Android app

Hi Dodgeyrodge,

Naim have said on several occasions in the past that iOS is developed and released first, Android follows. That is what will be happening this time.

I'm sure you will not have to wait for long for an update to the Android app.

By the way, what functionality is it that you think the Android app is missing compared to iOS at the moment? Just curious as I use both and the only thing that Android is missing is the Rovi album info. Other than that I find the Android on a par.

I have a Core on order but as the Android app to suit has yet to be released I contacted Naim and had a email back saying that a Android app update will happen early next month.

Why not ask to join the android beta test?

jon honeyball posted:

Why not ask to join the android beta test?

Good idea Jon , who would I ask ?

DodgeyRodge posted:

Naim,

When are you going to update the Android version of the app with the same functionality of the IOS version ?
Android has for some considerable time taken the larger slice of the mobile OS pie.
I’m feeling, in a way, ripped off that you seem, to me, to be purposely ignoring the Android users of your products.
Please, Naim, get with the program and get the Android app up to its rightful version. 

Hi,

The Android app should be functionally identical to the iOS app except for three things.

1) The Android app currently does not support the new Uniti Core - this should be resolved in the version due for release at the end of February.

2) The Rovi "liner booklet" functionality is not included in the Android app - at this time there are no plans to port that functionality over to the Android app.

3) "WAC" configuration / setup for Mu-so and Mu-so QB which is not supported under Android.

Is there any specific functionality that you were referring to?

Best

Phil

Phil Harris posted:

 

3) "WAC" configuration / setup for Mu-so and Mu-so QB which is not supported under Android.

 

Is that the Women's Army Corps, the World Avocado Congress, or Waste Acceptance Criteria?  

ChrisSU posted:

Phil Harris posted:

 

3) "WAC" configuration / setup for Mu-so and Mu-so QB which is not supported under Android.

 

Is that the Women's Army Corps, the World Avocado Congress, or Waste Acceptance Criteria?  

Apples proprietary "Wireless Accessory Configuration" of course...

Phil

Phil Harris posted:

ChrisSU posted:

Phil Harris posted:

 

3) "WAC" configuration / setup for Mu-so and Mu-so QB which is not supported under Android.

 

Is that the Women's Army Corps, the World Avocado Congress, or Waste Acceptance Criteria?  

Apples proprietary "Wireless Accessory Configuration" of course...

Phil

Phew!

How about making the Android app as stable as the iOS app?

When I railed against the android app some time ago on this forum, I switched to a no-longer-used iPhone 4 as my remote, and uninstalled the Android app from my Nexus 5S phone. This was just after the OS had been upgraded (their term, not necessarily mine) to Nougat.

A little while back I thought to give it a try again - at least now it is usable, but the VERY typical scenario I encounter come in 2 phases:

1) To start play, the remote app can't find any "rooms"; I almost invariably have to use the Naim remote, click it once and the 272 says No  Network, then again it says Wait - and then it finds the network and fully "wakes up".  Concurrently, the 272 appears on the remote device...this happens with both iOS and Android, & I attribute it to my s**t router, a proprietary AT&T device I cannot get rid of. (And that I pay about $8 a month for. ) Although I will note here that every other device in the house, including the SBT, has no such issues.

2) On the Android device, if it (the device) then "goes to sleep" while the 272 is actively playing, when I pick it up again the app is frozen, attempting to use it results in nothing, and eventually I get a message telling me the app is crashed  and the only way out is to select Close App, restart, and eventually (about 5-10 seconds) it finds its way back to where it was before. This is pretty much every time the Android screen goes dark (I think I have it set to 2 minutes or so) - sure I can set it to longer, but then that will adversely affect my battery life throughout the rest of the day...and I shouldn't have to do that anyway.

That second is pretty weak sauce IMHO - the iOS does not do that.

DrMark posted:

How about making the Android app as stable as the iOS app?

Hi,

OK - That is a little different to "When are you going to update the Android version of the app with the same functionality of the IOS version ?" 

