Dead Hugo
Posted by: dayjay on 12 October 2016
Had planned on listening to a little music this evening and selected a nice Sheryl Crow album which strangely refused to play. Upon checking I discover that the lights on my beloved Hugo are not lighting up properly, or at all wihtout the charger connected, and it would appear to be dead! I'm ever so slightly gutted, even though I can still play vinyl and have access to my tuner I do love my digital system and the Hugo. I'll contact my dealer tomorrow and see if Chord can have a look at it for me and, as it's well outside its warranty, what it would cost to get it repaired if it can be repaired. Bugger!!!
engjoo posted:Gary Shaw posted:dayjay posted:I hope that it the case here Simon, I thought the warranty was much less than three years and was expecting to have to foot the bill. Must admit I had a little chat about the TT whilst I was at the dealers earlier but I can't imagine that the extra £1500 would be value for money to me. The Hugo remains the best piece of hifi kit I have ever bought so I am looking forward to it coming back all working again, fingers crossed.
As I mentioned in my (now sadly and infuriatingly deleted) review of the Dave, the Hugo gives amazing bang per buck, and on that basis the Dave doesn't compete. But...
So did you like the Dave ?
I got Hugo recently as my head-fi set up. Couldn't be happier and I hope this little ting is reliable or at least cost less to repair in the future.
Pending the arrival of the necessary cables, I will hook it up between NDX/SN2 to hear if a move to Hugo TT/Dave can be considered for my main rig.
I did the review in two parts, firstly against the CD555 (as the Hugo was off being fixed). There was a bunch of detailed musical blurb but the summary was:
"Conclusion (Part One)
Apart from the above direct comparison listening, I’ve had the Dave playing a lot since Thursday, and I can’t find fault of any kind. As it stands, it’s a lot better than the 555 in every way. I preferred the Hugo to the 555 too but my memory of tat difference was that it wasn’t that big.
I am due to get the Hugo back tomorrow (Monday) and that is when the serious decision will have to be made. I’ll report back after I’ve done the comparisons (probably Tuesday)."
A few days later Hugo returned and tests were done mostly between Hugo and Dave, though with reference back to the CD555:
"Conclusion (Part Two)
I started off scratching an itch, and asking if the Dave was worth over 5 times the Hugo. Well, the Dave isn’t 5 times better than the Hugo – we all know about diminishing returns. If I’m honest it isn’t even twice the DAC.
But, and it’s a big but, do I want to live without Dave? Though it wasn’t night and day better than the Hugo it did just about everything better to some degree (pace and rhythm I’d count as a dead heat), I don’t want to lose what it did. So it’s staying.
This series of tests over the last four days has underlined a couple of things for me - firstly, the Hugo is, as the converted already know, astonishingly good value for money.
Secondly it’s time to say goodbye to the CD555 I think. I’ve already digitised all my 6,500+ CDs and am playing almost exclusively through the NDX/Hugo as my premier source anyway. The Dave makes it even more secondary and I can no longer justify it, beautiful thing that it is. Sniff."
Subsequent to buying it I've just been utterly delighted by it and the rather fearsome cost forgotten. There was another incremental increase in sound quality when I gave Dave the CD555's place on one of my mains spurs. The CD555 hasn't been used since - I'm having a hard time filing for divorce though ![]()
I, too, have experienced Dave, which when I first heard was a real 'wow' moment: At a dealer auditioning Hugo TT and Dave against Hugo, using my Mac Mini /Audirvana source driving PMC Fact 12 speakers through Bryston 4Bsst2 power amp (no pre for any of them), we listenened with Hugo for a while to familiarise ourselves to the setup and different music, then changed to TT for a while, noting that it was better, most notably in terms of clarity, not vastly but noticeable. Then on came Dave - and just a few bars into the first piece of music my son said "Wow!". And that was my feeling, too: immediately and distincly better than TT. Hugo and TT sounded good, but Dave in another league altogether.
A subsequent home audition (in which I included TT) cemented it, and as of just a couple of weeks ago It has replaced Hugo in my system. Greater clarity, hearing things I haven't heard before etc, but also more depth of presentation (physical not frequency). My wife sitting in the next room could clearly hear the difference, noting which playing was the best when I auditioned. The only problem is that now if I put some music on intending to do something at the same time as listening, I often end up forgetting to do the something and instead just listening - and each time when I finish marvelling at what I've heard.
