new approach to hifi and a reality check

Posted by: AussieSteve on 20 April 2017

Hi All, after taking several months of education on electronics and hifi in general I believe I have found a new reality and a better understanding about audio. I re-read my posts of old and I realized I had NO clue, and on too many occasions come across as a fool, and rude. I hadn't intended too, my lack of experience in the digital online world took time to understand how to communicate correctly online. There is a flow and etiquette which is new to me, I can talk with people in a group no problems, but typing it and trying to convey my real meaning with the correct vibe here has been new. A few times I failed, insulting people in the process, I do apologize to those people. When I first bought Naim it was my first foray into higher quality gear, and I had no idea what a DIN was, all I knew was the red and the black cables. I had an old Denon system with a few varieties of JBL's which did the job for years. My Naim kit is great, and it has taken me on a journey into areas I had no idea about and thought I never would. Wow, learning as much as I can about electrical circuits, electronics and acoustics has been hard, frustrating and bloody frustrating,,, but it has been worth it once the smoke started to clear. So as of now I reckon, buying emotionally is dangerous and potentially costly. Putting very large speakers into small rooms is very, very difficult to get right. It is a waste to upgrade and spend $10K on cables BEFORE getting a quality DAC. The cables will last and still work but it's like putting Pirelli tyres and Ferrari suspension on a Toyota Corolla. Wait until the system is of a high enough quality with transparency and clarity before you do it. With Naim, the power supplies make a huge difference, if the PS suits the system and the room. Some power supplies can bring the music too far into the room I have found, so it's a try and see first approach.  Upgraded power cables are most important, as an electrical engineer told me, "Ä great power supply is the foundation to a great system." This definitely includes a dedicated mains supply to the hifi.  Acoustic treatment is very important IF it suits the room and decor, the family must like it all,  if it's not a dedicated hifi room. That said.  the physics of sound have never changed and I have learned that by playing around the acoustics the sound at the listening chair is influenced  enormously. It can and will bring HUGE improvements across all frequencies, most noticebly the bass. You will hear notes which you didn't realize were their!  DO NOT ATTEMPT ANY SERIOUS WORK MAKING PANELS, RESONATORS OR DIFFUSERS!!!!!!!!!! The cost and time is ENORMOUS, save up and buy professionally made products. They are better, thinner and made for just that job. If you want to make a few absorbers for the higher frequencies that's fine BUT, if you tackle mids and lows, especially lows you will potentially lose your mind!! I wanted to keep it all slim which really required professional stuff but I toiled and it took me a couple of hundred hours to design and make (effective) stuff. It has ended up costing more than if I took a few thousand down to an acoustics supplier and bought off the shelf. You may find otherwise, I salute you, you're better than I am.  Lastly, take time to research and test before you buy. Understand what you want to achieve BEFORE putting down your hard earned. I first bought a CD5XS, 172XS and 200, but soon after heard a 282 and decided to buy one. I ended up paying $4200 for the 172 which I sold still near new for $2500!!!  I learned the hard way AGAIN. Again, think about what your goal is, wait and save a little longer if need be. I did have a great dealer who explained this to me at the start, but I was on a rush and wanted to rid myself of money which took several years to accumulate. I haven't lost on anything else (yet) so now I take my time and research, research. I know Naim love those of us who keep changing and upgrading, but learning about each products abilities will make the experience much more rewarding. I hope I have offered honesty, and been polite whilst doing it. These opinions are mine, so I obviously accept if your view is different. Lastly, are Naim going to release new digital stuff this year, ie NDS, NDX ect and the DAC's? That is very interesting to me. All the very best to everyone, Take Care, Steve

Posted on: 21 April 2017 by Ardbeg10y

A thing to highlight (you did this yourselve as well): when you did go the dealer route all the way, you did not learn that much. In my humble opinion, 'loosing' - say GBP 2000 - on some Naim components is pretty cheap to get a self-experienced course in hifi.

One thing you mentioned is very true: know your goals. Personally, I'm building a system now which has an over-emphasized poweramp / speaker section - a thing the dealer would never recommend. I'm doing so because I dont trust the current lineup of streamers of Naim. Way too much connection problems. I also see that they are moving in the right direction given the support for the various protocols in the new Uniti range. Once an updated streamer / preamp if the N272 is there, I get it and put it in front of my poweramps / speaker section and it will shine.

For now, I think that the most cost effective way of having a good source (and therefore avoid problems later in the source to loudspeakers chain) is to get a nDac, hook it with a din cable to the preamp / integrated amp and feed it with an USB stick.

