Has anything changed recently?

Posted by: ZippyBungleJeffreyArcher on 28 April 2017

Has anything changed recently?  My Superuniti has been atrocious over the last week or so: Tidal streaming as bad as ever before, and unable even to play songs from a USB stick stuck in the front without constant interuptions. Was there an update that has gone wrong? I would restart and see if that helps, but don't actually know how to switch the thing off.

I am paying £20 a month to Tidal - is it their fault when the music stops?

Posted on: 29 April 2017 by Simon-in-Suffolk
ZippyBungleJeffreyArcher posted:

Has anything changed recently?  My Superuniti has been atrocious over the last week or so: Tidal streaming as bad as ever before, and unable even to play songs from a USB stick stuck in the front without constant interuptions. Was there an update that has gone wrong? I would restart and see if that helps, but don't actually know how to switch the thing off.

I am paying £20 a month to Tidal - is it their fault when the music stops?

To be honest probably not... it's most likely the latency on your internet access and your ISP route to Tidal has temporarily increased to the point that it's outside the performance envelope of your current streamer firmware/hardware for the given bandwidth required. The current Naim architecture is sensitive to latency. I am sure you will see things very different with the new Uniti architecture.

Posted on: 29 April 2017 by ChrisSU
ZippyBungleJeffreyArcher posted:

Has anything changed recently?  My Superuniti has been atrocious over the last week or so: Tidal streaming as bad as ever before, and unable even to play songs from a USB stick stuck in the front without constant interuptions. Was there an update that has gone wrong? I would restart and see if that helps, but don't actually know how to switch the thing off.

I am paying £20 a month to Tidal - is it their fault when the music stops?

The on/off switch is on the back R side!

You may well be a victim of the Tidal latency issue, as Simon says, but that doesn't explain problems playing from a USB stick, so maybe you have a faulty SU?