I had a brief encounter with DAVE on a Statement /500 series system, it had sounded detailed and resolving, but the music seemed 'lost'.. possibly accentuating too much detail?.. perhaps a synergy thing. I might see if I can have a listen sometime this weekend..on a lesser resolving system DAVE might be superb... I don't know...
But again this all plays to my system synergy theory.. and I am sure as I travel this hifi path, that that becomes the dominant consideration for the best musical enjoyment...
I will be demoing a TT soon and could move to that if there is sufficient improvement in my system but the Dave is way too expensive for my current system. Unless and until I move the whole system up I won't be auditioning one.
DayJay, when you audition the TT ensure it is well run in... the one tried initially wasn't.. it sounds very slightly different from the Hugo in terms of tonal balance, especially the lower mids... but don't rush it.. listen for a week or so and at the end ask yourself are you missing anything from your very well known favourite tracks...
Simon-in-Suffolk posted:I had a brief encounter with DAVE on a Statement /500 series system, it had sounded detailed and resolving, but the music seemed 'lost'.. possibly accentuating too much detail?.. perhaps a synergy thing. I might see if I can have a listen sometime this weekend..on a lesser resolving system DAVE might be superb... I don't know...
But again this all plays to my system synergy theory.. and I am sure as I travel this hifi path, that that becomes the dominant consideration for the best musical enjoyment...
Hi Simon,
I noted well your comments in that earlier thread (particularly as you'd led me so unexpectedly to the Hugo through your advocacy) and before I bought I tried very hard to find this lack of musicality, and failed - not saying you didn't hear that though. My experience over the subsequent weeks has been that, once you get over the "Wow, where did that come from?" effect, I'm continually bowled over by extra emotion and expression I get from all kinds of music, but particularly evident through mid-range stuff like vocals and piano. Pieces across all genres that I knew so well are bringing tears to my eyes (for all the right reasons, though old age might be a factor) ![]()
Cheers, Nick
I've had Hugo (x2) 2Qute and now TT.
Ime the Hugo & TT are very close with the latter being a shade quicker with a slightly wider dynamic range and a mite greater transparency...Hugely more convenient however is remote volume etc if you are not needing a preamplifier, which I don't.
These are slight qualitative improvements (to my mind) and whether they are worth the extra only you can decide.
The 2Qute is not as good imho.
G
I don't want to hear a DAVE...I don't, I don't...really.
G
Simon-in-Suffolk posted:I had a brief encounter with DAVE on a Statement /500 series system, it had sounded detailed and resolving, but the music seemed 'lost'.. possibly accentuating too much detail?.. perhaps a synergy thing. I might see if I can have a listen sometime this weekend..on a lesser resolving system DAVE might be superb... I don't know...
But again this all plays to my system synergy theory.. and I am sure as I travel this hifi path, that that becomes the dominant consideration for the best musical enjoyment...
Yes, exactly my experience with DAVE too Simon. It does lots of wonderful things in terms of detail and spaciousness, but it just doesn't work musically in my system. I have tried it twice now, and drawn the same conclusion each time, as have some forum stalwarts who've listened to it. Talking to our mutual dealers the other day, there's a possibility that using reverse phase improves this aspect of DAVE, so maybe I might give it yet another try at some stage. I really do want to like it...
GraemeH posted:Ime the Hugo & TT are very close with the latter being a shade quicker with a slightly wider dynamic range and a mite greater transparency...Hugely more convenient however is remote volume etc if you are not needing a preamplifier, which I don't.
These are slight qualitative improvements (to my mind) and whether they are worth the extra only you can decide.
G
Out of interest Graeme, if the differences a reasonably slight between Hugo and TT... what made you change back to a Hugo based set up (with the TT) after your initial switch to the nDAC based set up?
Interesting thread as my Hugo is doing fine 28 months into its 36 month warranty , hope yours has the same cover Dayjay . Tied with my 250DR and Nait2 , the Hugo is the best piece of kit I've owned .
About DAVE , I heard him in an all too brief visit to the indulgence show yesterday . Very very impressive given the usual show and time constraints but there was much more (detail firstly) to DAVE than the original Hugo , what I did learn and is of interest is that DAVE is also a pre amp like the Hugo range . Having not looked too closely at it I always thought it was a pure standalone DAC and so out of my realistic reach . I love what Hugo does for my system and have been hoping for a 372 type product so who knows .. DAVE could be what I've been looking for all along to create a fantastic 2 or 3 box system plus server and the Uniti Core looked perfect for that role . Given Innocent Bystanders experience straight into Bryston and Graeme's success with the TT straight into 250DR , the DAVE / 250DR or higher is surely worth a try ??