Posted on: 21 April 2017 by TOBYJUG

Yes. Great words,  also keep an open mind and be prepared to unlearn things that have been learnt. Sometimes things can be turned around on their head.

Naim make complete systems, from source to speakers with everything in between. So if your going to put together a complete Naim system then It helps to understand all what's going on and why. Of course other brands make complete systems as well, which have different design ideas and priorities on what makes great music.

The olde advice of " Trust your own ears " is a convoluted one, as it needs some experience to really mean anything.

Posted on: 21 April 2017 by Allante93

Thanks AUSSIESTEVE, I applaud you for posting this thread.

One thing to keep in mind, humans are very interesting creatures, first off, we love to be right. I'm no Psychologist, but perhaps, the being right syndrome satisfies the need of acceptance. To your point, there is a proper flow, and etiquette to any conversation. 

I have a passion for Naim gear, and believe threads like this, only adds to the Naim Forum! 

Allante93!

Posted on: 21 April 2017 by Massimo Bertola

Steve,

thanks for your useful and interesting post. In a way, it may clash with the most die-hard habits and taste of some members, who seem to actually love experimenting, buying by ear and spending their own and others' money with nonchalance. But on the other hand, it comes from having learned something objective on electronics, so I am sure many will, more or less consciously, treasure some of what you recommend in a corner of their mind.

I also believe in acoustic treatment of the room, although my sad conclusion, after more than 40 years of toying around with HiFi, is that the single most important link in the chain is completely out of our control – the recording. The news that power supplies are of chief importance is not new, and I believe in that too: in fact, I am now using a bare CDX2 and Supernait and must resist daily the temptation of adding just a little *cap somewhere to power the preamp of the SN.

As far as Naim is concerned, I never could benefit from the services of a great dealer, because I have one and I know about the brand much more than he does, to the point that in spite that two guys are working for him, it happens that he calls me to be explained how to assemble a Naim system or to connect a complex PSU. But he does good discounts to me, so in a way we're even. Yes, you lose money. Yes, you must have a goal. But in NaimWorld having a goal can be very easy or close to impossible, depending on your capacity to understand how it works and apply some reasoning. But you must remember that whatever your choice, NaimWorld is so designed that you'll regret something, somehow, sooner or later.

I'll explain myself better. NaimWorld is build around a very simple and clever concept (we're not discussing sound and build quality here, they're supposed to be taken for granted): that you won't be happy. Your goal can be a low box count: this won't exclude an occasional pang of awareness that more boxes would be better. Your goal could be to decide a budget and draw a line, but you'll be assaulted by the posts of people who have 'taken the plunge' and ordered a crazily costly preamp and are now happy as a bunny. Your goal will never just be to listen to music and enjoy it, because it can't be: because Naim is led by much more smart people than any of us, and they know how to create, and renovate, our needs.

But you are right on a number of points, and I thank you for sharing those with us; for sure, most of us have bought cars without learning first about advanced mechanics and, even more, I believe that all of us have got married without learning anything about women; but I agree that knowledge is of help.

Just one suggestion – it took me years to understand it and Naim themselves provided an automatic function for this – divide your writings into paragraphs, please...

Best

Max

Posted on: 21 April 2017 by Phil Harris
Max_B posted:

<< SNIP >>

But you must remember that whatever your choice, NaimWorld is so designed that you'll regret something, somehow, sooner or later.

I'll explain myself better. NaimWorld is build around a very simple and clever concept (we're not discussing sound and build quality here, they're supposed to be taken for granted): that you won't be happy. Your goal can be a low box count: this won't exclude an occasional pang of awareness that more boxes would be better. Your goal could be to decide a budget and draw a line, but you'll be assaulted by the posts of people who have 'taken the plunge' and ordered a crazily costly preamp and are now happy as a bunny. Your goal will never just be to listen to music and enjoy it, because it can't be: because Naim is led by much more smart people than any of us, and they know how to create, and renovate, our needs.

<< SNIP >>

I would hope that it's more that in "NaimWorld" (I like that term) we facilitate people to be happy at whatever level they decide that they are aiming at - the problem comes when other people try to tell you that you shouldn't be happy with what you have and that you still need to change something to enter audio nirvana...

Phil

Posted on: 21 April 2017 by Massimo Bertola

Hi Phil,

we never exchanged communication directly I think. I am one of those who have experimented everything in NaimWorld (I think that Christopher_M invented the term) just as far as funds and sensibility permitted. I have had more boxes than I can remember, many of those three or four times. I tested my love for Naim a number of times, going away and coming back. I presently have my 4th or 5th CDX2, my 3rd Supernait and my 2nd pair of Ovators.

