"No rooms found"

Reboot your router.

Is someone in the house using the Netflix app on an iOS device (iPad or iphone)?

Harty, why your question?  Gayri, yes I had rebooted the router, to no avail.

I need Harty's reply before proceeding. It has started working again, but I was putting it down to bringing it back to life by using the front panel buttons to scroll between inputs. Spotify worked, and iradio, and eventually Upnp came back to life.

But I suspect that Harty may have the key to preventing a recurrence?

Check out this thread - https://forums.naimaudio.com/to...im-streamer-conflict - there are a couple of others too.

I have a 272 & Muso and started having a similar issue to you a couple of weeks ago (whenever I use the Netflix app). After using the Netflix app I have to reset my switch between 272 and wifi router and this usually brings the naim gear back "online". It's really annoying - I believe Naim have reported it to Netflix, but as one member here pointed out, given how few Netflix users own Naim streaming products, it is unlikely Netflix will be working around the clock to fix it. I guess there is a chance the issue could be also affecting other products, so maybe the problem is more wide spread and may galvanise some action from Netflix.

Some of the more IT savvy guys on here will explain this in a much better way than me, I'm sure.

Harty601 posted:

After using the Netflix app I have to reset my switch between 272 and wifi router and this usually brings the naim gear back "online". It's really annoying - I believe Naim have reported it to Netflix, but as one member here pointed out, given how few Netflix users own Naim streaming products, it is unlikely Netflix will be working around the clock to fix it.

 

 

Naim are working on it, not just leaving it to Netflix to sort out.

best

David

I haven't changed anything on my setup, but today for the first time, my ND5 XS wasn't recognized by my Naim app. It does still recognize my Muso QB, which still plays without a hitch.

I tried switching on and off my ND5 XA, but after a significant 'waiting to connect' period, a message simply stating:

          "Error

Please use Naim App"

appears in the display of my ND5 XS. Tried re-booting a couple of times, but this message keeps re-appearing. Has anyone else experienced this before, and do you have any idea of what the problem might be?

I don't use Netflix.

It sounds as if your ND5 XS is not getting an IP address from the router. I should try rebooting the router.

best

David

Hmack posted:

I haven't changed anything on my setup, but today for the first time, my ND5 XS wasn't recognized by my Naim app. It does still recognize my Muso QB, which still plays without a hitch.

I tried switching on and off my ND5 XA, but after a significant 'waiting to connect' period, a message simply stating:

          "Error

Please use Naim App"

appears in the display of my ND5 XS. Tried re-booting a couple of times, but this message keeps re-appearing. Has anyone else experienced this before, and do you have any idea of what the problem might be?

I don't use Netflix.

That's interesting - I have to say, up until about 2-3 weeks ago my set up was bullet proof. Both my 272 & muso always showed up on the Naim app and the app was very stable.

Since then, I'm constantly losing connection with the naim kit (on the naim) app and often while browsing my albums the albums disappear and I get a blank screen with a spinning circle.

I had put it down to the Netflix issue, but concerning if you're having issues and Netflix is not being used. Just to double check - is anyone using the Netflix app in your house?

David Hendon posted:

It sounds as if your ND5 XS is not getting an IP address from the router. I should try rebooting the router

Might be worth checking the router is set to DHCP on all the network devices,  if the OP has been playing with static IP addresses it can be a bad place & DHCP is your friend  

I had previously not experienced this issue. I recently added a Muso QB in another room from my NAC-N 272. Also, I upgraded the firmware on my ASUS AC-87R router, now the NAIM app is totally flakey. It will either not see the streamers or more frequently not see the Synology Media Station or Minim Server UPNP servers. In addition if I had been listening to the Muso or vise versa and go back to the app often it loses sight of the other streamer and it disapears from the drop down. Is this a problem exacerbated by having two NAIM streamers on the same network, by the QB itself or some other gremlin I should address.. It is very frustrating. I am not sure if it is the QB's fault, and the device is awesome sounding and I really like it, but it seems things have gone horribly pearshaped with the iOS control of these devices since I made these changes.

I had the spinning wheel of despair last night in the middle of our dinner party...kids swore they were not using netflix. Switched NDX off overnight and cleared all 'used app' screens off each iPad and all is OK so far today.

Guests thought it most perplexing that my 'expensive hi-fi' was totally bricked for half the evening...annoying to say the least.

We could use an update please naim.

