Asset W10 Sound Bursts

Posted by: Kiwi on 28 September 2017

1 - Asset UPnP Premium R4 configured as Service on W7 Dell portable PC captures DAB receiver output via ClimaxDigital Audio Capture ACAP100 and streams to ND5SX and multiroom Mu-So QB perfectly.
2 - After upgrade to W10 and Asset R6 the sound is heard as high speed sound bursts separated by silence.
3 - Illustrate don't have an answer - refer Illustrate forum subject 'Asset W10 Sound Bursts'
4 - Anyone got any ideas about what's wrong and how to fix it

Posted on: 28 September 2017 by Huge

I suspect that's so deep into the driver structures of W10 that without investigation using the DDK and an ICE, you're not necessarily going to find it.

Is this just your machine, or do others also have this problem?
If it's just your machine, then it may well be that there's a driver configuration issue.

Posted on: 28 September 2017 by Kiwi

I don't know if others have same problem.

Posted on: 28 September 2017 by Huge

Unfortunately I think we have needles and haystacks, but no magnet!

Posted on: 28 September 2017 by Bananahead

Do you still have Asset R4? If so, does that have the same problem?

Posted on: 28 September 2017 by Kiwi

Bananahead - No, Asset R4 doesn't have the same problem under W10. It's worse - it doesn't detect any WASAPI sound sources so there aren't even any sound bursts to listen to ! I think W10 requires R6. I have no experience with R5 - W7/R4 worked OK so (unlike Microsoft with W8 & W10) I didn't update to mend something that wasn't broken.

Huge - I've a feeling you are right - however W10 reports all relevant drivers are up-to-date. If I knew what DDK and ICE meant I might know what to try. Main question now is why am I the only one afflicted? Is anyone out there in Naimland running W10/R6 successfully on Dell hardware ?

Posted on: 28 September 2017 by Kiwi

Another curious feature :-

W7/R6 on a Sony portable streams a ClimaxDigital PCTV TripleStick sound but not the ClimaxDigital ACAP100 sound.

The TV triple stick requires ClimaxDigital drivers, the ACAP100 uses Windows built-in drivers. I find that rather suspicious.

Posted on: 28 September 2017 by Huge

The DDK is the Device Driver Development Kit, and an ICE is an In-Circuit Emulator.
If you don't know what they are, then you're not in a position to be able to use them (and you'd need the source code anyway).

Posted on: 28 September 2017 by Kiwi

You are quite correct, neither are any use to me.

So whose is the problem I wonder - Microsoft, Illustrate, ClimaxDigital or Dell ?

Posted on: 28 September 2017 by Huge
Kiwi posted:

...  whose is the problem I wonder - Microsoft, Illustrate, ClimaxDigital or Dell ?

Yes...  one of them (or perhaps more than one!).