Clicking
Posted by: painter on 13 September 2017
Hi ihave a cdx2 7 years old just started making a clicking noise when the disc is spinning ,any ideas. it is"nt skipping and the sound seems ok .....
It may be that the adhesive shroud over the mech has lifted slightly and is catching on the disc. Is there any trace of white powdery dust on the mech?
No it looks very clean,thanks for your reply...
Ok, is it on all discs? Is it throughout the disc?
painter posted:Hi ihave a cdx2 7 years old just started making a clicking noise when the disc is spinning ,any ideas. it is"nt skipping and the sound seems ok .....
Wouldn't want to jump to any ill conclusions, but my 2008 Mk I Cdx2, was experiencing similar symptoms.
Richard, and others suggested cleaning the disk, having the optic lens cleaned, checking the Snaics for loose connections.
Unfortunately, none of those suggestions, remedied the problem!
Going on 7 months now, my Cdx2 is not missing a beat, skipping, or clicking!
Audio Plus, Naim's North America Repair Facility, replaced my laser optic lens.
Tons of threads Archived on this Subject, the following information, may be helpful:
{I believe that Philips quote an average MTB (mean time before failure) rate of around 7 years. I've seen a graph of this. There's an initial spike, which no doubt covers those mechs that are either DOA or die very early on in life - one good reason you have a warranty - and then there's a bell curve that peaks around the 7 year mark.} Of course, plenty will continue to work and give good service beyond this. Indeed, I have a couple of '80s players still going strong on their original mech. There are also a fair number of early Naim players still going strong on their original mech as well.
You need to ask of any manufacturer how well they will support you should your mech die (as it most certainly will). I think 7 years is reasonable, but unfortunately most major manufacturers only support up to 2 years (sometimes less!!). Spare parts are expensive to keep and accountants don't like them, viewing them as unnecessary dead stock. Naim aim for around 10-15 years, barring unforseen circumstances. They are also always looking for NOS stock to bolster or replenish supplies. That's risky and expensive, but it's a sign of their commitment to support their customers."
Hi richard it seems more at the beginning of a disc ,but on some it will do it all the way through ...
OK, it could be that the little flexible ribbon cable on the mech laser head is catching. However, it may also be that there's a problem with the bearing on the disc drive. Either way, it's a job for a Naim service engineer and, if the latter, may require a replacement mechanism. If the disc isn't skipping, it still sounds good and you can live with it then you could just keep going until the mech eventually dies. Or, back the factory...
Ok many thanks might give Naim a ring tomorrow....