Sonology Update

Posted by: pacmi03 on 21 January 2016

My dealer advised me never to allow updates on the Sonology servers, if in fact you are using them only for streaming audio.  He said that most of the times updates mess everything up.  I've take his advice for six months now and have never updated anything and I've never had a problem either.  Food for thought.

Posted on: 21 January 2016 by LeeTom

Aside from losing out on security updates, I don't have a problem with this approach. It will certainly be less of a hassle down the road. You might consider doing an update every 6 months to a year to get the latest security patches, keeping in mind that you may have to spend some time right afterward fixing a problem. My guess though is you'll only have to one in five times.

Posted on: 21 January 2016 by Bananahead

Sonology?

I have had automatic updates enabled for all time for my Synology servers and have never had a problem.

Although if you are using some Chinese imitation then you may have a problem.

Posted on: 21 January 2016 by Mike-B
Its spelt SYnology
It might be partially true that very little of the updates concern Media Server,  but they do make changes to the OS that are needed in other areas & as in all things computer its best to run the latest.  The next big change is to the DSM 6 series
As for messing things up,  absolutely not so,  I update each & every time something is available & never had a problem.   Your dealer is giving you bad advise my friend.
Posted on: 21 January 2016 by hungryhalibut

Perhaps the dealer can be named, then everyone will know to avoid them. 

This could be the start of a new thread - rubbish advice I have been given and believe it's worth passing on to others so they can get it wrong too. 

Posted on: 22 January 2016 by james n

No problem with doing updates. Just make sure you keep a regular backup of your music stored on the NAS. If an update (or anything else) does cause you a problem then you've always got your backup to restore from. 

Posted on: 22 January 2016 by Mr Happy

I also always carry out the updates and have never had a problem. The only thing that gets on my nerves is the ip address changing at each update. When I first bought the synology a couple of years ago I recall seeing an option to fix the ip address, but I cant find it now. It just means that you have to change the log in details of devices that use the nas after a powerdown or update.

Posted on: 22 January 2016 by Mike-B

I have never seen an IP address change,  also not heard of it bing reported as a problem so a bit surprised to see your post.

That said,,    I have my BT HH4 - the DHCP (IP address) manager - set to fix the IP addresses on NAS, NDX & iPad.  In the BT advanced setting its checked to "Always use this IP address"    Its still DHCP,  but its told to always use the IP you choose.  

 

Posted on: 22 January 2016 by Simon-in-Suffolk
Mike-B posted:

......  I have my BT HH4 - the DHCP (IP address) manager - set to fix the IP addresses on NAS, NDX & iPad.  In the BT advanced setting its checked to "Always use this IP address"    Its still DHCP,  but its told to always use the IP you choose.  

 

Mike's advice is spot on. Its always sensible to use DHCP on a client device. DHCP can then be set to use a fixed address or an address out of a pool for a particular device.

If you don't use DHCP on a client you can really get yourself into a pickle and possibly not be able to achieve network connectivity at all if you change your home network setup.

Posted on: 22 January 2016 by ChrisSU
Simon-in-Suffolk posted:
Mike-B posted:

......  I have my BT HH4 - the DHCP (IP address) manager - set to fix the IP addresses on NAS, NDX & iPad.  In the BT advanced setting its checked to "Always use this IP address"    Its still DHCP,  but its told to always use the IP you choose.  

 

Mike's advice is spot on. Its always sensible to use DHCP on a client device. DHCP can then be set to use a fixed address or an address out of a pool for a particular device.

If you don't use DHCP on a client you can really get yourself into a pickle and possibly not be able to achieve network connectivity at all if you change your home network setup.

Simon, Just to be absolutely clear for those of us who are technologically challenged....are you saying that reserving an IP address on the DHCP server (i.e. router) is OK in this context? As opposed to using the Set IP tool on a Naim device, for example.

