Muso update

Posted by: Dingding on 13 December 2015

I don't know if this has been cover before but my Muso app is showing that there is an update avaible , I have selected the update and after a minute or two it comes back as update failed.  The Muso then drops off the network after another 5mins it powers up and starts playing the radio.  The Muso appears in the app again with update available underneath it and the prosses starts over again.  

Anyone else having the same problem ? 

 

Posted on: 13 December 2015 by Steve J

I updated recently with no problems. Internet connection?

Posted on: 13 December 2015 by Dingding

Network is working fine, it will happily play internet radio , etc 

 

Posted on: 13 December 2015 by Dingding

It already has the tidal and is streaming from there with no problems. 

Posted on: 13 December 2015 by Super

Is this a very recent update or the one that came out about a month or so ago ?

Posted on: 13 December 2015 by Steve J

I think you already have the most recent firmware if you have Tidal support.

Posted on: 13 December 2015 by Dingding

This is what i thought, however i am unable to remove the new update available logo under the muso logo on the app  

Posted on: 13 December 2015 by Trevor Wilson

hi just seen this, sent to engineering to investigate

Posted on: 13 December 2015 by TJ

Hi, I think this a bug that will be fixed in the next app release. On some networks after a successful update the "Update available" message stills shows. You should be able to clear it by double tapping the home button, swiping the Naim App offscreen to fully close it then relaunch it. 

Posted on: 13 December 2015 by Dingding

Just followed your exact instructions and all sorted. Many thanks