Uniti2 keeps loosing connection and naim app keeps restarting

Dinarius posted:

Adam Zielinski posted:

Dinarius posted:

Interesting replies.

Does the Airport Extreme require you to be a member of the Apple family? (I'm strictly PC - except for my iPhone)

Thanks.

D.

Not at all. Airport routers will handle all wi-fi connected devices.

Hhhhmmm...now I'm very interested.

So, the setup requires what? Simply connecting to my existing Virgin (cough!) modem/router.

I've been running my network like this for a few years now, and I'd recommend Adam's suggestion. There are, of course, non-Apple devices that will do this too, but weather you are a Mac or PC user doesn't matter. All I do is to disable the WiFi on the ISP supplied router, but leave all other settings unchanged, so it still acts as DHCP server, and is still supported by your ISP. Then attach an Airport Extreme to it with an Ethernet cable. I also disable the WiFi on my Naim streamer, and attach the smaller Airport Express to it, as this has an infinitely better WiFi performance than the built-in WiFi module inside the black box.

I ran my network like this for some time, and it would just about stream 24/192 over WiFi. I have since pulled my finger out and installed a fully wired network, but the Apple Airport devices remain in place as a part of that.

As an added bonus, the Airport Express connected to the streamer gives it Airplay functionality too.

Red Rooster posted:

Hungryhalibut posted:

We have a Virgin Media Superhub, which is anything but. We use it as a modem with a router. We initially had a well reviewed Asus, which was pretty useless and now have an AirPort Extreme, which has been really super. As Adam says, very easy to set up, which is ideal when you are a bit dim, like me. 

Thanks. An airport extreme will be my next port of call as we have a few Apple products.

 

RR

Apple discontinued production and sale of all routers late last year.

Dinarius posted:

Adam Zielinski posted:

Dinarius posted:

Interesting replies.

Does the Airport Extreme require you to be a member of the Apple family? (I'm strictly PC - except for my iPhone)

Thanks.

D.

Not at all. Airport routers will handle all wi-fi connected devices.

Hhhhmmm...now I'm very interested.

So, the setup requires what? Simply connecting to my existing Virgin (cough!) modem/router?

Thanks.

D.

More or less. Just read the simple instructions that come in the box and follow them step by step. 

Richard Morris posted:

Red Rooster posted:

Hungryhalibut posted:

We have a Virgin Media Superhub, which is anything but. We use it as a modem with a router. We initially had a well reviewed Asus, which was pretty useless and now have an AirPort Extreme, which has been really super. As Adam says, very easy to set up, which is ideal when you are a bit dim, like me. 

Thanks. An airport extreme will be my next port of call as we have a few Apple products.

 

RR

Apple discontinued production and sale of all routers late last year.

Really? They still appear on the Apple website and are available for purchase. 

Adam Zielinski posted:

Richard Morris posted:

Red Rooster posted:

Hungryhalibut posted:

We have a Virgin Media Superhub, which is anything but. We use it as a modem with a router. We initially had a well reviewed Asus, which was pretty useless and now have an AirPort Extreme, which has been really super. As Adam says, very easy to set up, which is ideal when you are a bit dim, like me. 

Thanks. An airport extreme will be my next port of call as we have a few Apple products.

 

RR

Apple discontinued production and sale of all routers late last year.

Really? They still appear on the Apple website and are available for purchase. 

Better grab one while you can.

Adam Zielinski posted:

Dinarius posted:

Interesting replies.

Does the Airport Extreme require you to be a member of the Apple family? (I'm strictly PC - except for my iPhone)

Thanks.

D.

Not at all. Airport routers will handle all wi-fi connected devices.

Hi Guys,

Actually it does require you to be partially (at least) assimilated into the Apple cult as the setup for either an AirPort or AirPort Extreme *HAS* to be done using an iOS or OSX app - Apple stopped supporting Windows for the AirPort setup application some years ago.

Any decent router should be able to give you a reliable service but obviously WiFi is (as has been said a number of times already) very much susceptible to external factors - we've been using Linksys EA6300 and EA7500 routers here ourselves when we've been doing events and shows and they've proven bombproof for our uses. The EA7500 under my desk that I use for my private test network has been running without issue or reboot for over a year (except for one time recently where I plugged in a 'poorly' USB 3.0 hard disc into the routers USB port and it locked up the router).

Cheers

Phil

I decided to give my TP-Link powerline adapters another go at the weekend.

Despite the connection apparently being consistent - solid green light on both adapters all the time - the number of dropouts exceeds that of our iffy WiFi connection, although the dropouts via powerline are of shorter duration, I would say.

Will update the Firmware this week and try again with the powerline option. If I'm not happy, I'll bit the bullet and buy either a Linksys or an Airport (I can set it up via my iPhone using an App, I've discovered).

Thanks.

D.

