Mu-so and TIDAL - experiment request

Hi Rob

They all play fine, only thing I can see odd is they're AAC 96kb/s.

I've tried them on my ND5XS and same result.

Thanks for the replies.

In my experience each track on the above albums gets exactly half way through and then the stream stops abruptly. This behaviour is the same with any track from TIDAL that streams with AAC 96kb/s. This means that if I select "normal" quality in the TIDAL options, then all tracks, irrespective of whether they are available for streaming at higher quality,  always stream with AAC 96kb/s, and they all stop half way through. I've tried this on three Wi-Fi networks, with two different Mu-sos, and the result is the same. Latest firmware was installed on both Mu-sos.

Is there anyone else out there who would care to check this out on a Mu-so?

Any thoughts on why I am seeing this behaviour?

Rob

I've noticed the same issue of tracks cutting out before the end on a number of Tidal albums. Not the albums you mention, and on different Naim streamers, not a Muso, but the same basic problem. 

The issue of paying for lossless, and getting AAC, is also quite common.  

HI Rob,

I normally use my Muso for Internet Radio but I have just checked out my album of choice (Joe Bonamassa - "Had to cry today") on the Muso using Tidal, and have encountered exactly the same problem as you have. The tracks I have played from this album skipped to the next track almost exactly half way through each track. As Sharney mentioned, the Tidal album is AAC rather than the more common FLAC.

The same album and tracks play perfectly on both my main systems (Sonore microRendu (Lumin app) and Linn Klimax DS/1 (Linn Kazoo app)). 

A difference is that both my Ds/1 and microRendu are connected over Ethernet, but my Muso is connected over Wi-Fi.    

Unfortunately, although I have 5 or 6 Bonamassa albums on my NAS, I don't have this particular album, so I cant check out whether or not it would play from my NAS. I have however played a few tracks from another Bonamassa album ("Blues Deluxe") from my NAS and it is absolutely fine on my Muso (FLAC of course) . I'll try this album on my Muso via Tidal as well.

Are your only problems with these particular albums, or do you have this problem with all AAC sources? 

Rob,

Same problem with the Bonamassa "Blues Deluxe" album. It plays perfectly on my Muso from my NAS (FLAC to WAV conversion via minimServer), but skips track halfway through each track when played in AAC format from Tidal - both over Wi-Fi.

So is this a problem with the Muso? Possibly - so it might be worthwhile raising a problem with Naim. Unfortunately, I no longer have any other Naim devices so can't check whether or not they would play th eAAC tracks ok.   

Hmack posted:

Unfortunately, although I have 5 or 6 Bonamassa albums on my NAS, I don't have this particular album, so I cant check out whether or not it would play from my NAS. I have however played a few tracks from another Bonamassa album ("Blues Deluxe") from my NAS and it is absolutely fine on my Muso (FLAC of course) . I'll try this album on my Muso via Tidal as well.

In my experience, this is specifically a Tidal fault, and not particularly rare. When it happens, it seems to happen to every track on an album. If you have the same album stored on a NAS and streamed locally, I'm sure it will play just fine. Now that I think about it, I'm not sure what would happen if you tried to store a Tidal album for offline playback? But of course, you can't do that on a Naim streamer anyway.

Chrissu,

I don't think that this is a Tidal problem, because the same albums (via Tidal) play perfectly on my Linn Klimax DS/1 and Sonore microRendu streamers with no problems whatsoever.

I think it must be a problem either with th eway Naim has implemented Tidal, or with the Muso itself.

Just to confuse matters further, although most tracks from the "Blues Deluxe" album on Tidal (AAC) skip halfway through, the odd track from the album (eg the title track) does play all the way through. 

When I said it's a Tidal problem, I should have been clearer: it's specifically a Naim/Tidal problem. I've come across it every so often on a Superuniti and NDX, but playing the same Tidal music on another device works fine. Playing the same music from a source other than Tidal (e.g. Spotify or NAS) into the same Naim streamer is also fine.

Strange indeed, I've just played the Blues Deluxe album on my mu-so Qb and have the same issue: when a track is exactly halfway, it skips ...

Thanks for the confirmation guys. I was beginning to think I was going mad 

Could I ask you to carry out a supplementary experiment?

On the Mu-so, go to Settings > Input Settings > TIDAL > Quality and set this to "Normal". 

Now try to play a track, any track, on TIDAL. Does it revert to AAC 96kb/s and stop (or skip to next) half way through the track?

Thanks.

Rob

Rob,

Sorry, but I won't be able to run this supplementary test just now.

I have encountered a number of general problems with the wi-fi functionality of my Sky router in the past couple of hours. At the moment I can't connect to my Muso at all. Luckily my Ethernet based network still works so can get music on my main systems. Sky Support has suggested a replacement router.

For a number of reasons, it is likely to be quite a few weeks before I get the replacement router and so I'm afraid I am out of the picture on this thread for the time being.

Hmack posted:

Rob,

Sorry, but I won't be able to run this supplementary test just now.

I have encountered a number of general problems with the wi-fi functionality of my Sky router in the past couple of hours. At the moment I can't connect to my Muso at all. Luckily my Ethernet based network still works so can get music on my main systems. Sky Support has suggested a replacement router.

For a number of reasons, it is likely to be quite a few weeks before I get the replacement router and so I'm afraid I am out of the picture on this thread for the time being.

 

Thanks Hmack for taking the time to experiment, and sorry to hear about your wi-fi issue. If you are in a position to put an Ethernet cable in the base of your Mu-so, the problem I describe has happened with a wired connection as well as wi-fi.

Rob