G

DUPREE posted:

I had previously not experienced this issue. I recently added a Muso QB in another room from my NAC-N 272. Also, I upgraded the firmware on my ASUS AC-87R router, now the NAIM app is totally flakey. It will either not see the streamers or more frequently not see the Synology Media Station or Minim Server UPNP servers. In addition if I had been listening to the Muso or vise versa and go back to the app often it loses sight of the other streamer and it disapears from the drop down. Is this a problem exacerbated by having two NAIM streamers on the same network, by the QB itself or some other gremlin I should address.. It is very frustrating. I am not sure if it is the QB's fault, and the device is awesome sounding and I really like it, but it seems things have gone horribly pearshaped with the iOS control of these devices since I made these changes.

This really sounds to me that your router firmware update us the problem. There are two different issues you can see with a router. The first is that devices may not be able to acquire an IP address or renew their lease. The second is that the switch inside the router may not manage traffic between devices properly. In the first case you probably need a router reboot and possibly after that you need to restart the NAS and Naim devices to deal with the no rooms found issue. The second case can also mean the app can't reliably talk to the streamers.

There is no problem having multiple Naim streamers on one network. It is designed for you to do that! You can and perhaps should use an external switch instead of plugging everything into the back of the router. An example which many of us use is the Netgear GS105 which is very cheap and fit and forget. But ideally it would be good to roll your router back to its previous firmware if you can. I suspect you would find that fixed the problems.

best

David

David Hendon posted:

"It sounds as if your ND5 XS is not getting an IP address from the router. I should try rebooting the router".

David,

That was my first thought as well, but rebooting the router made no difference, and Harty601, Netflix definitely wasn't the problem either.  

Unfortunately, I now have to admit to my stupidity. I have been having a boiler and central heating upgrade over the past couple of days, and after much deliberation and furrowing of brows, it finally occurred to me that I had disconnected one of the Ethernet cables to one of my network switches to help provide access to a radiator for the central heating people. This had completely slipped my mind, and I was attempting to run my ND5 SX without any form of connection (the Wi-Fi aerial isn't even connected, and so an Ethernet connection is required).

Much embarrassment, but thanks for the replies anyway.   All now working flawlessly (more or less) again.

Well at least I was right that your ND5 XS wasn't getting an IP address! I'm glad you sorted it.

best

David

Mike-B posted:

David Hendon posted:

It sounds as if your ND5 XS is not getting an IP address from the router. I should try rebooting the router

Might be worth checking the router is set to DHCP on all the network devices,  if the OP has been playing with static IP addresses it can be a bad place & DHCP is your friend  

Thanks for posting this tip Mike, I checked my boxes invade the might be my issue (rather than the Netflix problem) but all set to DCHP and no rooms showing again this morning. It's becoming really frustrating 

Hi

i have just purchased the Unitilite and downloaded the app on my iPad and android phone. iPad works great but the phone says cannot find a room.

am I doing something wrong?

regards

bob

First thing to check: Your phone has to be on the same network as your streamers. So the wifi must be coming from that network and you must be using wifi on your phone (the app won't work on 3G or 4G).

Thank you for that

My phone wasn't connected to the wifi

Have to say I find both apps very good so far, much easier than the remote for the radio.

Good. I'm glad it was that easily solved! If the wifi signal is a bit weak then sometimes the app can struggle until you remind it where it is by moving into a stronger signal place, so any unexpected or non-functioning behaviour of the app, then first check your phone is connected to a reasonably strong wifi signal.

best

David

The new Firmware from ASUS breaks UpNP badly. I resolved all of my issues by downgrading except the issue I was trying to fix which is I can't do multiroom. I get "A Maximum of 0 multiroom clients supported"

garyi posted:

Reboot your router.

usually works for me.

The just happened to me.  My Qute and the Android app were working fine yesterday.   I left the Qute on overnight, muted and switched to an unused input, but this morning I got the "unable to find room" message.  The settings show the network as normal.  I use the wifi connection between the router and Qute.    I can get the Qute to play music from the NAS on the network using the front panel and remote control.  Just the Android app will not find the Qute.  I have rebooted the router and the Nexus 7 Android tablet, and also uninstalled and reinstalled the Naim app . Manually putting in the Room name and IP address did not work (I got the IP address from the list of devices from my Router web page)

I would welcome any suggestions.

Did you try rebooting the Qute?  My reasoning is that the router may think it has assigned that IP address to the Qute but the Qute thinks it has another....

best

David

Thank you for your suggestion:

Yes I did reboot the Qute. This as the first thing i tried.   I should have mentioned that in my post.

I found the IP address from the router software while the Qute was playing. (it was the only one with CD24 as the last three letters.)