What you say is true: Naim allows you to be happy at whatever level you decide you're aiming at; what I was saying is that Naim also has contrived a smart, parallel way to subtly making it difficult for you to stay happy at that level.

No argument will ever prove that I am irrationally, moodily critic about Naim; I am simply aware of how it works.

Yet, in ten years of membership I have got to know one person who has declared to own the same Naim system since 1999.

Best wishes,

Max 

Posted on: 21 April 2017 by Eoink

I went from 1993 to 2012 with 82 HICAP 2*135, added an ex-dem CD5X when my previous CD player (non-Naim) died, irreparably and then last year added streaming  (HDX, Muso Qbs, NDX), so I went just short of 20 years with an untouched Naim system.

I think this forum isn't necessarily representative, people who have untouched systems probably don't feel the need to discuss them as much as people who tweak and change.

Posted on: 21 April 2017 by Sloop John B
Max_B posted:

Hi Phil,

What you say is true: Naim allows you to be happy at whatever level you decide you're aiming at; what I was saying is that Naim also has contrived a smart, parallel way to subtly making it difficult for you to stay happy at that level.

No argument will ever prove that I am irrationally, moodily critic about Naim; I am simply aware of how it works.

Dear Max,

I think you give Naim too much credit, it's some of us, the end users, who contrive not to remain happy at a certain level.

There's plenty who move on to another brand because of this itch so I hardly think Naim try and engineer that.

And as Eoin said above the happy people in NaimWorld don't bother with us psychopaths!

 

.sjb

Posted on: 21 April 2017 by stuart.ashen

My Naim electronics have not changed since 2004 so it can be done. They are staying too, just started the process of getting them all serviced. Before 2004 is another story however...

Stu

Posted on: 21 April 2017 by DrMark

Some true sage wisdom in Max's post, if I may highlight and augment (italics):

1) NaimWorld is build around a very simple and clever concept...that you won't be happy . (True enough, more so for the hi-fi vs. the music aficionado, but the latter is in NO way immune to the concept, and will almost always succumb as well.)

2) ...you'll be assaulted by the posts of people who have 'taken the plunge' and ordered a crazily costly preamp and are now happy as a bunny. - of course this is logically impossible in light of the accurate observation made in #1, so perhaps the point should be augmented to be "are now as happy as a bunny, for a few weeks/months (years? - perish the thought!), until they see the next upgraded carrot." Happiness in NaimWorld has a shelf life that  at times may be shorter than that of the milk in your refrigerator.)

3) I believe that all of us have got married without learning anything about women - this of course is brilliance, and even coming from a man who has done far better than most it is true, because the unknowable cannot be known - better to try and solve the quantum mechanics of a very large molecule. Which makes NaimWorld seem simple by comparison, and yet the "problem" persists.

I am working hard to be satisfied where I am, and at present it is working, but there is no knowing what I might see/hear/feel that will beget the lie that "if I just do/add such and so, it will be the last stop". As Sloop John B correctly points out, there is a certain psychopathy to all this madness...hence our online asylum!

Posted on: 21 April 2017 by Bert Schurink

Great post. Thanks for sharing your views and experiences. One aspect we very often forget n any journey is that the best learnings come from own experiences. So we are all due to make some steps which we could have avoided....

Posted on: 21 April 2017 by Huge
DrMark posted:

 

...

3) I believe that all of us have got married without learning anything about women - this of course is brilliance, and even coming from a man who has done far better than most it is true, because the unknowable cannot be known - better to try and solve the quantum mechanics of a very large molecule. Which makes NaimWorld seem simple by comparison, and yet the "problem" persists.
...

I believe there are a few people on the forum who are likely to have got married (*) without learning anything about men (or at least without learning enough about men), so I think the above generalisation is flawed in the specific even if correct in the general principle.

* And some who never married at all.

Posted on: 21 April 2017 by nigelb

Aussiesteve, brave of you to come back and suggest where you may have taken a wrong turn. Personally I don't recall any of your posts being rude or insulting. Straight-talking yes, nothing wrong with that.

I do agree that communicating in person is very different to communicating online. We all have to learn a certain etiquette which sometimes I will admit I fall short on. I have also learned not to post on the forum late at night after one too many nightcaps. Yes it is late now but I have controlled the nightcaps this evening.

