Need help. Sound coming out only from one speaker.

Posted by: demogoblin on 18 May 2016

Hi fellow Naim users, especially those using Nac 282. I do appreciate your help in this.

The sound is coming only from one of my speaker.

I checked the balance wheel and it is positioned in the middle.

When I switched speaker cable, (i.e. Left to Right) the sound  will come from the other speaker.

However, when I press mon, both speakers will have sound..

I only have one source NDX.

Have you all experienced such problems before? If so, how did you solve it?

Thanks for your help.

Posted on: 18 May 2016 by Huge

Probably a fault in the interconnect cable, but could also be a fault in the NDX or NAC 282.  Without another source component or cable to use it's dificult to diagnose definitively.

Try swapping the interconnect to another input into the 282 to see if it's just that one input into the pre-amp.

Posted on: 18 May 2016 by demogoblin

Oh dear. Thanks I shall go back to try. But the set is pretty new. Not sure why this will happen.

Posted on: 18 May 2016 by Skip

Unplug it for 30 minutes and plug it back in.

Posted on: 18 May 2016 by demogoblin

Thanks Skip.

I will try this method but it will really puzzles me why a Naim system will have such weird reactions.

But if it really works I am in heaven.

Posted on: 18 May 2016 by Finkfan

Check all your connections. Interconnect and snaics 

Posted on: 19 May 2016 by Richard Dane

If sound is coming from  both speakers when you press the mono button then that would indicate that the pre-amp and power amp (and associated interconnects) are most likely fine, and that it's a problem with the source or source interconnect. Switch off the system and re-make the source connections to the pre-amp.  Switch on again.

Posted on: 19 May 2016 by demogoblin

Hi Richard,

 

You are right. I was testing with the local dealer. When we use din, sound came out only from one speaker. But when we used RCA, it was stereo.

 

I sent in the NDX for checking.

Posted on: 20 May 2016 by demogoblin

Hi some updates. It was a relay problem in the NDX. Problem has been resolved and the set is back in my house