Atom now delayed until May?

Posted by: Kermit on 10 January 2017

if this is true Naim, it simply is not good enough!

Posted on: 11 January 2017 by Klout10
DUPREE posted:
Why would you want to get stuck with buying obsolete product right before it is deprecated.

Nothing wrong with a SuperUniti, when eventually the Uniti Nova will be released the SuperUniti will not sound any less 

Posted on: 11 January 2017 by Ian Austen
Klout10 posted:
DUPREE posted:
Why would you want to get stuck with buying obsolete product right before it is deprecated.

Nothing wrong with a SuperUniti, when eventually the Uniti Nova will be released the SuperUniti will not sound any less 

I have considered long and hard about getting a used previous generation Uniti, however Naim does not publish a roadmap of how (or if) they will support them with firmware upgrades and for how long. For example if Spotify or Tidal make any changes to their API, a firmware upgrade may need to be made.

These things can get obsolete pretty quickly if they are not supported with firmware upgrades...

Posted on: 11 January 2017 by Dr_J
DUPREE posted:
What I certainly would not do is rush out to buy some last generation Uniti product unless it was a firesale price. Why would you want to get stuck with buying obsolete product right before it is deprecated.

1. You can negotiate a really good price on a brand new, top of the range Naim all-in-1m that until 'yesterday' was lauded to the skies as being the best!

2. You might not want to place your new all-in-1 on top of your rack, and your tv definitely won't fit on one of the shelves will it?

3. You can then afford better speakers, cables, etc.

 4. You might not like your HiFi styled like a Super Villains lair? (Admit personal bias on this point.)

Well, you did ask........ and they're just options and opinions......

Oh, and you might not want to wait.......

KR, J

 

Posted on: 11 January 2017 by DUPREE
But it will certainly be worth less in terms of resale and will not be the new hotness. There are a lot of compelling features in the new kit; also so far NAIM has not said anything about the length of the delay, so to pontificate on it is pointless. I am sure they want to ship as soon as it is ready; as a customer you should be happy that they are not going to do what so many software companies do and release the product half-baked so that they can sell is as soon as possible.
> On Jan 11, 2017, at 2:11 PM, Naim Audio Forums <alerts@hoop.la> wrote:
>
Posted on: 11 January 2017 by DUPREE
Number 1 was exactly what I said, if you can get a firesale price on it then it could be worthwhile. Why does it need to go to the top shelf?, I have a QB and litterally have touched the knob on it maybe 5 times since I have owned it, you control the thing with your phone. Styling is a personal opinion, I like the look of my Classic or I guess now “Marquee Separate” system, but I think the new Uniti stuff looks great.. very substantial and contemporary.. It’s an expensive purchase, you would not pay full price for a car that was a few model years old even if it had 0 miles on the odometer.

> On Jan 11, 2017, at 2:33 PM, Naim Audio Forums <alerts@hoop.la> wrote:
>
Posted on: 11 January 2017 by Bart
Ian Austen posted:
Klout10 posted:
DUPREE posted:
Why would you want to get stuck with buying obsolete product right before it is deprecated.

Nothing wrong with a SuperUniti, when eventually the Uniti Nova will be released the SuperUniti will not sound any less 

I have considered long and hard about getting a used previous generation Uniti, however Naim does not publish a roadmap of how (or if) they will support them with firmware upgrades and for how long. For example if Spotify or Tidal make any changes to their API, a firmware upgrade may need to be made.

These things can get obsolete pretty quickly if they are not supported with firmware upgrades...

Naim IMHO have a very good record of supporting legacy products.  That's where I start.

Now if the question is, will Naim support any and all changes to third-party systems, such changes occurring any time over the next 10 years and being of any nature . . . well what do you think the answer might be?

 

Posted on: 11 January 2017 by DUPREE
NAIM is outstanding at supporting legacy products as evidenced by the DR upgrades the upgrades for DAC boards etc. The question is what has been updated in the hardware and will the old product be capable of supporting newer formats and features going forward without expensive upgrade boards if that is even a path at all. I would not buy something as high-tech as a streamer that was previous generation. It is different scenario buying something like a power amp that is not a computer which the Uniti series basically is.

