No sound from record player.

Hungryhalibut posted:

Removing an Ittok is actually really easy, but of course requires the LP12 base to be removed first, while keeping the deck flat, and then pulling out the arm lead. Once that's done it's an Allen key job to remove the arm. But it would be scary if you've not done it before.

It sounds odd that the stylus would come out so easily, just by removing the guard. 

Maybe the SO will be on the ferry....

HH, I can't see how else the stylus moving could have happened. The deck was working fine and sounding superb in there demo room, so this is really frustrating.

As for the tone-arm, it sounds like I either need 4 arms or some Heath Robinson replica of a Linn setup jig to remove my Ittok!

I'll see what the Sound Organisation have to say tomorrow. If I have to bring them over, I'll get them to fly from Liverpool.

Presumably the arm counterweight was removed for transportation, have you reinstalled it correctly.

 Do you still have the Mantra, be interesting to hear how they compare.

 At the moment, the Mantras top dog.

fatcat posted:

Presumably the arm counterweight was removed for transportation, have you reinstalled it correctly.

 Do you still have the Mantra, be interesting to hear how they compare.

 At the moment, the Mantras top dog.

 

Fatcat, I have reinstalled the counterweight correctly. My Ittok was balanced perfectly before I set the tracking weight.

I still own two Mantra's (one I bought so I could get a replacement inner platter for my "souped up" deck) although they will go soon. I have left them behind at the Sound Organisation.

I compared the Mantra to my LP12 and to my ears the LP12 was better. Here are my findings: The LP12 had a greater dynamic range and it had a larger soundstage. Instruments sounded more "real" with the LP12. The "PRaT" of both decks was excellent, though, and I was able to follow individual musical strands just as easily with the Mantra as with the LP12.

The main reason why I decided to replace my Mantra was due to Manticore being long gone with not many dealers left who know how to set it up. Also, I wanted a record player that I could get spare parts for and can be serviced.

I see your point regarding getting it set up correctly. In my experience it can’t be set up to a recipe. (IE. this has got to be level with this and that’s got to be level with the other). About 18 months ago I decided to set it up my mantra so everything was level with everything else. It sounded awful, even my wife noticed, she said it sounded like Les Dawson was playing the keyboards.

 I retuned it by trial and error, it now sounds excellent. But, the platter is so out of level, it’s visible from 10 foot away.

Rob: as Adam notes above, the first thing you should do is make sure the analogue input is enabled on your 272.

That done, I'd try running the 4-to-5 pin Snaic from the Hicap to the 272, rather than from the Stageline to the 272. Just stick the (gray) 4-to-5 pin Snaic in the socket next to the (black) Snaic 5 on the back of the Hicap.

--Joe

fatcat posted:

I see your point regarding getting it set up correctly. In my experience it can’t be set up to a recipe. (IE. this has got to be level with this and that’s got to be level with the other). About 18 months ago I decided to set it up my mantra so everything was level with everything else. It sounded awful, even my wife noticed, she said it sounded like Les Dawson was playing the keyboards.

 I retuned it by trial and error, it now sounds excellent. But, the platter is so out of level, it’s visible from 10 foot away.

Fatcat, I had to replace the inner platter of my Mantra as the spindle had come unstuck from the platter. Not because it was out of level. It still sounded excellent in the demo and the new owners should get many years of enjoyment from it.

joe9407 posted:

Rob: as Adam notes above, the first thing you should do is make sure the analogue input is enabled on your 272.

That done, I'd try running the 4-to-5 pin Snaic from the Hicap to the 272, rather than from the Stageline to the 272. Just stick the (gray) 4-to-5 pin Snaic in the socket next to the (black) Snaic 5 on the back of the Hicap.

--Joe

 

Joe, all my analogue inputs are currently enabled on my N272 as I have been swapping between my Stageline and my Phono Box SE. I'll try the revised cable configuration this evening and report back. But because I could only get surface noise and little or no music from the Phono Box my gut feeling is there's a loose connection somewhere in the turntable.

Further update: I have reconnected my Stageline so it's connected to my Hi-Cap with the black 5pin to 5pin cable and the Hi-Cap is connected to my N272 using the grey 4pin to 5pin cable. The LED on the Stageline hasn't lit up.

The only sounds I'm getting when playing a record are loud clicks and surface noise. So at least the revised connections are working.

Well, that's certainly how the manual says to connect it. It's weird that the light is not on, as I'm sure it should be. What do Sound Org have to say?

Hi Lanesra,

just to make sure: the LP 12 came straight from the demo room to you? As you have pretty much the same set of problems with the Stageline and Phono Box, the issues is most likely upstream. As suggested by Richard Dane, the tonearm cable plug at the bottom of your Ittok might be loose. Otherwise  a damaged stylus or  wrong connections between cartrigde and the wires at the headshell could cause something like you experience. Not likely at all with a new cartridge set up by a dealer, but something is wrong. Are the pins at the back of the cartridge and the wires colour-coded and do the colours match?

Can you check you still have a stylus on the cantilever? It's not unknown for them to come unstuck, though it is rare.

If its still there and you're getting some sound its probably the stylus assembly seating as suspected. 

2 faulty phono stages seem unlikely, what is on the 3rd analog input and does it work?

I have an update: I spoke to the Sound Organisation this lunchtime and they suggested checking the tone-arm cable connection and explained how. So this evening, I checked the cable's connection to the tone-arm and found it had worked loose on the journey home from York. Anyway, after pushing it back in I am now listening to Maggot Brain by Funkadelic and it sounds sublime.

I just need to reassemble my rack now, put all the equipment on their own shelves and get the speaker nearest the rack back into position.

 The weird thing is: the Stageline's LED isn't glowing. But as I can listen to records again I don't care.

Thanks everyone for your help.

Happy listening!

Glad to see all is in order and you can enjoy your Naim and LP12

Hurrah!

Happy for you. You got there in the end. Enjoy it!

The system's now back properly installed in its rack.

Although I said my system sounded sublime when I had both my Stageline and Lingo sitting directly on top of my Hi-Cap, there was obviously a big improvement with everything set-up properly. At the time I was just delighted to be able to hear the music on a record!

It will probably sound sublime in the next day or two when all the electronics has fully warmed up.

Also, the LED on my Stageline is now glowing.