New NAP300DR - rant

Posted by: Zeny on 30 October 2015

Just received my new NAP300DR to pair with my 252DR, and guess what... There is no burndy cable in the box!! Seriously pissed off. Great QC Naim.

I have contacted my dealer who promised to rectify the matter urgently but as I'm not in the UK it will probably be a couple of weeks before I can fire up the power amp. This is ridiculous for a 10,000 euro power amp.
Posted on: 04 November 2015 by Zeny

Since we're on this topic about customer experience, I have only one 555 series box in my system, namely the 555PSDR, while the rest are classic series. The 555PSDR came with a front faceplate that's wider than the box on one side, meaning, if you run one finger through the right surface of the box, you'll find the faceplate protruding. None of my classic series boxes have this problem. I was thankful enough that the 555PSDR does not buzz, so I decided not to bother about this cosmetic issue. Did anyone else have this problem?

 

P/S I find that my forum activity is inversely proportional to the amount of time spent listening to my Naim system...

Posted on: 04 November 2015 by analogmusic

As fellow Naim members we should be giving moral support to Zeny.

 

It will be ok in the end, and Zeny will be very happy with he gets his 300 DR Burndies.

 

The new 300 DR is one of the very best power amps in the world today.

 

There is a review of the 300DR compared to the 300, and the reviewed almost implied the new 300DR showed the old one a very clean pair of heels

 

just google Naim 300 DR review audio beat 

 

here is a quote from that review

 

"This live performance has a real sense of occasion and atmosphere, something that the crisp clarity and immediacy of the DR thrives on, leaving the original '300 sounding thick, congested and distant, rounded off and compressed. It had none of the air nor the spatial definition delivered by the upgraded amp and couldn’t match the DR’s effortless separation and definition of left and right hands, or the various woodwinds as opposed to the strings as well as each other."

Posted on: 04 November 2015 by SamS
Originally Posted by Christopher_M:
Relatedly, I heard on the radio recently that anyone earning a salary of £40000 (or equivalent) is in the top decile of the world's richest people.

 

C.

Sadly, the lower end of the top decile ain't what it used to be. 99% is clearly where its at.

I think this has been shown before - US centric but an eye opener.

It follows on with an equally dismal World view.

 

https://www.youtube.com/watch?v=QPKKQnijnsM

 

Apologies if the link breaks forum rules.

 

 

 

Posted on: 04 November 2015 by Zeny

analogmusic, you bet. I will be comparing the 252DR and 300DR against my McIntosh C1100 preamplifier and Mcintosh MC452 amplifier (both could be had for the price of one 552...) Am most keen to report the outcome of the comparison!

Posted on: 04 November 2015 by analogmusic

I heard some MC tube amps and sounds nice enough to my ears, not bad at all. but all Naim amps are something else musically, and the first time I heard one, I knew this was exactly what I was looking for (even though I was not really looking for a new amp), so the full 252SCDR/300DR will be all the amp you would ever need.

Posted on: 04 November 2015 by Zeny

analogmusic, same sentiment here. My wife has 'adopted' the MC set because she likes the sweet laid back sound. The Naim set is MY set, I like fassssssst 

 

Parcel has just reached Guangzhou, China. That's like 7-8 hours away from my dealer. I am impressed, looks like I may get it by this weekend after all.

Posted on: 04 November 2015 by Donuk

Thanks guys; great thread.

Has helped my put the refugee crisis, this ruinous government, global warming and leaving the EU into proportion.

Cheers

Donuk, foggy downtown York.....

Posted on: 04 November 2015 by Don Atkinson
Originally Posted by analogmusic:
here is a quote from that review

 

"This live performance has a real sense of occasion and atmosphere, something that the crisp clarity and immediacy of the DR thrives on, leaving the original '300 sounding thick, congested and distant, rounded off and compressed. It had none of the air nor the spatial definition delivered by the upgraded amp and couldn’t match the DR’s effortless separation and definition of left and right hands, or the various woodwinds as opposed to the strings as well as each other."

Really makes you wonder how so many cloth-eared dick-heads were persuaded to buy such a crap item over the past 10 years or so....................I guess 10 years further down the road, we will really discover the truth about Statement..............leaving the original Statement sounding thick, congested and distant, rounded off and compressed. It had none of the air nor the spatial definition delivered by Statement II and couldn’t match the new amp's effortless separation and definition of left and right hands, or the various woodwinds as opposed to the strings as well as each other."

