Delivery Times
Posted by: Steve O on 08 May 2017
Ordered my new NAP 300DR & Supercap DR on 14th March and I'm still waiting for them to show up at my dealers.
I could have carried them from Salisbury to my house by now!
Anyone else had a long wait for kit recently?
Regards,
Steve O.
richardhomer posted:These are not 'bespoke' products - nothing about them is in any way changed to suit the customer. In that sense they are no different from any piece of consumer electronics.
I appreciate the forum is highly partisan - but this strikes me as 'cake and eat it' on Naim's part. Surely they could afford to keep a sufficient number of each item in stock to service 'normal' levels of demand? They must have the ability to predict with some degree of accuracy what they are likely to sell over the next three months.
I can't imagine Rolex only build watches when they know they have a buyer for one.
That's why I used the word "practically" - inasmuch as they are built on order. (Not to order.) You see, the qualifier "practically" means that I was saying they are not, strictly speaking, changed to suit the customer - which is good because the customer would probably screw it up.
As for me being "partisan" - look up some of my old threads on the Naim software, where I practically rip them a new one.
See Richard's post about Naim's "stocking" policy - I think he knows what he's talking about, having worked there.
Whatever the reason they didn't arrive again, so once more it's the end of this week. I'm beginning to think that Naim is no longer the entity it once was. I was a little concerned prior to ordering because of the things i had read about the delays in rolling out the new Uniti products but my dealer assured me that although there had been some "issues" with Naim lately the upgrades I had in mind were well worth making. Looks like my instincts were right, though I'm sure I'll love my new black boxes when they eventually arrive.
Halloween Man posted:I know Chord Electronics are facing the same product delays blaming electronic component distributors running down stock as a consequence of brexit (drop in the pound).
We must have had Brexit in the nineties as I waited nearly three months for a new NAC 82 to be delivered !
The brexit remark came from the owner of Chord Electronics, John Franks, on another forum. I'm inclined to accept his comments as more likely than not true as he's a player in the business and he knows the industry well.