Qobuz Download Track Listing

It must have something to do with the tagging, what exactly is it that you see in the Naim app? 

I downloaded the 17 album Lou Reed collection from Qobuz only to find that I had 17 unnamed albums with no metadata whatsoever. No album art. No sign of the promised booklet. Nothing except track names, and even then they have annoying numbers in front of them. I wish I hadn't bothered.

When I got the Lou Reed it was perfect. It took a while to replace the art with the originals but that's done now. I downloaded in FLAC. 

Camlan posted:

Please help folks, I am tearing my hair, what there is left of it, out here.

Downloaded a Rachel Podger Vivaldi album from Qobuz and whatever I do I cannot get the track order right. Downloaded to Mac and I have Metadatics so have tried everything in the tagging line. It looks perfect on Metadatics, 2 discs 1 of 18 and 2 of 19 but it still won't download to Unitiserve right. I have tried taking out the track numbering totally, numbering 1-37 on 1 disc and have run out of ideas.

Any thoughts? Please!

Are you editing the tags themselves, not just the name of the file within the folder? The latter will achieve nothing when you actually come to stream. 

Strange, I got it in FLAC too. I might try asking Qobuz and see if their customer support is any good, never used them before.

ChrisSU posted:

Strange, I got it in FLAC too. I might try asking Qobuz and see if their customer support is any good, never used them before.

I haven't had to use them for a while, but their customer support was very good on the odd occasion I have required it in the past.

I know it's big, but try downloading it again, using the Qobuz desktop rather than a tar file. I must have bought well over 200 albums from Qobuz and they have all had good metadata and art. Generally the album titles include the artist, which needs to be tweaked, and the genre is often in French, but neither takes more than two seconds to fix. 

No I'm definitely editing the tags.

What I get in the Naim app is the first 2 tracks right then it degenerates into total shambles with no real rhyme or reason that I can see then the last 3 Concertos are ok, again for no obvious reason.

i have had some issues with albums before but have always found a solution, this has me stumped.

if I can't fix it I'll just have to use the playlist function but it is very annoying.

It may be because it's two albums. Are they 1/2 and 2/2? And the tracks 1/18 to 18/18 (or 19)? Is the album and artist the same for all tracks?

Sorry HH missed your last post in my reply. I have downloaded it both in TAR and with the Desktop and it's the same. My experience with Qobuz is also good, I guess I will have to have a word with their support function.

Which Rachel Podger album is it? She is one of my favourite violinists?

And missed your response again. Downloads as 2 albums so 1/2 and 2/2, 1 to 18 in 1 and 1 to 19 in 2. I have tried altering the metadata to 1 album and 1 to 37 and also taking out all of the track numbering. I have also checked all of the other metadata which appears right.

Bizarre. It sounds as though you've done everything I'd do. If they are numbered sequentially the server simply 'shouldn't' get it wrong.......

I had an mp3 album that just wouldn't behave. I eventually tracked the issue down to the fact that it had the wrong tag *version*. Apparently there are different versions of id3 tags. Managed to sort it out with mp3tag in the end.

I think flacs use a slightly different tag format, but you never know, it could be something daft like that. Worth checking at least.

La Stravaganza which completes my 'Podger' Vivaldi collection. 

Brilliant playing and the recording is breathtaking. Very strongly recommended as you already clearly know!

For those that are interested I have finally sorted this. The solution is totally counter intuitive - instead of trying to get the Metadata right the solution is to get it wrong!

So I changed the track artist on the second CD and lo and behold it worked and the tracks are in order. Now got 2 CDs/files but given that would have been the case with a CD rip then hey ho.

I don't really follow what you've done, but well done for fixing it. Listening to this music in the wrong order is certainly never going to work... I have that album as a CD rip, and La Cetra as a 192k download, and both are excellent. Do you have her Biber album? If not, give it a go, it's wonderful. 

Downloaded the Biber, thanks for the tip - will listen later.

