Nserve app constantly crashes?

Yes.

Which iPhone model are you using and which iOS?

Adam

Adam Zielinski posted:

Yes.

Which iPhone model are you using and which iOS?

Adam

Hi Adam, it's an iPhone 6 with IOS 10.2.1

App version 2.12 and UnitiServe on 1.7b?

I run several iPads at home and the one that crashes from time to time (in the manner you've described)is the 1st generation one. The latest ones are stable....

Why are you creating a playlist every time you rip a cd? Why not just play it via the Naim app? 

I think I know what may be happening. 

Playlist can only really be created once the data has been fully processed by the UnitiServe.  By the looks of it your UnitServe may be creating an MP3 version of the rip as well. So it will 'refuse' to do pretty much anything else at the same time. And it will crash the nServe app as a result  

Ripping to WAV / FLAC takes up to 10 min and another 5-10 min for an MP3 afterwards. 

And as HH wrote: why create a playlist from a freshly ripped album?

Adam Zielinski posted:

I think I know what may be happening. 

Playlist can only really be created once the data has been fully processed by the UnitiServe.  By the looks of it your UnitServe may be creating an MP3 version of the rip as well. So it will 'refuse' to do pretty much anything else at the same time. And it will crash the nServe app as a result  

Ripping to WAV / FLAC takes up to 10 min and another 5-10 min for an MP3 afterwards. 

And as HH wrote: why create a playlist from a freshly ripped album?

The reason I create Playlists this way is because I like to scroll down through a list of Artist and album alongside, and where it's a compilation I will title it via the record label or whatever.  It's just how I like to see it on a list.  Otherwise I have to scroll through a list of albums and if I can't remember the name of the album i'd have to go through the artist list instead.  I appreciate it's not everyone's cup of ta as my wife says the same thing but it's just how I like to do it.

I don't think it's that, because i've ripped some CD's and left it few hours until trying to create the playlist and it still crashes.  I think it's an issue with the app but not sure what.  I'll check which version of software I have on the US and report back.  Cheers guys.

I put compilations into playlists for the same reason.

By the way how do you update Naim apps in practice? Do you just try to download the app "again" from the apple site? With other apps, my iPhone has always proposed me to make and download updates when available. It hasn't been the case for n-stream.

Chag -

There is no invite or auto upgrade with iOS for Naim app, but there is with Android.     I install iOS over the previous version but have frequently deleted,  force restarted the iPad & reinstalled.   I'm led to believe this clears out junk,  plus it runs through the Find Room screens.

Thanks Mike. Another not so user friendly feature of the app. I am still not over the fact that System Automation doesn't allow me to go up and down my preset FM stations of my NAT05 via n-Stream.  

Chag -

Mike-B posted:

There is no invite or auto upgrade with iOS for Naim app, but there is with Android.     I install iOS over the previous version but have frequently deleted,  force restarted the iPad & reinstalled.   I'm led to believe this clears out junk,  plus it runs through the Find Room screens.

This is not quite right. If you are running a normal release version of the Naim app, then when an update is released, you will find it in your list of updates in the App Store or it will auto-install, depending on your settings for updates. It's just like all other IOS apps in this respect.

The situation is different if you are running a beta. In that case the App Store doesn't offer you a release update because, presumably, you are supposed to know what is available and anyway the App Store thinks, correctly, that you don't have the release app installed currently. You never get offered updates for apps you have deleted.  But  you can always just download the app again and install over the beta and then it will pick up the update. This is the same as all other IOS app betas.

Installing over a beta, rather than deleting the beta and downloading afresh, may not be the best thing to do for the reasons Mike suggests.

best

David

I'm obliged david,  been beta'ing around for too long.   Also not helping is I've dumbed down my iPad incl auto updates in an attempt to fix the freeze screens I'm getting.   It hasn't worked BTW.  

Ok, it's still doing this crash malarky whenever I create  new playlist.  Really unsure why...

I've checked the version of the software on the US and it's 2.12(11514).

Also further to the above, how do I go about plugging in a Hard Drive to create a back up of all the music on the US?  Is it a simple case that if the US loses all music, you can simply reload it all from the HD? I am thinking it's a good idea to do this just in case, as it's taken ages to get through my CD (still a WIP!)

Thanks guys

No wonder it's crashing - the highest version of the UnitiServe software is 1.7b

The most efficient way to run a backup would be to set up a NAS.
You cannot really plug a hard drive into the back of the UnitiServe. The USB ports are primiarliy designed for memory sticks.