The Android platform is a much more fluid environment to develop for given the much larger variation in hardware platforms and often stability issues that occur on one specific device will be almost impossible to recreate on an identical device even on the same network let alone on a different network however if you can drop me over an email with your email address and your forum username then I'll pass your details on to the Beta team and we'll see if we can get you on to the Beta test so your experiences can be fed back and used in development of the Android app?

DrMark posted:

When I railed against the android app some time ago on this forum, I switched to a no-longer-used iPhone 4 as my remote, and uninstalled the Android app from my Nexus 5S phone. This was just after the OS had been upgraded (their term, not necessarily mine) to Nougat.

Yes - the Nougat update did cause issues and an updated app was released to encompass Nougat compatibility.

DrMark posted:

A little while back I thought to give it a try again - at least now it is usable, but the VERY typical scenario I encounter come in 2 phases:

1) To start play, the remote app can't find any "rooms"; I almost invariably have to use the Naim remote, click it once and the 272 says No  Network, then again it says Wait - and then it finds the network and fully "wakes up".  Concurrently, the 272 appears on the remote device...this happens with both iOS and Android, & I attribute it to my s**t router, a proprietary AT&T device I cannot get rid of. (And that I pay about $8 a month for. )

This does sound like a network connectivity issue if the 272 itself is coming up with "No Network" on its display - how is your 272 connected to your network? If you are using WiFi or Ethernet Over Mains can you (as a test) use a direct wired Ethernet connection to your router and see if that gives you a more stable connection - ultimately if the 272 is losing its connection to the network then the app isn't going to be able to find it I'm afraid.

If the router is causing an issue then I have done a little "how to" document for setting up a more reliable cable router inside of an ISP supplied router so that can be used to manage your local network and that generally resolves issues caused by poorly performing ISP supplied kit whilst keeping their support for their services. I'll attach the "how to" to this reply.

DrMark posted:

2) On the Android device, if it (the device) then "goes to sleep" while the 272 is actively playing, when I pick it up again the app is frozen, attempting to use it results in nothing, and eventually I get a message telling me the app is crashed  and the only way out is to select Close App, restart, and eventually (about 5-10 seconds) it finds its way back to where it was before.

That second is pretty weak sauce IMHO - the iOS does not do that.

Again, if we can get you onto the Beta app then it may be possible to identify what is causing this on your setup and get it resolved

Best

Phil

Does the iOS app have balance control?

Dave***t posted:

Does the iOS app have balance control?

When used to control which product?

Phil

In my case, a 172, but one would imagine it'd be similar for unitis, 272.

It disappeared from the android app a while back.

Dave***t posted:

In my case, a 172, but one would imagine it'd be similar for unitis, 272.

It disappeared from the android app a while back.

Hi,

Obviously not present on devices which don't have balance functionality but certainly appears to be in the current Android app for me...

Best

Phil

Strange, there's no audio settings menu for me. Input settings, styles, other settings, etc, but no audio settings.

It's the current version running on a Nexus 6p so it's about as standard as it's possible to be.

Phil Harris posted:

 

2) The Rovi "liner booklet" functionality is not included in the Android app - at this time there are no plans to port that functionality over to the Android app.

That's a pity 

Volker posted:

Phil Harris posted:

 

2) The Rovi "liner booklet" functionality is not included in the Android app - at this time there are no plans to port that functionality over to the Android app.