Others have developed on your suggestion that Naim might be preying on our dissatisfactions. I am not sure I subscribe to the notion that Naim's business model is to prey on our perpetual dissatisfaction with our gear by providing a seemingly endless upgrade path, if I understand the argument correctly. Yes, Naim are a business and have to satisfy their owners/shareholders as well as their customers. But ultimately they must have more satisfied customers than frustrated ones in order to survive. That, of course, is if you agree that perpetually frustrated customers will ultimately leave the brand.

I see the Naim strategy in a different light. Us old audiophiles (I realise that I am generalising) are a dying breed. Naim need to attract younger brand advocates into the fold or the brand will die when we die to put is bluntly. So they invent Muso and reinvent the Uniti range. We also see signs of box consolidation (with the 272 and Nova) although I accept that for reasons of SQ compromise this may have its limitations even though the market seems to be resisting the high box count approach. To keep the old faithful happy we see developments like DR and SuperLumina and I would imagine the launch of ever-improving streaming sources going forward.

The efforts to attract new customers and keep existing customers interested has resulted in an elongated product line and has introduced some tempting upgrade options. This could feel like the fine folk of Salisbury might be preying on our weaknesses by offering a list ways to spend ever-increasing sums of money with them. I see it rather differently. It is more about survival in a market where technological advances have changed the dynamics of that market beyond recognition. A market that has a huge new customer base (much of it untapped) and a market where the traditional sector (high end analogue based) is in fact shrinking. Even the lifeblood of this market is changing - how we access our music.

Although it might seem like we are being preyed upon, I can't agree. I will admit to bouts of upgraditis and I know I am not alone. But do you know what, listening to my system tonight I feel I have spent my 'pastime funds' rather wisely. I just need to let the head rule the heart and know where to stop.

Posted on: 21 April 2017 by DrMark
Huge posted:
DrMark posted:

 

...

3) I believe that all of us have got married without learning anything about women - this of course is brilliance, and even coming from a man who has done far better than most it is true, because the unknowable cannot be known - better to try and solve the quantum mechanics of a very large molecule. Which makes NaimWorld seem simple by comparison, and yet the "problem" persists.
...

I believe there are a few people on the forum who are likely to have got married (*) without learning anything about men (or at least without learning enough about men), so I think the above generalisation is flawed in the specific even if correct in the general principle.

* And some who never married at all.

In the words of a very good and dear friend of mine, a woman (and oh how I wish I had this recorded in the woman's voice in which it was spoken) who was once married to a man and divorced and realized she was a lesbian; "I never felt so sorry for men until I started dating women. Men are easy; you feed 'em, you f*** 'em, and you pat him on the head once in a while and tell him he's doing good. With women you never know what is going to work from one day to the next!"

The defense rests your honor...

And yet it's all part of "vive la difference"...

Posted on: 21 April 2017 by Emre

It is true that naim have a more upgrade gadgets for us to play and pat lots of money for them

It is not consumer cost effective but a very good revenue stream for them

But boy, 272 with 555ps vs bare is not a fancy car accessory sort of upgrade it is all different ball game

So there is also a consumer value as well, getting a better sound without chancing all your gear but ability to do it step by step

It is a game we all like to play and talk About! 

I am an addict 

Posted on: 22 April 2017 by Massimo Bertola
Emre posted:

But boy, 272 with 555ps vs bare is not a fancy car accessory sort of upgrade, it is all different ball game

Emre,

no doubt about it: I have heard the 555PS a number of times and it is a super PSU (costing like a super PSU); I am trying to imagine the same post in a car forum: you buy a very good car of which you're happy, then you add a caravan with a super engine inside, costing twice the whole car, that with a complicate transmission system takes over your car's engine and makes it go like a super car.

I don't know, the world of audio looks weird as soon as you take a rational perspective, and Naim (of which I am the most addict of all, I believe) is the sexiest and the weirdest of all.

Best if you decide to buy that CD555.

M

Posted on: 22 April 2017 by Huge

Dr Mark.........   Touché.

Posted on: 22 April 2017 by Huge

There is another view of the Naim upgrade path...

With most manufacturers, you buy a system and when you want to upgrade you have to swap a box out to put the replacement in.  You sell the old box at a considerable loss and you buy a new box.  (N.B. Also, other manufacturers components usually retain less second hand value as they won't provide any servicing arrangement or any other support for boxes more than a few years old).
Repeat as desired...

With Naim you can retain your initial investment in the product for much longer by adding power supplies to the source and preamp components.  If you choose the power supplies well, then when you do swap the preamp and/or source components themselves, you can retain the initial investment in the power supply!
Repeat as desired...

