how to open the battery cover of the mu-so remote control

Using the power of the internet, I have discovered that on the back of the remote is a little slot. You push this in with something like a pin and the battery cover will slide down. The batteries are already installed but the plastic protector must be removed. 

Maybe we've reached the age where the power of the internet has superseded the power of logic and basic problem solving.

Careful not to poke yourself with that pin.

Has Naim stopped supplying manuals ?

Fortunately for me, my Qb was not supplied with a remote, so I did not have to face this insurmountable challenge myself. 

One does wonder on occasion how people cope around the house. 

james n posted:

Has Naim stopped supplying manuals ?

That's where I looked first, but the manual does not reveal these complex secrets. 

Googling 'Naim muso remote control opening', or something similar, gives a first hit of a previous Forum thread, from which I managed to glean the aforementioned information. 

All very challenging stuff. 

It must be said that the Mu-so remote control is virtually impossible to open using the conventional poking and sliding - after a couple of tries the raised lip is on the verge of breaking off, it so mangled by now. Despite the redundancy of the item in view of the excellent app, slightly more thought should have been put into the remote's design which coupled with its very limited range leads to the "why" of it being included in the package at all. My personal take is that this is a Naim approved test for patience and/or creativity before ultimately resorting to the use of a hammer:))

I guess that for ten quid it's not going to to be a paragon of engineering excellence, but still...

Agreed, no question about it, but still, such little niggles somewhat detract from the overall user experience...

Like most Muso owners I use the App 99% of the time. However the first thing I did upon discovering how truly rubbish the supplied remote is was to use it to programme the All In One remote I use for the TV to which my Muso is connected, then consign the remote to the bottom of the odds & sods drawer!

I just checked our Mu-So remote, the cover just slid back to reveal button cell. Was there another version for the earlier models?

Vik71 posted:

It must be said that the Mu-so remote control is virtually impossible to open using the conventional poking and sliding - after a couple of tries the raised lip is on the verge of breaking off, it so mangled by now. Despite the redundancy of the item in view of the excellent app, slightly more thought should have been put into the remote's design which coupled with its very limited range leads to the "why" of it being included in the package at all. My personal take is that this is a Naim approved test for patience and/or creativity before ultimately resorting to the use of a hammer:))

 

I totally agreed with this.

The design and quality of the machine itself is top-notch, while the remote feels really cheap to me.

The full MU-SO manual online just said 'sliding off the cover', but there is no way that I can open it with reasonable pressure. I felt I almost broke the remote when I was trying to open it...... 

I am sure the right people at Naim are listening and the issue will be fixed with the new batches - this is the price of Kaizen. I am now using the remote control that came with my Qute and it works flawlessly; the only thing is that power on and off cannot be activated with it. Otherwise the Mu-So is an excellent piece of kit, indeed.

It is very easy to open. Rather than a small pin I use the point of a biro to push down the tab and the cover slides off very easily.

The remote is almost redundant, but it is a handy way of muting and turning the device on or off, beyond that its functional uses are almost zero.