Naim Core !

Posted by: raykelly on 14 June 2017

After set up I have lost sound / volume everything seems ok connected via iPad to Naim DAC1

Posted on: 14 June 2017 by Innocent Bystander

Did it work while you were setting up, or is it that you haven't had a peep from it at all?

Posted on: 14 June 2017 by raykelly

After setup it did work but when browsing suddenly lost sound ! I have checked and re downloaded app etc with no luck everything else appears to be OK ! Thanks

Posted on: 14 June 2017 by raykelly

NB I deleted one album before losing sound / volume

Posted on: 14 June 2017 by Innocent Bystander

Basics first: have you tried turning the Core off and then back on again? as with any computer system -and after all that is what it is inside - it is always worth a try (when I had an ND5XS that sometimes was necessary). If that doesn't work I'll bow out and let a Core user step in.

Posted on: 14 June 2017 by nbpf

raykelly posted:
NB I deleted one album before losing sound / volume

And you are not trying to replay that album, right?

Posted on: 14 June 2017 by Phil Harris

Hi,

Please be aware that we do have a dedicated support team who are there to assist anyone with issues or queries personally and can be reached on 01722 426600 or support@naimaudio.com (details in the "About this site" section on the right).

When you start something playing does the app itself indicate that playback is proceeding or is the time counter not incrementing?

Best regards

Phil Harris

Posted on: 14 June 2017 by raykelly

Hi Phil

Thanks and to all on forum !

I have just done the classic unplug power down routine and we are back in business 1

Many Thanks again RAY K