> On Jan 11, 2017, at 2:54 PM, Naim Audio Forums <alerts@hoop.la> wrote:
>
Posted on: 11 January 2017 by Ian Austen
BART posted:
Naim IMHO have a very good record of supporting legacy products. That's where I start. Now if the question is, will Naim support any and all changes to third-party systems, such changes occurring any time over the next 10 years and being of any nature . . . well what do you think the answer might be?

 I've a pretty good idea

DUPREE posted:
NAIM is outstanding at supporting legacy products as evidenced by the DR upgrades the upgrades for DAC boards etc. The question is what has been updated in the hardware and will the old product be capable of supporting newer formats and features going forward without expensive upgrade boards if that is even a path at all. I would not buy something as high-tech as a streamer that was previous generation. It is different scenario buying something like a power amp that is not a computer which the Uniti series basically is.

Agreed.

The prices that the used Uniti line is going for seems a bit too steep for me, considering many functions will inevitably become obsolete with the passage of time. However if Naim were to publish a timeline of product support (cut off of when firmware development of a product will cease) this would allow people to make a better judgement on a purchase - buying new or used.

Unfortunately I don't have another system to listen to at the moment as I sold my old Naim gear many moons ago so I'm a bit left in limbo with this "non announcement". I felt a bit sorry for the dealer I spoke to earlier today who I've pre-ordered from - he sounded a bit fed up. Reminded me of the poor guy at the circus who follows the elephant around with a bucket and spade...

I'll keep an eye out to see how Naim handles this over the next day or two (I'm not impressed so far) and either make a decision to wait it out - or spend my money elsewhere...

Posted on: 11 January 2017 by ssmith

Has anything official been announced yet about the release date?

It seems to be deathly quiet on the forum with regard to anyone official from Naim. The lack of comment and overall silence seems rather ominous.

Posted on: 11 January 2017 by hungryhalibut

Maybe they are all exploding on soak testing. Maybe the Bluetooth sensor in the volume control can lead to preamature infertility. Naim - WE MUST BE TOLD. NOW, IF NOT SOONER. 

Posted on: 11 January 2017 by ssmith

My guess is they've gone to plan B and are frantically trying to squeeze the insides of a QB inside a black box and seeing if anyone notices.

Posted on: 11 January 2017 by Drewy

Maybe the OompaLumpas have gone on strike. 

Posted on: 11 January 2017 by ChrisSU
Drewy posted:

Maybe the OompaLumpas have gone on strike. 

That would definitely improve sound quality!

Posted on: 11 January 2017 by Sloop John B

I can't imagine Naim are too happy with the situation either. Unless the muso are selling like hot cakes there must be a steep decline in sales of all streaming products. 

Strange Naim used never give the big fanfare previously, new products were announced as they were shipping out the door. 

Over in the Roonosphere we are all waiting for Roon 1.3 but no date is forthcoming from Roon HQ as they claim issuing dates can only end in tears. They have a point. 

 

.SJB

Posted on: 11 January 2017 by nigelb

I am sure Naim realise they have been, let's say, a little premature with the New Uniti launch palaver. Possibly a little unprofessional, possibly caught up in their own launch hype before everything was really ready.

So what. Give them a break. The cause of the delay must be a necessary precaution or some unforeseen issues. It would however be nice to have an explanation. We are all big boys and girls and am sure will understand. What I can't get my head around is the complete silence.

Come on Naim. Be professional and say what has gone wrong.

Posted on: 11 January 2017 by joe9407
Sloop John B posted:

Over in the Roonosphere we are all waiting for Roon 1.3 but no date is forthcoming from Roon HQ as they claim issuing dates can only end in tears. They have a point. 

.SJB

indeed -- i want my MQA!

Posted on: 11 January 2017 by Klout10
nigelb posted:

I am sure Naim realise they have been, let's say, a little premature with the New Uniti launch palaver. Possibly a little unprofessional, possibly caught up in their own launch hype before everything was really ready.

So what. Give them a break. The cause of the delay must be a necessary precaution or some unforeseen issues. It would however be nice to have an explanation. We are all big boys and girls and am sure will understand. What I can't get my head around is the complete silence.

Come on Naim. Be professional and say what has gone wrong.

+1

Posted on: 11 January 2017 by feeling_zen
Klout10 posted:
nigelb posted:

I am sure Naim realise they have been, let's say, a little premature with the New Uniti launch palaver. Possibly a little unprofessional, possibly caught up in their own launch hype before everything was really ready.

