Mu-so problem using Airplay

Posted by: Patrik S on 13 December 2015

Hello all,

I have a serious problem with my Muso. From time to time the Muso does not show up (on my IPAD/IPHONE) as an airplay unit. The IPAD/IPHONE just doesn't seem to recognise the MUSO and the Muso does not show up in the list of available Airplay units. However this problem does not occur for other airplay units such as Apple TV. Muso then also loose contact with the Muso app ("rooms not found"). The wifi indicator on the Muso i still white which indicates that it has wifi connection. Sometimes I can "repair" the problem through running the installation procedure again (including restarting the router). The Muso then works through airplay for "a day or so", and then "connection is lost" again... I have a very fast (fiber) internet connection and the wifi signal is strong. Muso is also running the latest software version (to my knowledge). The Muso works fine with cable connection, and Bluetooth also works, but I really want to use the Airplay connection...

Is this a hardware problem (problem with the Muso iteself), or is it some other type of problem?

Many thanks in advance!

Patrik

Posted on: 14 December 2015 by Suka47

Hi Patrik, do you lose connection at the same time of the day?

Posted on: 14 December 2015 by Patrik S

No it varies (I think). Quite often though the airplay connection (and the Connection to the app) is lost the next morning. Sometimes it comes back, sometimes not... If I re-run the installation procedure (and restart the wifi-router) the airplay works again, at least for a while...

Patrik

Posted on: 14 December 2015 by Suka47

Patrik,

The reason why I asked is that my MU-SO was losing connectivity every day and then I realised it was the same time every day. I went into my BT Home Hub: Advance settings/IP Addresses/DHCP Server and changed the lease time from 1 day to the max. of 21 days. Problem solved. I suspect that that is not your problem but it might help somebody out there.

Paul

Posted on: 14 December 2015 by nudgerwilliams

What router / wireless access point are you using, Patrik? This will most likely be a networking issue rather than a Muso one. Are you using the muso wired or wireless?

David