Ripped CD not showing fully on my NDX
Posted by: john s on 28 December 2016
I've been trying to rip a CD using DB Power amp and transferring it to my QNAP to play via Asset (something that has worked for a number of CD's in the last day or so).
This particular CD (which is pretty long - 16 tracks by Jonas Kaufmann) shows on DB Power Amp as having been ripped successfully, and when I look on the QNAP file station it shows all 16 tracks. However, when I look on the NDX (either via the Naim App or just using the remote/control panel) I can only see 5 tracks. I've tried twice and asked Asset to rescan folders but no change (although I don't know if this happens - there doesn't seem to be any way of checking progress so I just leave it a while and come back to the main page later).
I don't think the CD is faulty as I've tried ripping it into iTunes and it all plays without problem on the computer.
Does anyone have any ideas what I am doing wrong?
Thanks
I'd guess it might be a tagging issue. Use mp3tag or similar software to check the tags for your missing tracks. You can also check to see whether any of the top level Asset categories (Artist, Album etc.) have an "Unknown" sub-folder showing on the naim app.
I had a similar problem but with a hi res download. All tracks showed up as iMac files but the last 4 tracks failed to materialise on my UnitiServe. I transferred the album several time but the last 4 tracks never showed. I can't remember if this happened when I had my NDX or when I had my current NDS.
I took it up with Naim but never got to the bottom of this problem. Then suddenly, one day the last four tracks appeared with all the others. Weird!
Sorry this is of no help to you but I suggest you have a word with Naim Customer Services who may well be of assistance.
Clear cache from the Naim app + clear all images from the Naim app.
Go back to the root, find your UPnP server and select the artists.
Thanks for the ideas, I'll give them all a try. I've always steered clear of playing with the metadata too much but nothing to lose in this case so I'll have a look at tag editors for one that's really easy to use on aMac. And in the meantime, hope for NigelB's magic to work!
If you are using dbpoweramp to rip you should be able to edit the metadata with it too. Just right click on the file and you'll see 'edit id tag' as an option. Certainly that's how it works on a windows machine.
It's almost certain that if you highlight all 16 tracks and then right click, you'll see that some have a different artist or album artist, which means they will show in different places in the Naim app. As soon as you fix this, all the tracks will appear together as a single album.
Metadatics is a good metadata editor for Macs, should you want/need to use something other than dbpoweramp.
Check the tags, rescan with Asset, clear the caches on the app, and I'd be amazed if the tracks didn't show up.
I did once have an album that for some strange reason simply wouldn't play ball. In the end I used a tag editor to remove all metadata tags, and then re-entered them from scratch. Never figured out why that particular album played up like it did, but the stripping & re-entering thing finally did the trick.
This can be a very common problem if there are issues with the tagging. If the album name is not identical, they won't appear. Be very meticulous with the tagging, and make sure that all tracks have the same common info.
Thanks for the ideas - I thought dbpoweramp could be used as an editor but couldn't see a way to do it, but the right click idea worked well. I think it must have been a tagging issue as there was an 'unknown" field and the artist field was different for every track. After changing those fields everything shows on the NDX.
I believe that there is an option to review and edit the dBpoweramp metadata after inserting the CD and before ripping it.
john s posted:Thanks for the ideas - I thought dbpoweramp could be used as an editor but couldn't see a way to do it, but the right click idea worked well. I think it must have been a tagging issue as there was an 'unknown" field and the artist field was different for every track. After changing those fields everything shows on the NDX.
Brilliant, I was pretty sure that would fix it. Tidy metadata is happy metadata.
sjbabbey posted:I believe that there is an option to review and edit the dBpoweramp metadata after inserting the CD and before ripping it.
I've not see a way to edit as such prior to ripping, but it does have an option to review what its loaded & to select a specific metadata service.
John S, dBpoweramp's "Edit ID-Tag" (right mouse click) does all the tag editing you need, but I've found Mp3tag (open source software) as good & maybe more convenient for working on a whole album as you can see all the tracks open in one window.
Hi Mike,
Am away staying with family on the IOM at the moment so can't access my own PC but I'm sure that there is a review metadata option possibly in the bottom area of the dBpoweramp GUI. Selecting this takes you to a different screen which shows the editable main fields (artist, album etc.) together with the metadata suggested from the different metadata sources used by dBpoweramp.
OK, now I'm questioning myself so I've grabbed a CD to check. And yes yr right there is a way to do it under the 'Tags' tab. Looks like hard work though if you want to edit each track separately. I have always reviewed first to be sure its picking up OK & maybe select a different metadata provider, but if I want to edit anything I do it after ripping & after I've seen how its presented on the app.
There is a metadata review panel bottom left of the dbpoweramp screen, although I'm not sure how much you can change other than genre, the rest seems just to be removal of fields completely. There is also a panel on the right that lets you choose album art and select which of the different metadata sets you want to use. but I must admit I've never used it as generally just checking the artist name and album artist at the top of the main screen works for me. I think the CD I had problems with just has a strange way of presenting the metadata which caused the problem this time. Thanks for the (two) Mp3tag references. I steered away from that as I have no idea what Mac OSX Wine based programmes are (other than the alcoholic variety) and I didn't want to get into that at present. I hope dbpower amp will do all I need as I'm not looking to spend a lot of time on metadata if I can help it, I'll keep it all as simple as possible.