VortexBox Player won't turn on

Posted by: keano on 08 May 2016

Come home today and there was no electricity in the house.After a while when the electricity came back i couldn't get any power and light in the Vortexbox.It seems complete dead. A electrician tested the power supply and it worked fine.Nothing happens when I press and hold the power for 1 second, 5 seconds, or 10 seconds.

I can see a green light on through the side grill.

Any suggestions what could be wrong?

Posted on: 08 May 2016 by garyi

well if the power supply is indeed good. and nothing happens when you press the button, then i would suggest its buggered.

 

presumably you have a back up? in anycase you might well be lucky with the drives which might be fines, its probably the môbo thats knackered

Posted on: 10 May 2016 by Huge

It could still be PSU or MoBo, the green light is just the constant 5Vsb line not the main power supply.  The main power supply won't turn on unless the MoBo tells it to.

Posted on: 10 May 2016 by keano

I tried with a new power supply today,but still no luck.It will go back to Vortexbox/Innuos.

Posted on: 11 May 2016 by Rattlesnaic

Had the same with mine recently ,turned out to be Hard drive failure.

Nuno at Innuos fixed it for quite a reasonable price

Posted on: 12 May 2016 by keano

I just hope it is not too expensive and i will have it back soon.I miss my music.