Posted on: 22 January 2016 by Graham Clarke
Mike-B posted:
Its spelt SYnology
It might be partially true that very little of the updates concern Media Server,  but they do make changes to the OS that are needed in other areas & as in all things computer its best to run the latest.  The next big change is to the DSM 6 series
As for messing things up,  absolutely not so,  I update each & every time something is available & never had a problem.   Your dealer is giving you bad advise my friend.

One of the updates did introduce a problem based on rights assigned to shared folders.  I recall there was a pinned thread on the streaming audio forum regarding it.

I think the best approach is to not upgrade immediately.  Wait 2-3 weeks to let others identify potential problems and workarounds.

One other thing I would definitely NOT do is enable the functionality that allows the NAS drive to be accessed remotely across the internet.  That's just asking for trouble, particularly when new security vulnerabilities are discovered.

Posted on: 22 January 2016 by Graham Clarke
ChrisSU posted:
Simon-in-Suffolk posted:
Mike-B posted:

......  I have my BT HH4 - the DHCP (IP address) manager - set to fix the IP addresses on NAS, NDX & iPad.  In the BT advanced setting its checked to "Always use this IP address"    Its still DHCP,  but its told to always use the IP you choose.  

 

Mike's advice is spot on. Its always sensible to use DHCP on a client device. DHCP can then be set to use a fixed address or an address out of a pool for a particular device.

If you don't use DHCP on a client you can really get yourself into a pickle and possibly not be able to achieve network connectivity at all if you change your home network setup.

Simon, Just to be absolutely clear for those of us who are technologically challenged....are you saying that reserving an IP address on the DHCP server (i.e. router) is OK in this context? As opposed to using the Set IP tool on a Naim device, for example.

I originally had my NDS configured to use a fixed address (i.e. not using DHCP) and neither iRadio nore Tidal streaming worked, NDS wouldn't connect to either and eventually timed out.  Once I changed this so my hub (also BT HH4) always provided the same address via DHCP and NDS was configured to get address via DHCP it all worked fine.  So I'd say that Simon's guidance is spot on.

Posted on: 22 January 2016 by sjbabbey

The advice to set DCHP to always allocate a device the same IP address is really good advice. I use WD MyBook Live NAS drives for monthly backups over my network and as they are always allocated their own IP address it allows me to bookmark their GUI addresses on my internet browser in case I need to change their settings or update their firmware and for safely shutting them down etc.

Posted on: 22 January 2016 by Mr Happy

Thanks for the advice guys. Where do I find the dchp settings? Is it in the nas or in the sky router?

The problem I get, usually after an update or power down is that nothing will find the nas and the ip address, I think its the ip address anyway (something like 192.168.0.5) will have changed to say 192.168.0.9, I then have to re enter the new number on the synology apps to log them in again, however, I cant remember having to re log the nds though, it seems to find the nas ok, possibly as its hard wired?

Posted on: 22 January 2016 by sjbabbey

It should be in the router as it is the router which allocates the IP addresses of the devices on your network.

Posted on: 22 January 2016 by Pcd

Never had a problem with Synology updates been using a 212j for nearly four years never missed a beat in fact three updates this week all still working spot on.

Posted on: 22 January 2016 by ChrisSU
Mr Happy posted:

Thanks for the advice guys. Where do I find the dchp settings? Is it in the nas or in the sky router?

The problem I get, usually after an update or power down is that nothing will find the nas and the ip address, I think its the ip address anyway (something like 192.168.0.5) will have changed to say 192.168.0.9, I then have to re enter the new number on the synology apps to log them in again, however, I cant remember having to re log the nds though, it seems to find the nas ok, possibly as its hard wired?

The IP address of your router is almost certainly 192.168.0.1

Type that into a browser, and you should be able to see your DHCP settings and edit them if you need to.

Posted on: 22 January 2016 by Simon-in-Suffolk
ChrisSU posted:

Simon, Just to be absolutely clear for those of us who are technologically challenged....are you saying that reserving an IP address on the DHCP server (i.e. router) is OK in this context? As opposed to using the Set IP tool on a Naim device, for example.

