Leicester Tigers captain Geordan Murphy has asked the fans to stick with them as they bid to reach an eighth successive Premiership final in a "difficult" World Cup season.
Murphy was responding to criticism from some fans, in letters to the Mercury and on messageboards, who are disillusioned with Leicester's performances.
Last Saturday's shock defeat at Exeter has left Tigers with a fight on their hands to make the top two, and defeat at champions Saracens tomorrow (2.30) could see them drop out of the top four and the play-off places.
But Murphy points out that Tigers have always struggled in World Cup seasons and wants the fans to be patient.
He said: "This is the fourth World Cup I've been here for, and in World Cup seasons there is generally a feeling of being disgruntled and dissatisfied with the way we play.
"In World Cup seasons we have always struggled, always found it difficult.
"It's very difficult. You do pre-season with a bunch of guys. You have 10,12, 15 guys come back in and you try to piece together a team and get yourself a flow, whereas other teams have their patterns and routines and are used to each other.
"Then there's the added pressure of trying to get results to get back up the table. We have been playing a lot of high-pressure rugby.
"I can understand how people can be disgruntled, but I would just say we have been lucky to have a huge amount of success at the club, and that is a result of quality players working very, very hard.
"As a player, I prefer the team to have the knowledge that the fans will support you through thick and thin.
"Sometimes people expect you to have wins every week and, unfortunately, you have to have bad times to appreciate the good times."
Tigers have won silverware just once in the last three World Cup seasons, in 1999-2000 when they won the second of their four successive league titles.
John Griffiths, chairman of the away supporters club, thinks Tigers director of rugby Richard Cockerill will get it right.
Griffiths said: "There are a number of fans who seem to think we have a God-given right to win everything, whatever the circumstances.
"And because things are not going so well at the minute, they are unhappy.
"My view – and I'm a Cockers fan – is that this has been a difficult season. I don't think there's any need to change the coaching set-up. We could still win a trophy."