Peter .
Mayor West posted:GraemeH posted:Ime the Hugo & TT are very close with the latter being a shade quicker with a slightly wider dynamic range and a mite greater transparency...Hugely more convenient however is remote volume etc if you are not needing a preamplifier, which I don't.
These are slight qualitative improvements (to my mind) and whether they are worth the extra only you can decide.
G
Out of interest Graeme, if the differences a reasonably slight between Hugo and TT... what made you change back to a Hugo based set up (with the TT) after your initial switch to the nDAC based set up?
I heard the TT straight into a 250DR.
I've no need for a preamplifier and like the sound & simplicity.
G
tonym posted:Simon-in-Suffolk posted:I had a brief encounter with DAVE on a Statement /500 series system, it had sounded detailed and resolving, but the music seemed 'lost'.. possibly accentuating too much detail?.. perhaps a synergy thing. I might see if I can have a listen sometime this weekend..on a lesser resolving system DAVE might be superb... I don't know...
But again this all plays to my system synergy theory.. and I am sure as I travel this hifi path, that that becomes the dominant consideration for the best musical enjoyment...
Yes, exactly my experience with DAVE too Simon. It does lots of wonderful things in terms of detail and spaciousness, but it just doesn't work musically in my system. I have tried it twice now, and drawn the same conclusion each time, as have some forum stalwarts who've listened to it. Talking to our mutual dealers the other day, there's a possibility that using reverse phase improves this aspect of DAVE, so maybe I might give it yet another try at some stage. I really do want to like it...
Hi Tony, I was around at our dealers today.. I listened to DAVE on a non Naim system and Focal speakers... it sounded ok, we tried the reversing the phase thing and it was inconclusive... apparently seems to have more an effect with their main Naim Statement system.
GraemeH posted:I don't want to hear a DAVE...I don't, I don't...really.
GIt seems not everyone gets hooked - which sounds to me like a system synergy thing,or personal presference on what in the sound you hear clicks for you - but seriously I
It seems not everyone gets hooked - which sounds to me like a system synergy thing,or personal presference on what 'clicks' for the individual - Seriously, thoug, I don't recommend anyone does listen to it unless there is a realistic prospect of being able to go for it.
CHord have confirmed that the warranty is three years but only 18 months for the battery so, providing the fault is the battery, I am expecting a charge of around £100 and a two week turnaround. The two weeks will hurt more than the £100!
Frank F posted:The only problem is that now if I put some music on intending to do something at the same time as listening, I often end up forgetting to do the something and instead just listening - and each time when I finish marvelling at what I've heard.
That's called Alzheimer's
I don't remember having an album called Alzheimer's. Who's it by?
Simon-in-Suffolk posted:tonym posted:Simon-in-Suffolk posted:I had a brief encounter with DAVE on a Statement /500 series system, it had sounded detailed and resolving, but the music seemed 'lost'.. possibly accentuating too much detail?.. perhaps a synergy thing. I might see if I can have a listen sometime this weekend..on a lesser resolving system DAVE might be superb... I don't know...
But again this all plays to my system synergy theory.. and I am sure as I travel this hifi path, that that becomes the dominant consideration for the best musical enjoyment...
Yes, exactly my experience with DAVE too Simon. It does lots of wonderful things in terms of detail and spaciousness, but it just doesn't work musically in my system. I have tried it twice now, and drawn the same conclusion each time, as have some forum stalwarts who've listened to it. Talking to our mutual dealers the other day, there's a possibility that using reverse phase improves this aspect of DAVE, so maybe I might give it yet another try at some stage. I really do want to like it...
Hi Tony, I was around at our dealers today.. I listened to DAVE on a non Naim system and Focal speakers... it sounded ok, we tried the reversing the phase thing and it was inconclusive... apparently seems to have more an effect with their main Naim Statement system.
Interesting Simon. I guess I'll need to see how it behaves in my Naim system.
I've tried the phase thing, and the HF filter and noticed no discernible difference. I run it in PCM Plus mode and, perhaps more relevantly in Digital Pre mode into my 552, with the digital volume set to -11db, which matches pretty much my other inputs. Running in DAC mode was the equivalent of running the Hugo at full volume rather than turquoise..