Desktop Client upgrade - Where are the files!!!!!!!

Posted by: Jeff888 on 07 May 2011

Naim your upgrade documentation does not tell me where to get the new Desktop client. Ive done the HDX 1.5a SP2 upgrade - and extracted the files to my windows 7 PC. Where is the run file for the new Desktop client to be installed???? Your instructions stop halfway through.

 

Surely Naim can do better than this with user instructions. Not all of us are computer geeks.

 

Can anyone help point me to how do load the new desktop client ?

 

Thanks

 

Jeff

 

 

Posted on: 07 May 2011 by Klout10

Hi Jeff,

 

I'm no computer expert as well. I've downloaded the iso file and burnt an image CD with it. On this CD, I found the updated DTC. If you encounter any problems, I'm sure your dealer would be pleased to do it for you.

 

Make sure you delete the old DTC before installing the new one.

 

Good luck!

Regards,

Michel

Posted on: 07 May 2011 by Jeff888

Thanks Michel

Posted on: 07 May 2011 by Tog
Originally Posted by Klout10:

Hi Jeff,

 

I'm no computer expert as well. I've downloaded the iso file and burnt an image CD with it. On this CD, I found the updated DTC. If you encounter any problems, I'm sure your dealer would be pleased to do it for you.

 

Make sure you delete the old DTC before installing the new one.

 

Good luck!

Regards,

Michel

Well I am reasonably experienced with computers and I would ask what kind of software update in the 21st Century requires that you delete the old version? this feels like 82 all over again ... now where did I put my copy of Wordstar?

 

Rip Van Tog

Posted on: 07 May 2011 by Manu

Oups I forgot to delete the old version before updating about 10 PCs... Will they all fail at the same time in 4 weeks, or will it be 13 days... Come on, Naim has real software engeneers...

 

 

Posted on: 07 May 2011 by DavidDever
@Tog - Blame Microsoft.