That's a pity 

..........  it is a pity,  it's a pity Rovi is as bad as it is.   I know its not something Naim can do much about,  but frankly its pants & it seems its getting worse as time passes.   Yes its a nice to have when it works OK but so many albums are wrong these days I've got out of the habit of using it,     Out of my last 5 albums,  2 are wrong   Claire Martin "Too Much in Love ......"  - Rovi show the correct art cover,   but it shows Kenny Barron (the piano player) as the artist & it has no write up.   Eric Clapton "Live in San Diego"  has the wrong art showing "Time Pieces Vol-1 - The Best of EC...." & the inside is for that album,  again no  write up

DrMark posted:

 

2) On the Android device, if it (the device) then "goes to sleep" while the 272 is actively playing, when I pick it up again the app is frozen, attempting to use it results in nothing, and eventually I get a message telling me the app is crashed  and the only way out is to select Close App, restart, and eventually (about 5-10 seconds) it finds its way back to where it was before. This is pretty much every time the Android screen goes dark (I think I have it set to 2 minutes or so) - sure I can set it to longer, but then that will adversely affect my battery life throughout the rest of the day...and I shouldn't have to do that anyway.

That second is pretty weak sauce IMHO - the iOS does not do that.

I have the exact same issue on PIxel phone and Tablet. Pretty frustrating. It seems that if the Naim app is no longer front and centre on phone or tablet i.e. running in the background it appears to freeze. An app restart is needed and I am back to where I was before. Music continues to move through the playlist without issue.

It would be good if this could be addressed, unless of course there is something going on with my (and DrMark) network and device setup.

Thanks

Rovi can be pretty hit and miss, but I don't think it's that bad, and I'd prefer to have access to it than not. Maybe it varies a bit between musical genres. Having easy access to an artists full discography shows just how limited Tidal's catalogue really is, and their album and artist info is often more limited than Rovi.

Agreed Chris,  its an OK to have when it works.  But who actually pays for it,  we see it as free,  but if Naim are paying thats something I would suggest needs looking at.

davidm posted:

DrMark posted:

 

2) On the Android device, if it (the device) then "goes to sleep" while the 272 is actively playing, when I pick it up again the app is frozen, attempting to use it results in nothing, and eventually I get a message telling me the app is crashed  and the only way out is to select Close App, restart, and eventually (about 5-10 seconds) it finds its way back to where it was before. This is pretty much every time the Android screen goes dark (I think I have it set to 2 minutes or so) - sure I can set it to longer, but then that will adversely affect my battery life throughout the rest of the day...and I shouldn't have to do that anyway.

That second is pretty weak sauce IMHO - the iOS does not do that.

I have the exact same issue on PIxel phone and Tablet. Pretty frustrating. It seems that if the Naim app is no longer front and centre on phone or tablet i.e. running in the background it appears to freeze. An app restart is needed and I am back to where I was before. Music continues to move through the playlist without issue.

It would be good if this could be addressed, unless of course there is something going on with my (and DrMark) network and device setup.

Thanks

 

 

You've probably set the Android device to drop its WiFi connection when sleeping (this saves battery and is default for some devices).

Closing and re-opening the app (e.g. swiping the app off the screen or exiting back to the Android 'home' screen rather than actually stopping the app) is all that's normally required, even in these circumstances.

Huge posted:

You've probably set the Android device to drop its WiFi connection when sleeping (this saves battery and is default for some devices).

Closing and re-opening the app (e.g. swiping the app off the screen or exiting back to the Android 'home' screen rather than actually stopping the app) is all that's normally required, even in these circumstances.

WiFi is set as Always On.

Agreed, swiping the app off the screen and launch again is the process. Starts up again and off we go. Still not great.

Same here, 'keep WiFi on during sleep' is set to always. Still regularly hangs when going back to the app after sleep.

It's better than it was a couple of versions ago, hence 'regularly' rather than 'pretty much always'. But it's still a problem.

OK, further research indicates this is may well be down to a known Linux driver problem: The known fix is to force suspend / resume of the WiFi driver.  Unfortunately to set that flag you have to be Root or SU.

On Android the security system could also be interfering on some devices.  For instance, if the Naim app tries to reconnect to the WiFi before the device has reinitialised the driver AND reestablished the security.  (In Android apps aren't allowed to use the share resources even if executing under the same security context.)

Thanks for investigating, Huge.

Any idea why BubbleUPnP seems not to suffer the same problem? As far as I can tell, it seems much more stable.