Same problem though because 2 CDs so I have had to split again. What I have done is altered the Track Artist on the second CD. Initially all tracks were tagged Rachel Podger, Violin so to separate I have changed the second CD tag to just Rachel Podger. This has the effect of showing the album as 2 CDs on the App, gets the track listing right and, I suppose, reflects how the album was released i.e as 2 CDs. Haven't got a clue why it's started to do it though.

I downloaded the Ronald Brautigam Complete Beethoven Sonatas ( an excellent bargain at the moment on Qobuz) and that was the same. Given it is 9 CDs it was an absolute pain to sort.

That's very odd. Every Qobuz double album I download is fine - even the 17 disc Lou Reed. I generally leave double albums as two discs, and have never had to change the artist. On the odd occasion when it makes sense to merge the albums I just change disc to 1/1 from 1/2 and 2/2 and start the numbering of the tracks on the second album from where the first left off. So rather than being say 1/10 to 10/10 and 1/9 to 9/9 I'll have 1/19 to 19/19. I wonder if there is a setting in your upnp server that needs adjusting? 

Incidentally, inspired by your thread I've been listening to her Biber all morning. It's a real delight; her playing and the continuo backing are beautiful. 

If the album tracks have differing Album Artist and or AlbumArtist tags you should check to see whether there is an AlbumArtistSort or ArtistSort tag which might be mucking up the tracklist order. If so you might try deleting it.

Good thinking Batman! That would explain why it would put the Rachel Podger violin together, and the Rachel Podger together. 

The tracks have different track artist tags because I have altered them to be that way. Doing that has always had the effect of 'creating' separate albums on my Unitiserve and on many occasion I have seen say 5 separate albums shown for the one disc because some of the meta data differs where, for example, there are different soloists on some tracks, it's an easy sort with metadatics though. I have tried the 1/1 and 1/19 solution and it didn't work though God alone knows why, it has worked for me before. I have asked Qobuz support for their comments because I don't know whether the download is set to be one 'album' and the track listing is wrong or whether it's meant to be two and it's not working properly. I'll relay any worthwhile answer.

What I don't understand in all of this is that a few months ago I downloaded the complete Oiseau Lyre 50 album Baroque boxset from Qobuz (another ridiculous bargain) expecting hours of data editing and it was perfect.

Anyway, its all Ok now albeit with a workaround.

Tagging correctly and having it showing up correctly is an art. I always use MP3 tag to review and make the mostly needed corrections.  Tips and tricks I have found:

1. Ensure that things which belong to each other are in the same directory

2. I never fool around with artist and album artist in my case I make a choice and let this be relevant for the whole album. Have seen problems with trying to be accurate in the representation of different music servers

3. Find out the specific issues in representing the content for your specific music server and make the needed changes. Especially the topic on directory structure and tagging is differently organized by different servers. Mine has an issue when a double album is in two sub directories it shows itself as two albums

4. In extreme cases you sometimes need to reconvert the files again in flac to make it work. I have had twice that an album wasn't playable in my NDS, and only after reconverting it again into flac I could play it, the same could have happened to tags.

5. Sometimes the artwork doesn't work and I had to delete the artwork in the tags and put the artwork in the same subdirectory to make it work

6. Sometimes there is even a sensitivity in the numbering in the physical files. So if needed even correct the number in the physical file name.

.....

Thanks for the interesting feedback Bert. I am not sure I would consider tagging to be an art, pain in the neck might be more appropriate!

I have to say in excess of 95% of my downloads go fine and without problem. I am largely Apple based so I usually find Metadatics excellent if I do have an issue. I agree artwork can be a problem. I spent hours once trying to get the artwork right on a Sound Liaison download and whilst I finally fixed it to this day I don't really understand how.

Camlan posted:

Thanks for the interesting feedback Bert. I am not sure I would consider tagging to be an art, pain in the neck might be more appropriate!

I have to say in excess of 95% of my downloads go fine and without problem. I am largely Apple based so I usually find Metadatics excellent if I do have an issue. I agree artwork can be a problem. I spent hours once trying to get the artwork right on a Sound Liaison download and whilst I finally fixed it to this day I don't really understand how.

I wouldn't say everything is a pain. Normally it's ok. But as I have tagged so much (>10.000 albums), you are faced with a fair amount of challenges.....