 

So, Mr Clark, if you want to off-load that worthless piece of kit you acquired earlier this year, you can contact me on 07786 xxxyyy for a decent price (lets say 10k Euros) and you can start saving for the proper kit in ten years time

Posted on: 04 November 2015 by hungryhalibut
Originally Posted by Zeny:

Since we're on this topic about customer experience, I have only one 555 series box in my system, namely the 555PSDR, while the rest are classic series. The 555PSDR came with a front faceplate that's wider than the box on one side, meaning, if you run one finger through the right surface of the box, you'll find the faceplate protruding. None of my classic series boxes have this problem. I was thankful enough that the 555PSDR does not buzz, so I decided not to bother about this cosmetic issue. Did anyone else have this problem?

 

P/S I find that my forum activity is inversely proportional to the amount of time spent listening to my Naim system...

When I bought a 555PS some years ago, its faceplate was wonky, so I asked for a replacement, which arrived in two days. Then again, I live 40 miles from the factory, and I arranged the swap through my dealer rather than a public forum. 

Posted on: 04 November 2015 by AussieSteve

Don Atkinson, mate don't feel the compulsion to express your negative opinion here when you are under NO obligation to do so. That can be easily seen as immature. Finally purchasing a dream piece of kit and then taking time to open and delight in it is an adults version of Christmas. It is very exciting and it hurts when it goes wrong. It is that simple, and if you feel it's a non event, don't involve yourself mate, life will go on.

Posted on: 04 November 2015 by Don Atkinson
Originally Posted by AussieSteve:

Don Atkinson, mate don't feel the compulsion to express your negative opinion here when you are under NO obligation to do so. That can be easily seen as immature. Finally purchasing a dream piece of kit and then taking time to open and delight in it is an adults version of Christmas. It is very exciting and it hurts when it goes wrong. It is that simple, and if you feel it's a non event, don't involve yourself mate, life will go on.

Hi Stevie, No worries. Its a forum. Open for discussion and expression of points of view. Fortunately we don't live in your dictatorship.

 

I've suggested a few amendments to improve the relevance of your post

Posted on: 04 November 2015 by AussieSteve

Pease Don, stop feeling the need to have the last say. You only belittle yourself. Please only contribute to other posts, it's not necessary to get so worked up.

Posted on: 04 November 2015 by AussieSteve

Zeny, Let us know how you go when you set the 300 up. I have a 200 & 250.2 (bi-amp) and I am keen to see how the new 300DR performs. Merry (early) Christmas!

Posted on: 04 November 2015 by hungryhalibut
Originally Posted by AussieSteve:

Don Atkinson, mate don't feel the compulsion to express your negative opinion here when you are under NO obligation to do so. That can be easily seen as immature. Finally purchasing a dream piece of kit and then taking time to open and delight in it is an adults version of Christmas. It is very exciting and it hurts when it goes wrong. It is that simple, and if you feel it's a non event, don't involve yourself mate, life will go on.

Steve, Don was simply having a poke at the silliness of the quote, with no slight whatsoever against the OP. If you re read the review you will see how ridiculous it is - the sort of nonsense so often trotted out in reviews. I've had a 300 and it was none of the things the review says. And as for Mr Clarke, this is a humorous comment to Graham, who bought a S1 preamp earlier this year. 

 

If if you read Don's response in that context you will see what he meant, and that no offence can or should be drawn - other than by the reviewer called out for spouting meaningless rubbish. 

Posted on: 04 November 2015 by Innocent Bystander
Originally Posted by Hungryhalibut:
Originally Posted by AussieSteve:

Don Atkinson, mate don't feel the compulsion to express your negative opinion here when you are under NO obligation to do so. That can be easily seen as immature. Finally purchasing a dream piece of kit and then taking time to open and delight in it is an adults version of Christmas. It is very exciting and it hurts when it goes wrong. It is that simple, and if you feel it's a non event, don't involve yourself mate, life will go on.

Steve, Don was simply having a poke at the silliness of the quote, with no slight whatsoever against the OP. If you re read the review you will see how ridiculous it is - the sort of nonsense so often trotted out in reviews. I've had a 300 and it was none of the things the review says. And as for Mr Clarke, this is a humorous comment to Graham, who bought a S1 preamp earlier this year. 

 

If if you read Don's response in that context you will see what he meant, and that no offence can or should be drawn - other than by the reviewer called out for spouting meaningless rubbish. 

I though Steve was referring to Don's constant knocking of the OP of this thread, and not to the reference to the review (Steve?)

