Strange 282 activity.....

Posted by: Jason on 05 December 2016

For some strange unfathomable reason, my 282 has started selecting 'Mute' when I turn on the light in my garage!

A bit weird.....

The question that rattles around in my somewhat bemused mind, is 'Why'?

I figure that the 282 is a sensitive piece of equipment so it will be sensitive to certain electrical activity, but logically I cannot see why this has recently started happening.

My system equipment is on a separate consumer unit from all other house electrics, and actually, my electrician even wired it on a separate phase too, as we have a three phase system.  If it was all run on the same circuit, I could maybe understand how it could become sensitive to it, but it is very well isolated from that.

It has been this way for at least the last three years and yet this phenomenon has only just started occurring, so I'm wondering what has changed to cause it?

My only thought is that the garage light is a fluorescent tube, which has a stater unit in it.  Could this somehow be on the way out and affect the 282, forcing it to mute?  Else could my 282 be developing an issue?

I wonder if the better electrically educated out there in the forum may have any ideas as what could be occurring here?

Thanks in advance.

Posted on: 05 December 2016 by Tuomo

Does your mute selection switch off after about 30 seconds like when you switch on your NAC?

Posted on: 05 December 2016 by feeling_zen

Is there any line of sight from the garage light to the IR sensor on the front panel?

Or is it possible that you turn on the garage light at the same time each day (dusk/dawn) and the two are not really related? IR sensors do get triggered by direct and reflected sunlight. Especially at dusk in the last part of the year in the northern hemisphere when there is a red shift in the evening.

Blocking the Naim logo out with a piece of card and doing a test should confirm or rule out stray IR.

Posted on: 05 December 2016 by Jason
Tuomo posted:

Does your mute selection switch off after about 30 seconds like when you switch on your NAC?

Tuomo,

It seems to remain muted for the duration of 30 seconds.  I cannot deselect mute, just like when it is first powered on, but then after 30 seconds, I have to manually turn mute off.

 

feeling_zen posted:

Is there any line of sight from the garage light to the IR sensor on the front panel?

Or is it possible that you turn on the garage light at the same time each day (dusk/dawn) and the two are not really related? IR sensors do get triggered by direct and reflected sunlight. Especially at dusk in the last part of the year in the northern hemisphere when there is a red shift in the evening.

Blocking the Naim logo out with a piece of card and doing a test should confirm or rule out stray IR.

FZ, There is no line of sight and it occurs at random times!

I did wonder if it was just coincidence the first few times it happened, and assumed the remote had been knocked, but it is not that.  The garage is positioned next to the listening room, but there is a cavity wall between it and the listening room and it cannot be accessed directly from the listening room either.

It doesn't happen every time, but it occurs quite frequently and immediately as the light switch is turned on!

Posted on: 05 December 2016 by james n

IR remote controls use a modulated signal so are unlikely to be triggered by stray IR light - you'll more likely get blocking of IR signals or loss of sensitivity when other strong IR sources are present as they can saturate the sensor in the receiver. 

Jason - when you switch on the light are you switching it on with just a conventional wired wall switch or some sort of lighting control system (which relates back to Feeling Zen's final comment). If it's conventional, i'd be tempted to change the starter in the lamp. 

Posted on: 05 December 2016 by joe9407

this could be a really, really subtle prank.

Posted on: 05 December 2016 by tonycurran1

Jason knock the garage down lol

Posted on: 05 December 2016 by shahar

It will never happen with 272 and 250DR. 

This days on the forum they are the answer for everything.....

Posted on: 05 December 2016 by feeling_zen
shahar posted:

It will never happen with 272 and 250DR. 

This days on the forum they are the answer for everything.....

That is a very (flat) fishy response if ever I heard one.

Posted on: 06 December 2016 by Richard Dane

If it is just muting for a short while as if having just been switched on, it could be that the garage door is causing a voltage drop. One for an electrician to investigate perhaps?

Posted on: 06 December 2016 by james n

Just one other thing Jason - is the NAPSC for your 282 on the same separate supply as the rest of your kit ?

Posted on: 06 December 2016 by Jason

Wow, lots of responses, thanks....

Firstly, James.....  The light switch  has a standard wall switch and yes, I was wondering if the starter might be playing a part in this.  My napsc is on the same dedicated circuit as the rest of the audio equipment.

joe9407 posted:

this could be a really, really subtle prank.

Honest, it's not, I know it sounds like it but this is genuine.

tonycurran1 posted:

Jason knock the garage down lol

........but where would I put all my junk!!

shahar posted:

It will never happen with 272 and 250DR. 

This days on the forum they are the answer for everything.....

Mmm, possibly not, but my NDS is going nowhere!!

Richard Dane posted:

If it is just muting for a short while as if having just been switched on, it could be that the garage door is causing a voltage drop. One for an electrician to investigate perhaps?

That's a thought.  It's not an electric door though, its simply the light in the garage and it occurs when I turn the light on, but I guess this could be doing the same when the fluorescent tube powers up producing the same effect?

I think if it continues, I shall start by replacing the starter in the fluorescent light and see how it goes.

Posted on: 06 December 2016 by james n

Ok - thanks Jason. I'd go with the Starter as the most likely culprit. 

Posted on: 06 December 2016 by Erich

Wow! The 282 is becoming more intelligent. That behavior is just in case you find a thief  hiding in the garage and you ask for help. New feature, not a problem.

Posted on: 24 December 2016 by Wals79
Jason posted:

Wow, lots of responses, thanks....

Firstly, James.....  The light switch  has a standard wall switch and yes, I was wondering if the starter might be playing a part in this.  My napsc is on the same dedicated circuit as the rest of the audio equipment.

joe9407 posted:

this could be a really, really subtle prank.

Honest, it's not, I know it sounds like it but this is genuine.

tonycurran1 posted:

Jason knock the garage down lol

........but where would I put all my junk!!

shahar posted:

It will never happen with 272 and 250DR. 

This days on the forum they are the answer for everything.....

Mmm, possibly not, but my NDS is going nowhere!!

Richard Dane posted:

If it is just muting for a short while as if having just been switched on, it could be that the garage door is causing a voltage drop. One for an electrician to investigate perhaps?

That's a thought.  It's not an electric door though, its simply the light in the garage and it occurs when I turn the light on, but I guess this could be doing the same when the fluorescent tube powers up producing the same effect?

I think if it continues, I shall start by replacing the starter in the fluorescent light and see how it goes.

I think you will find this has something to do with the cycle frequency of the fluro light and the electronics in the amp. I recently had a case of bedside lamps coming on in the upstairs of a house  when the downstairs bathroom light was switched on. The cause was found to be digital start frequency on w/c light matching that of the touch activated bedside lights, lol 

Posted on: 24 December 2016 by badlands

It's a fault in the 282, send it back to Naim, and have it repaired. My 202 did something similar, tried everything to fix the problem, nothing worked until I sent it to Naim USA, had it back within 2 weeks, it worked fine until I sold it a few years later.

Posted on: 25 December 2016 by Dan.S

There is only one thing that comes to mind as to who are you going to call about these particular type of problems.