Hi

I wanted to use a streaming product but since the issues over the Core have given that up. I did however have similar network issues and resolved them. Here are my tips.

1. It's a lot easier to put in a longer modem cable to get the ISP hub where you want it rather than where the master phone socket is. I bought cat5e style modem cable (two twisted pairs) of 5m length to put the hub where I listen to music. You can use longer up to 15m and it will slightly reduce the internet speed. This cable is far better than internal house wiring. Modem cable has a much smaller bending radius than network cable, and can be hidden and even poked through holes in walls.

2. As per instructions with Uniti Core, the Uniti whatever and NAS should be plugged into the hub. Remember to set the Workgroup to what your PC network Workgroup is to ensure the Uniti box can find your uPnP/NAS device. The Core defaulted to NAIM and didn't find my shares until I changed it. I set up a static IP address for my Uniti and NAS boxes.

3. If your router has dual band then rename the 5Gbits wifi by adding 5 for example to the end of the name. That solves most of the connection issues with the App which if the wifi is poor keeps switching to the other network. My BT hubs wifi integrates all wifi and wired devices so network discovery works correctly. Position the hub to give you the coverage you need for your streamers.  Obviously you need to enter the key for the new network as well.

It cost me less than £5 for the modem cable. Everything works much better. As my place is big I also use a wifi bridge connecting to the 2.4Gbits network. I would be careful about having a streamer connected through a bridged network unless it was hard wired off the bridge device.

Phil

Phil Harris posted:

Adam Zielinski posted:

Dinarius posted:

Interesting replies.

Does the Airport Extreme require you to be a member of the Apple family? (I'm strictly PC - except for my iPhone)

Thanks.

D.

Not at all. Airport routers will handle all wi-fi connected devices.

Hi Guys,

Actually it does require you to be partially (at least) assimilated into the Apple cult as the setup for either an AirPort or AirPort Extreme *HAS* to be done using an iOS or OSX app - Apple stopped supporting Windows for the AirPort setup application some years ago.

Any decent router should be able to give you a reliable service but obviously WiFi is (as has been said a number of times already) very much susceptible to external factors - we've been using Linksys EA6300 and EA7500 routers here ourselves when we've been doing events and shows and they've proven bombproof for our uses. The EA7500 under my desk that I use for my private test network has been running without issue or reboot for over a year (except for one time recently where I plugged in a 'poorly' USB 3.0 hard disc into the routers USB port and it locked up the router).

Cheers

Phil

Hi Phil,

Thanks for that. My Mu-So is currently "running" wirelessly in the kitchen again to trial. It still buffers intermittently on Radio2 320kbs and 135kbs. Tidal plays fine.  I have the devolo wireless right next to it. I did try the devolo  across the kitchen from the Mu-So, 8 feet line of sight and it didn't like to one bit (excuse the pun).

Netgear router is fine, Draytec modem/router has the wi-fi disabled. Panasonic cordless Phone hub is in a bedroom and internet signal if fine at 5Mbs. 

Can only think Naim internet radio software and BBC Radio  don't like each other too much. lol 

Happy Easter

Regards

RR

Red Rooster posted:

Phil Harris posted:

Adam Zielinski posted:

Dinarius posted:

Interesting replies.

Does the Airport Extreme require you to be a member of the Apple family? (I'm strictly PC - except for my iPhone)

Thanks.

D.

Not at all. Airport routers will handle all wi-fi connected devices.

Hi Guys,

Actually it does require you to be partially (at least) assimilated into the Apple cult as the setup for either an AirPort or AirPort Extreme *HAS* to be done using an iOS or OSX app - Apple stopped supporting Windows for the AirPort setup application some years ago.

Any decent router should be able to give you a reliable service but obviously WiFi is (as has been said a number of times already) very much susceptible to external factors - we've been using Linksys EA6300 and EA7500 routers here ourselves when we've been doing events and shows and they've proven bombproof for our uses. The EA7500 under my desk that I use for my private test network has been running without issue or reboot for over a year (except for one time recently where I plugged in a 'poorly' USB 3.0 hard disc into the routers USB port and it locked up the router).

Cheers

Phil

Hi Phil,

 

Thanks for that. My Mu-So is currently "running" wirelessly in the kitchen again to trial. It still buffers intermittently on Radio2 320kbs and 135kbs. Tidal plays fine.  I have the devolo wireless right next to it. I did try the devolo  across the kitchen from the Mu-So, 8 feet line of sight and it didn't like to one bit (excuse the pun).

Netgear router is fine, Draytec modem/router has the wi-fi disabled. Panasonic cordless Phone hub is in a bedroom and internet signal if fine at 5Mbs. 