Yes... obviously assuming the Naim device is set to use DHCP which I think is the default.

and also the router address could be 192.168.0.1 - but marginally more likely to be 192.168.1.1 which for technical legacy reasons is a safer class C address and subnet to use - assuming your router is using a class C subnet....

In short you cant take it for granted at all - as your post has demonstrated.

Simon

Posted on: 22 January 2016 by sjbabbey

It's probably a good idea to bookmark your router's IP address in you internet browser too.

Posted on: 22 January 2016 by Simon-in-Suffolk

Although book marking your routers address could be done -it will in 99.9999% of home networks always be the same as the default gateway or default router address - which will be part of your computer's or any devices IP settings on your home network - given to it by the DHCP

So really easy to find.....

Simon

Posted on: 22 January 2016 by Mike-B
Once you've found the DHCP IP stuff & worked out how to "reserve" or "always use this IP address"  (I haven't got a clue how it is in Sky)  you will need to reboot the NAS (& anything else you fix) to activate the new IP number protocol.  
I have my NAS NDX & iPad all on fixed/reserved numbers & its never missed a beat.
 
Synology have a new update issued today,  its all about security/vulnerability so a good idea anyway.
Posted on: 22 January 2016 by ChrisSU

Thanks Simon. My guess is based on the fact that my SKY router has that address, although in the past they've always ended 1.1

Posted on: 22 January 2016 by Mr Happy

Thanks for all the advice. I will have a look at the router settings. I was with talktalk when the issue occured but a few weeks ago switched to sky, so maybe I wont have the issue again as others seem not to? I had assumed that it was a nas issue and didnt even consider the router. Ive clearly still got lots to learn.

Posted on: 22 January 2016 by Jota

The simple answer is to wait a couple of weeks after the initial release and check the forums for issues.  If there's none, update.  Synology introduce security updates as well as general improvements so it's not always best advice to ignore updates full stop.

Posted on: 22 January 2016 by gert

Your dealer is not wrong. As long as your NAS is not accessible from the internet and as long you can trust all clients in your (w)lan, it is ok, to not update the system if it does what you want.

The behaviour of the NAS and e.g. Its media server can change with an update. In some versions the deep sleep standby of my DS213+ did not work anymore. Or the mediaserver lost the ability to transcode to wav and still play gaplessly.

On the other hand you will miss improvements (bugfixes, security patches, new functionality). But if you are happy without them, why bother?

Posted on: 23 January 2016 by Mike-B
gert posted:

Your dealer is not wrong. As long as your NAS is not accessible from the internet and as long you can trust all clients in your (w)lan, it is ok, to not update the system if it does what you want.

The behaviour of the NAS and e.g. Its media server can change with an update. In some versions the deep sleep standby of my DS213+ did not work anymore. Or the mediaserver lost the ability to transcode to wav and still play gaplessly.

On the other hand you will miss improvements (bugfixes, security patches, new functionality). But if you are happy without them, why bother?

I don't disagree with your general way of thinking,  if you are only using it as a NAS for local audio streaming & its not open for internet access,  & as most of the interim updates are security patches,  there might be no point in running the update,  although you might miss an OS or other structure update that Synology choose not to mention.
However where I do have issue is the reported dealers comment   "that most of the times updates mess everything up".   that is really not so & the dealer has misinformed the customer.
I acknowledge your points about sleep/hibernation & gapless transcoding.  Truth is Synology's UPnP/DLNA "Media Server" has never got to grips with gapless transcoding or down-sampling when transcoding,  that problem is solved by using the Synology included package "Minimserver" which seems strange that a little cottage entrepreneur can fix it, but the big corp can't.   (But I'm all WAV anyway so it's never been a problem, spot on gapless & no down-sampling required)
The sleep hibernation problems are (in my case) caused by the network discovery protocols that came with Windows-10.  Synology have admitted to me it the problem but its not easy to work around,  hopefully it might have something in DSM-6 when its released.  Meanwhile I just turn off WDS until I need access & it hibernates.