update issue

Posted by: MRJ 1960 on 10 October 2015

when trying to install the latest update I have encountered an issue with connecting my pc to my Uniti. Having installed the driver for the USB - mini USB, my pc states 'not a registered driver and this version of windows only accepts registered drivers' or similar, but the pc then says successful install and device driver says COM5 is allocated. Then when I try to connect there is no COM port to select and I can move no further.

Help please, thanks

Posted on: 10 October 2015 by nudgerwilliams

With the USB cable in place between PC and UnitI have you done a power cycle on the Uniti?  I quite often have the scenario where the right COM port does not appear in the updater.  This usually clears it.  

Posted on: 10 October 2015 by MRJ 1960

Hi

have tried the power off of the Uniti whilst connected by the cable, still no COM port allocated

Posted on: 10 October 2015 by Passmestick

You have clicked the down arrow to select the com port. Stupid answer I know but I fail on that sort of thing.

 

J

Posted on: 10 October 2015 by MRJ 1960

All answers gratefully received, yes I have thanks

Posted on: 10 October 2015 by MRJ 1960

After about 5 or 6 reboots we now have the requested port address and all done, many thanks, time to see what Tidal is all about and if it is any better than the dreaded Spotify!