Can only think Naim internet radio software and BBC Radio  don't like each other too much. lol 

Happy Easter

 

Regards

 

RR

 

 

 

For anyone with a complex network I would suggest getting a simple setup working efficiently. With a relatively slow internet and ping time (long ping times like 35ms driven by the distance from the exchange), I'd expect the property to be quite a long way from the exchange. I get 3ms and am about half a km with 24Mb/s on non fibre broadband. Check the speed with the hub plugged into the master socket with a modem cable you are sure is working correctly - don't connect anything other than a speedchecker device. My internet is very stable, but with poor connection to the master socket it can be a nightmare, and you might need to ring your ISP to reset the speed to max if you are not getting 20Mb/s within about 1 miles of the exchange.

Put the hub in the room you use for music and buy a longer cat5e modem cable if needs be. My bet is your Naim stuff will work a treat with a simple network.

I agree that Naim streamers are very fussy about network structure. Work towards a home network for the Naim part of the system that is simple as I suggested in my post above of a few hours ago.

All the hassle spoils the enjoyment of the music. I had an extended demo with a Uniti Serve and then a Core. I sent both back. The US worked quite well but it seemed senseless at the time to buy an obsolete product. The sad thing was the the Core messed up the metadata.

Filipe posted:

Red Rooster posted:

Phil Harris posted:

Adam Zielinski posted:

Dinarius posted:

Interesting replies.

Does the Airport Extreme require you to be a member of the Apple family? (I'm strictly PC - except for my iPhone)

Thanks.

D.

Not at all. Airport routers will handle all wi-fi connected devices.

Hi Guys,

Actually it does require you to be partially (at least) assimilated into the Apple cult as the setup for either an AirPort or AirPort Extreme *HAS* to be done using an iOS or OSX app - Apple stopped supporting Windows for the AirPort setup application some years ago.

Any decent router should be able to give you a reliable service but obviously WiFi is (as has been said a number of times already) very much susceptible to external factors - we've been using Linksys EA6300 and EA7500 routers here ourselves when we've been doing events and shows and they've proven bombproof for our uses. The EA7500 under my desk that I use for my private test network has been running without issue or reboot for over a year (except for one time recently where I plugged in a 'poorly' USB 3.0 hard disc into the routers USB port and it locked up the router).

Cheers

Phil

Hi Phil,

 

Thanks for that. My Mu-So is currently "running" wirelessly in the kitchen again to trial. It still buffers intermittently on Radio2 320kbs and 135kbs. Tidal plays fine.  I have the devolo wireless right next to it. I did try the devolo  across the kitchen from the Mu-So, 8 feet line of sight and it didn't like to one bit (excuse the pun).

Netgear router is fine, Draytec modem/router has the wi-fi disabled. Panasonic cordless Phone hub is in a bedroom and internet signal if fine at 5Mbs. 

Can only think Naim internet radio software and BBC Radio  don't like each other too much. lol 

Happy Easter

 

Regards

 

RR

 

 

 

For anyone with a complex network I would suggest getting a simple setup working efficiently. With a relatively slow internet and ping time (long ping times like 35ms driven by the distance from the exchange), I'd expect the property to be quite a long way from the exchange. I get 3ms and am about half a km with 24Mb/s on non fibre broadband. Check the speed with the hub plugged into the master socket with a modem cable you are sure is working correctly - don't connect anything other than a speedchecker device. My internet is very stable, but with poor connection to the master socket it can be a nightmare, and you might need to ring your ISP to reset the speed to max if you are not getting 20Mb/s within about 1 miles of the exchange.

Put the hub in the room you use for music and buy a longer cat5e modem cable if needs be. My bet is your Naim stuff will work a treat with a simple network.

I agree that Naim streamers are very fussy about network structure. Work towards a home network for the Naim part of the system that is simple as I suggested in my post above of a few hours ago.

All the hassle spoils the enjoyment of the music. I had an extended demo with a Uniti Serve and then a Core. I sent both back. The US worked quite well but it seemed senseless at the time to buy an obsolete product. The sad thing was the the Core messed up the metadata.

Thanks for that. I think I have a pretty simple network  Draytec Modem/Router feeding Netgear N600 Gigabit router for music network wired/wireless. I get 5Mbs maximum internet speed. That  is all BT can provide at the local hub. I get ping rates of 35ms which I thought was fine. Are you suggesting this is too high? Bt open reach have been to the house, sorted the wiring an checked internet speed is maxed out. Router modem connection to BT line is good (checked by Open reach guy.

The reason for all my thread is trying to get the Mu-So to work wirelessly as a "Lifestyle" product should. I cannot put the hub in the room I use for my music and I cannot hard wire the Mu-So (as per my posts). I use devolos, get 250Mbs minimum over then and my Linn KDS streamer loves them. No issue in over 4 years - NAS file streaming, Tidal streaming, Internet radio.

As you say the word fussy comes to mind, although I have used others in the past few weeks.

