Muso firmware 1.3 problem

Posted by: Ross Berg on 16 October 2015

Hi, I'm probably very much in the minority here with my issue, but here goes...I use a Windows application called Tuneblade to stream audio from a Surface tablet to my Muso. Everything was working fine until I updated to firmware 1.3 - the audio breaks up and stutters no matter what the audio source (youtube, spotfiy, tidal etc). I also have an Apple airport express router configured as an airplay receiver and it works just fine receiving audio from Tuneblade. I did a factory reset of the Muso after the firmware update and also updated the firmware on my router just in case, but no joy. I'm just wondering now if it is possible to revert to the older firmware and reflash the Muso? Thanks in advance

Posted on: 22 November 2015 by Rosherville

Same thing happened to me. Rolled back to 1.2 and all's well again !

Posted on: 22 November 2015 by David Hendon

Hi Ross

it would be worth emailing support@naimaudio.com so they can look into this issue (they don't routinely follow everything in the forum)

best

David

Posted on: 22 November 2015 by Ross Berg

Hi David, I did indeed email support and got a reply from Phil about 1 month ago. The software team were to have a look at it, but no update since I would gladly rollback to 1.2 but not entirely sure how to go about doing this.

Posted on: 22 November 2015 by David Hendon

I will draw his attention to this thread......

Posted on: 22 November 2015 by Harry

It is possible to roll back but I only know how to do this on an iDevice. It's done via the Room(s) screen. Tapping on the row of dots below the device listed for a room shows a screen giving details of the IP address and if the Mu-So is up to date. At the foot of the screen is a caption "SHOW OLD VERSIONS" which is what you tap on to list previous FW versions. You can select an old FW version to revert to from here.

If the roll back doesn't work after a couple of attempts on a wireless Mu-So, inserting a temporary cable between Mu-So and router (or switch) should do the trick.

Posted on: 22 November 2015 by Vimion

Hi All,

The issue with TuneBlade has been looked into and is in progress in finding a solution.

For now if you wish to rollback the code to v1.2, Harry is absolutely correct in the method via the app. This is the same if using the app on an Android device.

If you need more guidance on how to roll back then please feel free to message back

Kindest Regards

Vimion

Posted on: 22 November 2015 by Ross Berg

Thanks so much everyone for all the assistance, very much appreciated.