Large storage devices need to be connected via your LAN. You will need to enable it as a back up destination via the Windows / Apple application though.

Chag... posted:

By the way how do you update Naim apps in practice? Do you just try to download the app "again" from the apple site? With other apps, my iPhone has always proposed me to make and download updates when available. It hasn't been the case for n-stream.

Chag -

Has there even been an update in a long while? If there was it would have been in the App Store and you'd see a prompt to update.  

This hasn't been the case for you because there has been no update, I'm rather certain.

Lewis posted:

Ok, it's still doing this crash malarky whenever I create  new playlist.  Really unsure why...

I've checked the version of the software on the US and it's 2.12(11514).

 

Also further to the above, how do I go about plugging in a Hard Drive to create a back up of all the music on the US?  Is it a simple case that if the US loses all music, you can simply reload it all from the HD? I am thinking it's a good idea to do this just in case, as it's taken ages to get through my CD (still a WIP!)

Thanks guys

2.12 (11514) is the latest version of the app. The clue is that it says "app version" when you look in n-serve. Below that in Settings -About is server version and that should say 1.7b

I don't know it's crashing either, but you could email Naim support for them to give you ideas of what to look for.

best

David

Bart posted:

Chag... posted:

By the way how do you update Naim apps in practice? Do you just try to download the app "again" from the apple site? With other apps, my iPhone has always proposed me to make and download updates when available. It hasn't been the case for n-stream.

Chag -

Has there even been an update in a long while? If there was it would have been in the App Store and you'd see a prompt to update.  

This hasn't been the case for you because there has been no update, I'm rather certain.

As Bart says, you have the latest version of the n-serve app. So there won't be any updates to download.

Also n-stream and n-serve are different. N-stream is now called Naim and it is at version 5.5.5 But you do need n-serve to control the Unitiserve from an IOS device unless you just want to pull serves into a Naim streamer using upnp in which case you can do that by controlling the streamer with the Naim app.

best

David

Ok thanks gents.  I've checked the US software and it is indeed 1.7b as mentioned above.

I use a UnitiQute 2 to control the US, and the US is connected to a LAN.  The app I use to arrange the music on the US is the N-serve app.

I will email Naim, although I hoped someone may see it on here already!  I can only assume the issue is with the app rather the US as that seems to work perfectly.

Lewis posted:

Ok thanks gents.  I've checked the US software and it is indeed 1.7b as mentioned above.

I use a UnitiQute 2 to control the US, and the US is connected to a LAN.  The app I use to arrange the music on the US is the N-serve app.

I will email Naim, although I hoped someone may see it on here already!  I can only assume the issue is with the app rather the US as that seems to work perfectly.

No need to email NAIM - we can help you out.

I will venture a wild guess  that the problem is not with the app or the UnitiSereve but with your network configuration. if it was indeed an app problem we would have spotted it a long time ago during the Beta-testing.

Can you please describe how your network is configured? Whether you use a switch, how many network attached devices there are? Which component handles your IP address assignment etc, etc. The more information we have the better in this case.

Adam

I have seen the problem with the app crashing the first time you add songs to a new playlist, but I did not check that it happens always, so this may be a bug that non of us catched in beta.

I have just tried to add one of my naim sampler albums to a new playlist called 1, and of course this worked as expected no crash, nstead a new playlist with all 9 tracks was created.

Claus

Lewis posted:

Ok thanks gents.  I've checked the US software and it is indeed 1.7b as mentioned above.

I use a UnitiQute 2 to control the US, and the US is connected to a LAN.  The app I use to arrange the music on the US is the N-serve app.

I will email Naim, although I hoped someone may see it on here already!  I can only assume the issue is with the app rather the US as that seems to work perfectly.

Do you use a PC or Mac at home? You may find it more satisfying to control the UServe functions with the Desktop Client for PC or n-Serve for OS X, vs n-Serve on iOS.

Lewis posted:

Ok thanks gents.  I've checked the US software and it is indeed 1.7b as mentioned above.

I use a UnitiQute 2 to control the US, and the US is connected to a LAN.  The app I use to arrange the music on the US is the N-serve app.

I will email Naim, although I hoped someone may see it on here already!  I can only assume the issue is with the app rather the US as that seems to work perfectly.

I'm not sure I understand why you are using n-serve, except for ripping and metadata editing. Presumably you have the US connected to a digital input on the UQ2?