Kind Regards

RR

RR

My experience is that Naim network devices don't like TP-Link powerline stuff. I'm sure the same is true of Devolo. Then there is the reputed downside on SQ. Quite agree they should fix it, but simpler for you to move on.

You say you are/were with BT. Hub4  and 5 have worked well for me. The wifi is better with the beaming technology. Hub placement is important. I even have concrete block internal walls to get through. I've got rid of all my Ethernet over powerlines now as described 9 hours ago. 

Your 5Mb/s implies you are 4 miles from the exchange approximately. If you are much closer your speed should be a lot higher.

[@mention:1566878603979021]

Ping = 35 ms is a little on a high side. Single digits (i.e. below 10 ms) are more of a pre-requisit for uninterupted streaming from the the outside world. That's at least what my IT guys were telling me when we investigated problematic LYNC / Skype for Business from my home office (My network had 7 ms so it was OK).

I'm certain forum members who are familiar with networks will correct me / advise you more.

Am still waiting for my R232(?) cable to arrive, so I haven't been able to update my Uniti's firmware.

Meanwhile, I'm still running its internet radio via TP-Link powerline adapters. Yes, they are better than the WA5 antenna, but only just.

In the meantime, I bought a Google Chromecast dongle for my TV in order to stream Netflix, amongst other things.

I now have my iPhone 6s Plus, my MacBook Pro and the ChromeCast, in addition to the Uniti, all running off my internet supply. (the two PC computers in my home office are directly connected to the Virgin modem/router and I don't consider them in this discussion since they run flawlessly)

The phone, MacBook and ChromeCast are all purely WiFi and they run like trains. The Uniti is the only one of the four running via cable, having given up on WiFi, even with the WA5 antenna.

You have to wonder about the Uniti's internet reception capabilities; wired or wireless.

Yes, it's a seven year old piece of kit, and technology has moved on.

However, there are Firmware upgrades (and my eventual upgrade may change my view on this).

But, my Euro39.00 ChromeCast dongle, streaming full HD video, leaves my very expensive Uniti for dead. It delivers flawlessly, despite being about the same distance from my third-rate Virgin router.

Simply saying that Naim devices don't like something or another about internet or streaming just isn't good enough, in my view.

D.

Dinarius posted:

But, my Euro39.00 ChromeCast dongle, streaming full HD video, leaves my very expensive Uniti for dead. It delivers flawlessly, despite being about the same distance from my third-rate Virgin router.

Simply saying that Naim devices don't like something or another about internet or streaming just isn't good enough, in my view.

D.

+ your ChromeCast dongle will improve when you connect it to the ethernet + power adapter for it using ethernet obviously. It will be more snappy and your network will stay faster for other devices since the being-streamed video takes a solid piece of capacity of the wireless.

Thanks for the reply.

Yes, I am aware of that and will probably connect the ChromeCast via cable eventually.

I was just making the point that a dirt cheap piece of kit is streaming video, not just sound, flawlessly via WiFi.

Thanks again.

D.

Sure, I understand. It makes me waiting to buy a Naim Streamer. I'm currently happy owner of a ChromeCast Audio, ChromeCast (Video), and a Raspberry Pi to do the streaming. All neat solutions and never drop-outs.

Looking forward to the new Uniti series because they have serious changes on this matter. Once this applied to the Classic series I probably buy my first new Naim device.

Dinarius posted:

Am still waiting for my R232(?) cable to arrive, so I haven't been able to update my Uniti's firmware.

Meanwhile, I'm still running its internet radio via TP-Link powerline adapters. Yes, they are better than the WA5 antenna, but only just.

In the meantime, I bought a Google Chromecast dongle for my TV in order to stream Netflix, amongst other things.

I now have my iPhone 6s Plus, my MacBook Pro and the ChromeCast, in addition to the Uniti, all running off my internet supply. (the two PC computers in my home office are directly connected to the Virgin modem/router and I don't consider them in this discussion since they run flawlessly)

The phone, MacBook and ChromeCast are all purely WiFi and they run like trains. The Uniti is the only one of the four running via cable, having given up on WiFi, even with the WA5 antenna.

You have to wonder about the Uniti's internet reception capabilities; wired or wireless.

Yes, it's a seven year old piece of kit, and technology has moved on.

However, there are Firmware upgrades (and my eventual upgrade may change my view on this).

But, my Euro39.00 ChromeCast dongle, streaming full HD video, leaves my very expensive Uniti for dead. It delivers flawlessly, despite being about the same distance from my third-rate Virgin router.

Simply saying that Naim devices don't like something or another about internet or streaming just isn't good enough, in my view.

D.

Hi mate,

I share your pain, still, unfortunately. Roberts make great lifestyle streaming radios that seem totally unaffected by either the colour of the router/modem or a feng shui approach to networks and wi-fi.

Any kit thats actually on, rather than switched off is better in my eyes too.

Kind Regards

RR