenter uses one such for example, and with some knowledge of SQL and Erlands plug-in you can query it directly if you so wish.

Posted on: 09 May 2011 by Tog

It really should not be that complicated - I've been streaming music for years using different bits of Apple and Slim Devices (remember them) equipment. Why when Naim discover streaming everything has to become like a branch of the dark arts that only a trained wizard from your local Hogwarts certified Naim dealer can sort out is beyond me.

 

There are a good many, experienced and discerning Computer Audio enthusiasts out there served by a whole ecosystem of small companies who regard the shenanigans with Naim and Linn streamers with both amusement and incredulity. What your average customer who just wants a high quality music system will make of it I can only guess but I suspect it won't involve reaching for their wallet. 

 

@David - less of the techno-babble, it is streaming music over a home network not nuclear physics and shouldn't require a degree from MIT to connect a streamer to a router. Unless of course Naim have successfully created a streamer that is too complicated for its own good. In addition, unless they have a special flavour of UPnP that is certifiably rubbish they can almost certainly improve the features on N-Stream so that it matches the price tag they place on their products. The 22 reviews on the app store don't add an lustre to their marketing strategy and prove how unprepared they were when they launched N-Stream. Giving the app away for free without any warning is what marketing professionals would call "stupid" as it only serves to alienate those people willing to give Naim the benefit of the doubt in the first place.

 

If Naim equipment genuinely requires the kind of network described in earlier posts then IMHO its streamers and servers are not ready for market. I doubt very much whether this is the case but Naim are clearly entering a computer dominated world where software convenience, reliability and ergonomics are just as important as the hardware.

 

Naim didn't invent music streaming but they are certainly making it seem like hard work.

 

This is starting to get irritating and the stuff about relative addressing is either just wrong or someone is using a very strange SQL database - mySQL anyone?

 

@Allen - V2.1 is out - it's quicker but even Naim's marketing guys couldn't describe it as instantaneous -  a move in the right direction might be more accurate - or perhaps "It is now where it should have been 12 months ago when they were asking £22 for it!"

 

Tog

Posted on: 09 May 2011 by Hook

IIRC, Sonos does use a dedicated network. 

 

Might be interesting for one of you N-Stream users who are experiencing slow response times to borrow or buy a second wireless router and see if a dedicated network makes any difference at all.  IIRC, it was Simon who pointed out that wireless ethernet is collision based, so its performance is not determinitistic (i.e., you can never be sure how many network packets are competing at one time to be the one that gets through next).  My guess is that it will have minimal effect, but who knows...

 

By the way, is a dedicated network now an official Naim requirement?  Is that documented somewhere?  Just curious.

 

When I get home, I think I might just buy another wireless router and dedicate it to the relatively small amount of traffic between my PC music server, NAS and Mac Airbook (used for remote control).  Just noticed that products like the D-Link DIR-615 are down to $60 (which seems like a pretty cheap tweak to me).

 

Hook

Posted on: 09 May 2011 by Tog

Sonos uses its own "mesh" network which is pretty fault tolerant. They worked out very early on that their customers wouldn't have any interest in networking and if they didn't get that and the control point right they would be toast.

 

Makes you think.

 

Tog

Posted on: 09 May 2011 by Hook

Maybe Naim made a mistake separating Serve and Stream into two apps?

 

Maybe all of their software resource should have gone into making one great app, with discovery, so that if you only owned a server, or only owned a network player, then certain areas were grayed out.  I read Richard Lord's thread today about being frustrated with having to use two apps to control a Qute and a US, and it was educational.   Now here with Allenb's post is another lesson:  given two apps from the same vendor running on the same network, why would one run fast and the other run slow?  ITSS!  (It's The Software Stupid!) 

 

Hook

 

PS - And isn't volume control available on the one and not the other? 

 

PPS - Thanks very much to all of you early adopters for shaking these products out.  It has convinced me to wait for gen 2.   But I would very much like to get to an all-Naim setup....someday.