Clicking

Posted by: painter on 13 September 2017

Hi ihave a cdx2   7 years old just started making a clicking noise when the disc is spinning ,any ideas. it is"nt  skipping and the sound seems ok .....

Posted on: 13 September 2017 by Richard Dane

It may be that the adhesive shroud over the mech has lifted slightly and is catching on the disc. Is there any trace of white powdery dust on the mech?

Posted on: 13 September 2017 by painter

No it looks very clean,thanks for your reply...

Posted on: 13 September 2017 by Richard Dane

Ok, is it on all discs? Is it throughout the disc?

Posted on: 14 September 2017 by Allante93
painter posted:

Hi ihave a cdx2   7 years old just started making a clicking noise when the disc is spinning ,any ideas. it is"nt  skipping and the sound seems ok .....

Wouldn't want to jump to any ill conclusions, but my 2008 Mk I Cdx2, was experiencing similar symptoms.

Richard, and others suggested cleaning the disk, having the optic lens cleaned, checking the Snaics for loose connections.

Unfortunately, none of those suggestions, remedied the problem!

Going on 7 months now, my Cdx2 is not missing a beat, skipping, or clicking!

Audio Plus, Naim's North America Repair Facility, replaced my laser optic lens.

Tons of threads Archived on this Subject, the following information, may be helpful:

 
 
 
 
 
"Some do, some don't.  Some will die in storage before they even get near a player, others are still going strong for 20 years or more.  It's certainly not a Naim thing. Count yourself lucky if your '90s player is still on its first mech.  The only thing that is known for sure is that in the end all mechs will eventually fail.  This is one reason why there are now very few first or second generation players left with mechanisms that are working without issues.  My first Denon CD player from the mid eighties died long before its 3rd birthday.  The Rotel 855 that took its place is still going strong.  Just the luck of the draw.

{I believe that Philips quote an average MTB (mean time before failure) rate of around 7 years.  I've seen a graph of this.  There's an initial spike, which no doubt covers those mechs that are either DOA or die very early on in life - one good reason you have a warranty - and then there's a bell curve that peaks around the 7 year mark.}  Of course, plenty will continue to work and give good service beyond this.  Indeed, I have a couple of '80s players still going strong on their original mech.  There are also a fair number of early Naim players still going strong on their original mech as well.

You need to ask of any manufacturer how well they will support you should your mech die (as it most certainly will).  I think 7 years is reasonable, but unfortunately most major manufacturers only support up to 2 years (sometimes less!!).  Spare parts are expensive to keep and accountants don't like them, viewing them as  unnecessary dead stock.  Naim aim for around 10-15 years, barring unforseen circumstances.  They are also always looking for NOS stock to bolster or replenish supplies.  That's risky and expensive, but it's a sign of their commitment to support their customers."
Good luck, PAINTER, I hope it is something minor.
 
I know, it's hard to enjoy your Music with that Clicking!
Allante93!
Posted on: 14 September 2017 by painter

Hi richard it seems more at the beginning of a disc ,but on some it will do it all the way through ...

Posted on: 14 September 2017 by Richard Dane

OK, it could be that the little flexible ribbon cable on the mech laser head is catching.  However, it may also be that there's a problem with the bearing on the disc drive.  Either way, it's a job for a Naim service engineer and, if the latter, may require a replacement mechanism.  If the disc isn't skipping, it still sounds good and you can live with it then you could just keep going until the mech eventually dies.  Or, back the factory...

Posted on: 14 September 2017 by painter

Ok many thanks might give Naim a ring tomorrow....