ReadyNAS losing connection

Mr Paws posted:

Hi Guys, I've been listening to some music this afternoon and at three times the music just dissapeared within fifteen minutes. My NAS is 'wired' upstairs using two power lines to the router. The powerline are not ideal but so far they've been rock solid. I've never had this issue before on a wired setup and I'm not sure what next to check. A mate of mine reckoned I should go for a static IP address but I'm not sure how to do this.  I've been advised that a static ip is not a good idea and I should just let leave the network on DHCP.

Any thoughts or advice gratefully received ..

Mike..

Ensure the NAS and streamer have the latest firmware, ensure the NAS has IP6 enabled.  Re start both and if the issue occurs again determine the time frame since restart and what was happening at the time of the drop - music playing, for how long.  I take it you are streaming larger WAV/FLAC files ?

Check the error logs on the NAS to see CPU/RAM use and any other info that could pin point the problem.

Guy007 posted:

Mr Paws posted:

Hi Guys, I've been listening to some music this afternoon and at three times the music just dissapeared within fifteen minutes. My NAS is 'wired' upstairs using two power lines to the router. The powerline are not ideal but so far they've been rock solid. I've never had this issue before on a wired setup and I'm not sure what next to check. A mate of mine reckoned I should go for a static IP address but I'm not sure how to do this.  I've been advised that a static ip is not a good idea and I should just let leave the network on DHCP.

Any thoughts or advice gratefully received ..

Mike..

Ensure the NAS and streamer have the latest firmware, ensure the NAS has IP6 enabled.  Re start both and if the issue occurs again determine the time frame since restart and what was happening at the time of the drop - music playing, for how long.  I take it you are streaming larger WAV/FLAC files ?

Check the error logs on the NAS to see CPU/RAM use and any other info that could pin point the problem.

Hi thanks for your reply, I'm streaming mostly in FLAC (uncompressed). I shall log into my Nas and have a gander.

DHCP should work, but I once had an issue that I resolved by fixing the IP address of my Unitiserve. I subsequently returned to DHCP when I replaced my router with no problem. If you want to try a fixed IP address it's easy enough, and it's equally simple to change it back to DHCP again if it doesn't help. You need to log into your router (assuming that it's acting as your DHCP server, which it normally will be.) There will be a menu including LAN settings somewhere - with a list of all attached devices and their IP addresses. You should also see an option to fix the address. Different routers have different menus, but you should be able to find it with a bit of digging.

I believe this may be referring to binding (a security measure) rather than setting a static IP on the end device (use the Naim 'Set IP Tool' for this if required)

However, one does need to create a DHCP pool outside of which addresses can be configured as static but DHCP should work as has been stated

I would suspect the powerline adapters, try a 3-pin reset and see if they settle down

Mr Paws posted:

Hi Guys, I've been listening to some music this afternoon and at three times the music just dissapeared within fifteen minutes. My NAS is 'wired' upstairs using two power lines to the router. The powerline are not ideal but so far they've been rock solid. I've never had this issue before on a wired setup and I'm not sure what next to check. A mate of mine reckoned I should go for a static IP address but I'm not sure how to do this.  I've been advised that a static ip is not a good idea and I should just let leave the network on DHCP.

Any thoughts or advice gratefully received ..

Mike..

Yes - this has almost certainly NOTHING to do with IP addresses as you describe it. Why people seem to always clutch at the proverbial IP address straw... in a home LAN the IP address has very little to do. And absolutely static IP addresses for consumer devices on a home LAN is a bad idea...

If you are getting musical disconnects - then it points to most likely transport issues. Either your NAS has gone faulty - possible but unlikely - or your network has become unreliable. Powerline adapters are inherently unreliable because of how they work - they grab un protected RF radio spectrum and broadcast and receive using your mains wiring as the transmission medium by turning your house wiring into a near field antenna and a kind of  wave guide

Ditch them - or at least temporarily remove them and see if the issue goes away.

Always try and use Ethernet - and if you cant use Ethernet then try and use wifi instead - at least between streamer/NAS and internet router. Powerline adapters have to be a last resort - and I would only suggest they ever be considered between NAS/Streamer switch and internet  router - and try and keep well away from your audio equipment.

Simon