 

As for reviews, I agree it's amazing how such huge differences can apparently be heard - if true, it shows how poor are most amps, if they really are so distinctly different - poor as in evidently not neutrally reproducing the signal they're given. And I thought it was only speakers that are so characterful once you get beyond budget systems.

Posted on: 04 November 2015 by AMA

Zeny, I keep my fingers crossed for you delivery.

 

I believe a bit of starving before a good dinner will tease your appetite and assist the digestion.

On the other hand, I'm suddenly became curious what people would feel like and rant like when receive a full stack Statement without one of the links 

Posted on: 04 November 2015 by hungryhalibut
Originally Posted by AMA:

Zeny, I keep my fingers crossed for you delivery.

 

I believe a bit of starving before a good dinner will tease your appetite and assist the digestion.

On the other hand, I'm suddenly became curious what people would feel like and rant like when receive a full stack Statement without one of the links 

As I understand it, Statement is delivered to your door by Naim or their dealers, and as they only make a couple of handfuls a year, errors seem unlikely. 

 

I was wondering why my recently acquired XPS DR came with 15 burndies, but now I understand....

Posted on: 04 November 2015 by Graham Clarke
Originally Posted by Don Atkinson:
Originally Posted by analogmusic:
here is a quote from that review

 

"This live performance has a real sense of occasion and atmosphere, something that the crisp clarity and immediacy of the DR thrives on, leaving the original '300 sounding thick, congested and distant, rounded off and compressed. It had none of the air nor the spatial definition delivered by the upgraded amp and couldn’t match the DR’s effortless separation and definition of left and right hands, or the various woodwinds as opposed to the strings as well as each other."

Really makes you wonder how so many cloth-eared dick-heads were persuaded to buy such a crap item over the past 10 years or so....................I guess 10 years further down the road, we will really discover the truth about Statement..............leaving the original Statement sounding thick, congested and distant, rounded off and compressed. It had none of the air nor the spatial definition delivered by Statement II and couldn’t match the new amp's effortless separation and definition of left and right hands, or the various woodwinds as opposed to the strings as well as each other."

 

So, Mr Clark, if you want to off-load that worthless piece of kit you acquired earlier this year, you can contact me on 07786 xxxyyy for a decent price (lets say 10k Euros) and you can start saving for the proper kit in ten years time

Ten year's time?  Hmm, OK, I'll do you a deal.  I'll sell you mine for 75% of it's new price in ten years' time?  OK?

Posted on: 04 November 2015 by Graham Clarke
Originally Posted by Hungryhalibut:
Originally Posted by AMA:

Zeny, I keep my fingers crossed for you delivery.

 

I believe a bit of starving before a good dinner will tease your appetite and assist the digestion.

On the other hand, I'm suddenly became curious what people would feel like and rant like when receive a full stack Statement without one of the links 

As I understand it, Statement is delivered to your door by Naim or their dealers, and as they only make a couple of handfuls a year, errors seem unlikely. 

 

I was wondering why my recently acquired XPS DR came with 15 burndies, but now I understand....

Lol!  So you've got 14 for sale on the usual auction place then?

 

I know of a very early Statement unit that developed a very minor (almost cosmetic) fault several months after delivery.  OK, not the same as the example above but price is no guarantee of reliability.  In fact Statement is so complex it is more likely to be prone to problems.  Naim fixed the issue without it needing to be returned to the factory.

Posted on: 04 November 2015 by hungryhalibut

The mallet can be applied in the customer's own home. 

Posted on: 04 November 2015 by Sneaky SNAIC
Originally Posted by Hungryhalibut:
Originally Posted by AMA:

Zeny, I keep my fingers crossed for you delivery.

 

I believe a bit of starving before a good dinner will tease your appetite and assist the digestion.

On the other hand, I'm suddenly became curious what people would feel like and rant like when receive a full stack Statement without one of the links 

As I understand it, Statement is delivered to your door by Naim or their dealers, and as they only make a couple of handfuls a year, errors seem unlikely. 

 

I was wondering why my recently acquired XPS DR came with 15 burndies, but now I understand....

Keep the Burndies, return item for full refund.

 

Buy item again (maybe you'll get 15 more Burndies).

Posted on: 04 November 2015 by Don Atkinson
Originally Posted by Graham Clarke:
Originally Posted by Don Atkinson:
Originally Posted by analogmusic:
here is a quote from that review

 

"This live performance has a real sense of occasion and atmosphere, something that the crisp clarity and immediacy of the DR thrives on, leaving the original '300 sounding thick, congested and distant, rounded off and compressed. It had none of the air nor the spatial definition delivered by the upgraded amp and couldn’t match the DR’s effortless separation and definition of left and right hands, or the various woodwinds as opposed to the strings as well as each other."