So what. Give them a break. The cause of the delay must be a necessary precaution or some unforeseen issues. It would however be nice to have an explanation. We are all big boys and girls and am sure will understand. What I can't get my head around is the complete silence.

Come on Naim. Be professional and say what has gone wrong.

+1

Yup because this would never ever happen to a company like Apple  

Posted on: 12 January 2017 by hungryhalibut
Sloop John B posted:

I can't imagine Naim are too happy with the situation either. Unless the muso are selling like hot cakes there must be a steep decline in sales of all streaming products. 

Strange Naim used never give the big fanfare previously, new products were announced as they were shipping out the door. 

Over in the Roonosphere we are all waiting for Roon 1.3 but no date is forthcoming from Roon HQ as they claim issuing dates can only end in tears. They have a point. 

 

.SJB

I was thinking exactly the same. I remember when the whole range switched to olive, which just happened with no warning.

Starting with the Statement, then the Qb and then the new Uniti we've had silly videos, Facebook chat, press teasers and all sorts of bollocks. I've not spoken to my dealer about this but I can imagine that it must be killing sales of existing Uniti products, especially as the delay is now some months. 

Of course it's right to delay until they are fully ready, but it's Naim who through their over enthusiastic marketing who have brought this problem on themselves. 

Surely they would be better to either go back to the old surprise approach or to do a big fanfare once the boxes are 100% ready, and then release them in say two weeks. 

Posted on: 12 January 2017 by Drewy

I must admit I assumed when these products were announced they would be available straight away. I'm not interested in buying one of these new products but the way the company appears to be run does concern me a bit considering I'm thinking of putting my faith in them by buying a 552. 

There needs to be an announcement today

Posted on: 12 January 2017 by DomTomLondon

Yes. also been told by my dealer, that my Atom order will be delayed until May. I've put a substantial deposit down and guess will have to wait till then. I was also too exited about the new range and sold my old naim kit before Christmas. It's going to be a very quiet 5 months.

Posted on: 12 January 2017 by Klout10

Get yourself a mu-so Qb and transfer it to e.g. the kitchen when the Atom arrives  

Posted on: 12 January 2017 by Anto68
Ian Austen posted:
Klout10 posted:
DUPREE posted:
Why would you want to get stuck with buying obsolete product right before it is deprecated.

Nothing wrong with a SuperUniti, when eventually the Uniti Nova will be released the SuperUniti will not sound any less 

I have considered long and hard about getting a used previous generation Uniti, however Naim does not publish a roadmap of how (or if) they will support them with firmware upgrades and for how long. For example if Spotify or Tidal make any changes to their API, a firmware upgrade may need to be made.

These things can get obsolete pretty quickly if they are not supported with firmware upgrades...

I do not see a reason why Naim should leave obsolete products like a SU, UQ2 or NDX and let them out just for only a firmware release. It would not even be honest to all those who have spent money in Naim.

If this really happens, I'll sell my SU and look to other. The hi-fi market offers many alternatives

Posted on: 12 January 2017 by feeling_zen
Anto68 posted:
Ian Austen posted:
Klout10 posted:
DUPREE posted:
Why would you want to get stuck with buying obsolete product right before it is deprecated.

Nothing wrong with a SuperUniti, when eventually the Uniti Nova will be released the SuperUniti will not sound any less 

I have considered long and hard about getting a used previous generation Uniti, however Naim does not publish a roadmap of how (or if) they will support them with firmware upgrades and for how long. For example if Spotify or Tidal make any changes to their API, a firmware upgrade may need to be made.

These things can get obsolete pretty quickly if they are not supported with firmware upgrades...

I do not see a reason why Naim should leave obsolete products like a SU, UQ2 or NDX and let them out just for only a firmware release. It would not even be honest to all those who have spent money in Naim.

If this really happens, I'll sell my SU and look to other. The hi-fi market offers many alternatives

On what planet are the SU, UQ2, or NDX obsolete?

Posted on: 12 January 2017 by Cato

Rather disappointing news if true - I paid in full in early December on the understanding I would receive it in January.. As it will be my only source of music I am unlikely to bother waiting until May. Sure my dealer will be happy to refund the lot, or maybe I'll just get his Moon Neo Ace instead.. Quite annoying with no updates coming from the company.