Clearly the Naim approach is actually more economic for the consumer - but that leads us to upgrade more often .  So even though overall we probably spend the same amount as we would with a different manufacturer, we get the benefit of more frequent more affordable upgrades and Naim gets the benefit of a more frequent repeat revenue stream than would otherwise be.  Everyone wins; and that's visible in the brand loyalty to Naim shown by people for whom brand loyalty is not usually the case.

Posted on: 22 April 2017 by Michael_B.

Totally agree HUGE - you see the same honest commitment in Naim servicing long-discontinued products and offering the DR upgrades at prices short-sighted dealers gripe about, just as they complained about the margins on Ovator speakers compared to certain competitors...

Posted on: 22 April 2017 by nigelb

Huge - those are very good points, well made. We often forget the high secondhand values and the availability and good value, pre loved (and ex-dem) Naim kit. Much of my system has been traded in over the years and I have owned and currently own a few pre loved and ex-dem black boxes.

This does make upgrading more affordable than it otherwise might be. My dealer does a roaring trade in pre loved Naim gear so I have a reliable source for pre loved Naim gear with a back up service if anything goes wrong - which it never has (with the exception of the UnitiServe but these are the exception to the usual rock solid reliability).

I do however realise we in the UK are fortunate in this regard and other countries will not have the second-hand market and strong dealer network we enjoy that are key to the pre loved and ex dem market.

Posted on: 22 April 2017 by steve95775

Well I am another Aussie Steve, but not to be compared to this thread originator on the East Coast. I am from the West Coast which makes me a bit brain fried. (We have better beaches, beer and definitely better sun here, takes it toll).

I bought my first Naim product in 1976, ( I think...brain is severely fried). A second hand NAC 22 and a NAP 120. Running my trusty Spendor BC-1's and pushing the signal in was my little LP-12/Grace707/Supex900. Yes I am Methuselah. Or Spartacus.

Anyway, a long time later here I am with my trusty 172/200 & S400's. In between there's been a journey. Part of it included being a dealer. In that drug called PRAT. Nasty stuff when you see the Credit card bill, but OMG the rush you get! it's the only reason to spend HUGE, (sorry about that Huge but couldn't resist), because excitement is priceless. Well to me anyway.

Yeah the stuff we lust after is not cheap. But if your going to have a habit, Naim is pretty cost effective.

Naim stuff rarely breaks, and when it does, it usually can be serviced.  Amazingly there are tragics who will still spring for a NAC12N and a hoary NAP160 from 1975. try that with your Accuphase, Marantz, B&O. You can trade olds stuff in, put it on Ebay for sale and get a result, or put memories in your study and enjoy the equipment in both their and your twilight years, (N-SATs I'm thinking of you).

There are a few other brands which offer some of these qualities, such as Linn or B&W. But honestly, look back in time and you see a trail of wonderful/wonky/weird products which we all thought well of at the time, but are now sadly deceased. Worth nothing.

So my contention is that Naim represents reasonable value. Yes the buy-in is steep, but the long term satisfaction is great.

Next week I am going to meet up with an old client who first bought a 250 from me in 1982. Yes he's moved on, but still loves music. that's a gift beyond compare.

 

 

 

Posted on: 22 April 2017 by steve95775

And forgive the typo's. Here in sunny West Australia we have really good wine. Groovin' to Patricia Barber and imbibing so great Margaret River grape juice.

Posted on: 22 April 2017 by nigelb
steve95775 posted:

And forgive the typo's. Here in sunny West Australia we have really good wine. Groovin' to Patricia Barber and imbibing so great Margaret River grape juice.

Now Steve, I have already warned of the perils of posting while under the affluence of incahol.

Hic!

Posted on: 22 April 2017 by steve95775

Hic yeah! Margaret Rivet red. Don't know if you can get Cullen's in old Blighty but if you trip across a bottle of The Madeline, don't hesitate.

You can get Steely Dan though. Just downloaded from HD tracks. Trying to reel back the years to when the tri-amps ruled but the humble streamer has got my attention. Those guys were amazing

Posted on: 22 April 2017 by DrMark

And to the points above - the build quality and long-term customer support are indeed a major part of the "Naim Game" (that not said with any disrespect intended at all) and it is also part of the intelligence behind Naim products, their quality, marketing, and upgrades.

Like any good drug dealer, you don't really have to sell to addicts, just make the product available and let nature take its course!