If you have a UQ 2 which is connected to the LAN and so is the US connected to the LAN then you can use upnp and control that with the Naim app for IOS rather than n-serve. You select the UQ2 in the app, then select the upnp input and navigate to your music that way.

The app is free so you could give this a try.

I see another member suggested using n-serve for Mac or the Windows Desk Top Controller on a PC instead of n-serve for IOS. Each to their own. Personally I think this would be like taking a step back in time and I wouldn't go there except as a last resort.

best

David

David Hendon posted:

Lewis posted:

Ok thanks gents.  I've checked the US software and it is indeed 1.7b as mentioned above.

I use a UnitiQute 2 to control the US, and the US is connected to a LAN.  The app I use to arrange the music on the US is the N-serve app.

I will email Naim, although I hoped someone may see it on here already!  I can only assume the issue is with the app rather the US as that seems to work perfectly.

I'm not sure I understand why you are using n-serve, except for ripping and metadata editing. Presumably you have the US connected to a digital input on the UQ2?

If you have a UQ 2 which is connected to the LAN and so is the US connected to the LAN then you can use upnp and control that with the Naim app for IOS rather than n-serve. You select the UQ2 in the app, then select the upnp input and navigate to your music that way.

The app is free so you could give this a try.

I see another member suggested using n-serve for Mac or the Windows Desk Top Controller on a PC instead of n-serve for IOS. Each to their own. Personally I think this would be like taking a step back in time and I wouldn't go there except as a last resort.

best

David

When I owned a uServe, I found the OS X app n-Serve much preferable to the iOS app.  I don't see where the history of the world has anything to do with it; it's just about what works.  There are a number of features that the iOS app doesn't address that the OS X app does.  If he can do what he wants to do from the laptop, where he can't from his phone (obviously), well that's my recommendation.

(He's already using the Naim app to control playback. It's just for editing the music in the Store that he needs something more.  One cannot control playback to a Qute with n-Serve.)

Bart posted:

David Hendon posted:

Lewis posted:

Ok thanks gents.  I've checked the US software and it is indeed 1.7b as mentioned above.

I use a UnitiQute 2 to control the US, and the US is connected to a LAN.  The app I use to arrange the music on the US is the N-serve app.

I will email Naim, although I hoped someone may see it on here already!  I can only assume the issue is with the app rather the US as that seems to work perfectly.

I'm not sure I understand why you are using n-serve, except for ripping and metadata editing. Presumably you have the US connected to a digital input on the UQ2?

If you have a UQ 2 which is connected to the LAN and so is the US connected to the LAN then you can use upnp and control that with the Naim app for IOS rather than n-serve. You select the UQ2 in the app, then select the upnp input and navigate to your music that way.

The app is free so you could give this a try.

I see another member suggested using n-serve for Mac or the Windows Desk Top Controller on a PC instead of n-serve for IOS. Each to their own. Personally I think this would be like taking a step back in time and I wouldn't go there except as a last resort.

best

David

When I owned a uServe, I found the OS X app n-Serve much preferable to the iOS app.  I don't see where the history of the world has anything to do with it; it's just about what works.  There are a number of features that the iOS app doesn't address that the OS X app does.  If he can do what he wants to do from the laptop, where he can't from his phone (obviously), well that's my recommendation.

(He's already using the Naim app to control playback. It's just for editing the music in the Store that he needs something more.  One cannot control playback to a Qute with n-Serve.)

You can control playback with n-serve if  the digital output of the US is connected to be a digital input on the UQ2. (It is then a HDD player rather than a upnp server.

best

David

Ok, just to summarise how I have it set up, as there appears to be some misunderstanding afoot:

The US is connected to my router upstairs, and the UQ2 is downstairs on my Fraim.  I use WiFi to connect from the UQ2 to the router/US upstairs.  I already use the Naim app to control the UQ2, but you cannot create and delete playlists etc. without using the n-serve app.  Not sure if there is some confusion, but that's the only I have found to work it.  

I can't connect the UQ2 to the router as I have no decent telephone sockets downstairs, and it's too much of a nightmare to run Cat 5 from upstairs to downstairs.  Everything works perfectly otherwise, it's just that the n-serve app crashes every single time I create a playlist from one of the CD's I've recently ripped (even allowing some time to pass from end of rip to creation of playlist).

Hopefully this will make things a little clearer.  Thanks gents.