Really makes you wonder how so many cloth-eared dick-heads were persuaded to buy such a crap item over the past 10 years or so....................I guess 10 years further down the road, we will really discover the truth about Statement..............leaving the original Statement sounding thick, congested and distant, rounded off and compressed. It had none of the air nor the spatial definition delivered by Statement II and couldn’t match the new amp's effortless separation and definition of left and right hands, or the various woodwinds as opposed to the strings as well as each other."

 

So, Mr Clark, if you want to off-load that worthless piece of kit you acquired earlier this year, you can contact me on 07786 xxxyyy for a decent price (lets say 10k Euros) and you can start saving for the proper kit in ten years time

Ten year's time?  Hmm, OK, I'll do you a deal.  I'll sell you mine for 75% of it's new price in ten years' time?  OK?

come on Graham, in 10 years time we will all be aware of those defects that I outlined !!!! 

 

Is it still improving, or do you think it has plateaued ?

Posted on: 04 November 2015 by Don Atkinson
Originally Posted by Hungryhalibut:
Originally Posted by AussieSteve:

Don Atkinson, mate don't feel the compulsion to express your negative opinion here when you are under NO obligation to do so. That can be easily seen as immature. Finally purchasing a dream piece of kit and then taking time to open and delight in it is an adults version of Christmas. It is very exciting and it hurts when it goes wrong. It is that simple, and if you feel it's a non event, don't involve yourself mate, life will go on.

Steve, Don was simply having a poke at the silliness of the quote, with no slight whatsoever against the OP. If you re read the review you will see how ridiculous it is - the sort of nonsense so often trotted out in reviews. I've had a 300 and it was none of the things the review says. And as for Mr Clarke, this is a humorous comment to Graham, who bought a S1 preamp earlier this year. 

 

If if you read Don's response in that context you will see what he meant, and that no offence can or should be drawn - other than by the reviewer called out for spouting meaningless rubbish. 

Spot-on HH,

 

I have noticed similar gibberish on the forum, but since most of us aren't hifi reviewers we can be forgiven, even if we occasionally condense the gibberish to "it makes the MkI version sound broken"

Posted on: 04 November 2015 by Graham Clarke
Originally Posted by Don Atkinson:
Originally Posted by Graham Clarke:
Originally Posted by Don Atkinson:
Originally Posted by analogmusic:
here is a quote from that review

 

"This live performance has a real sense of occasion and atmosphere, something that the crisp clarity and immediacy of the DR thrives on, leaving the original '300 sounding thick, congested and distant, rounded off and compressed. It had none of the air nor the spatial definition delivered by the upgraded amp and couldn’t match the DR’s effortless separation and definition of left and right hands, or the various woodwinds as opposed to the strings as well as each other."

Really makes you wonder how so many cloth-eared dick-heads were persuaded to buy such a crap item over the past 10 years or so....................I guess 10 years further down the road, we will really discover the truth about Statement..............leaving the original Statement sounding thick, congested and distant, rounded off and compressed. It had none of the air nor the spatial definition delivered by Statement II and couldn’t match the new amp's effortless separation and definition of left and right hands, or the various woodwinds as opposed to the strings as well as each other."

 

So, Mr Clark, if you want to off-load that worthless piece of kit you acquired earlier this year, you can contact me on 07786 xxxyyy for a decent price (lets say 10k Euros) and you can start saving for the proper kit in ten years time

Ten year's time?  Hmm, OK, I'll do you a deal.  I'll sell you mine for 75% of it's new price in ten years' time?  OK?

come on Graham, in 10 years time we will all be aware of those defects that I outlined !!!! 

 

Is it still improving, or do you think it has plateaued ?

You don't actually think I was going to offer you a good deal, did you?

 

It has continued to improve and open out but on a gradual basis.  Suspect it has plateaued by now given we're over 5 months since install.  Expecting another big jump this weekend when three NAP300DRs land.  Provided they have six burndies

 

 

(Actually I could reuse existing if needed...)

Posted on: 04 November 2015 by Stephanie Gelder

What's the point of a forum, if you cannot vent your odd annoyance. :-) if I paid £10k and couldn't play with my toy for two weeks I'd be seriously peeved. Good thread, love the updates on where they are.