DAC-V1 keeps muting itself

Posted by: robin_dj on 06 November 2016

Hi,

My V1 appears to have developed a mind of it's own, muting and unmuting continually.

Any other owners had a similar issue?

(I've tried rebooting it and also forcing the firmware to reload, which it deals successfully)

i guess it's going to be a visit to the dealer, let's hope they have a demo unit to load

Posted on: 06 November 2016 by aht

I assume you have taken the remote out of the picture, by removing it from the room, or taking out its batteries? I had a defective V1 remote that started issuing random commands--it needed to be replaced.

Posted on: 06 November 2016 by robin_dj

AHT,

I haven't, actually never used the remote, but it is in the room so I will definitely try that..

Thanks for the tip, I'll let you know how I get on

David

Posted on: 06 November 2016 by aht

Gee, if you've never used the remote, how do you get to the Setup menu? That is where you check the firmware and so on.

Posted on: 06 November 2016 by Adi Stefan

i had same problem, just search on forum about faulty logo, it's easy for dealer to change it.

Posted on: 07 November 2016 by robin_dj

aht posted:
Gee, if you've never used the remote, how do you get to the Setup menu? That is where you check the firmware and so on.

Sorry, should have said, Dont use the remote as I control JRiver by iPad app or by Sonos app via a Connect into coax digital, but as you say, I did / do use the Naim remote when setting up and when updating the firmware.

Anyway your advice seem to have worked as it is playing fine this morning- thanks I was tearing my hair out!