How to stay logged in

Posted by: elkman70 on 13 August 2017

Hi,

for some reason I now need to log in to the forum for each session. A real pain and one that is starting to limit my desire and enjoyment. Is it a hoopla thing or could it be a setting on my iPhone 7. The situation has only occurred over the past two weeks. Any help would be hopeful. 

Regards,

Nick

Posted on: 13 August 2017 by Richard Dane

Nick when you log in each time do you have you ticked the check box to stay logged in?

Posted on: 13 August 2017 by Finkfan

Hi Nick. It sounds like you're browsing in private mode. Open safari on your phone. Select the pages tab on the bottom RHs of the screen. Then deselect private on the LHS. Log in again and all should be ok 

Posted on: 13 August 2017 by Finkfan

Nick?? Sorry......That should have said [@mention:1566878603964533]. 

Posted on: 14 August 2017 by elkman70
Richard Dane posted:

Nick when you log in each time do you have you ticked the check box to stay logged in?

Yep.

Posted on: 14 August 2017 by elkman70
Finkfan posted:

Hi Nick. It sounds like you're browsing in private mode. Open safari on your phone. Select the pages tab on the bottom RHs of the screen. Then deselect private on the LHS. Log in again and all should be ok 

I think that may have resolved the issue. Thanks.

Posted on: 14 August 2017 by Finkfan

That's great [@mention:1566878603964533]. I had the same issue when I got my iPhone 6plus. For some reason the default browser is private.