i pad UPnP settings question

Are you actually using folders or are you using UPnP and metadata (Artist, Artist/Album, Album, Genre etc.)?

Metadata. Artist., album etc tags. Ripped from dbpoweramp. That's all working nicely with that compatibility box checked. 

The Synology 216 doesn't need the Compatibility Mode set, nor does Android (I use both), so I suggest that the Compatibility Mode is required because of the configuration of the WiFi part (the WAP) of your broadband router.

I believe that the message is there because some types of UPnP playlist and some of the status messages (used by the play queue) may not work with some devices that need to use an earlier and more limited version of the UPnP protocols.

Thanks very much  Huge.  So do I need to change anything on my router WAP configurations or leave the box checked, as everything that I need seems to working at the moment. I am brand new to streaming and being an old fashioned album man  �� I haven't even tried to set up playlists yet.  And what is meant by status messages used by the play queue please?

Oh and to be clear, when I enter the Naim App (with compatibility checked) it shows the DS216. I then click on that and it shows me various boxes such as By Folder, By Artist, By Album Artist, By Genre etc etc.  And I can then click on any of these to drill down into the contents and then scroll down in alphabetical order to what I want, filter etc. 

Getting networks to do what you want can be a frustrating and unrewarding experience, so if everything is working to your satisfaction, my own view would be to leave compatibility mode in both IOS and Android ticked and just enjoy the music.

best

David

Having just thought about my last question, I guess I won't be able to change my router configuration as it is the Talk Talk D link super router which is not their most up to date model. It works pretty well though for our fibre Internet and I use a net gear GS105 switch any for the NAS to 272 loop. I guess the router is the "device" that Huge refers to.

David Hendon posted:

Getting networks to do what you want can be a frustrating and unrewarding experience, so if everything is working to your satisfaction, my own view would be to leave compatibility mode in both IOS and Android ticked and just enjoy the music.

best

David

Thanks David. Appreciate the response and yes it would be good to start enjoying the music rather than spend hours trying to understand what is going on with the network!

Make sure you don't have the Android & iOS running at the same time.      

I've had a Synology since 2014 & not come up against the problem you describe.  & don't have compatibility mode on.    I would be tempted to run a re-index on the Synology & try that.   Then if needed a complete system reboot - shut it all down, leave it off for 5 mins (so the ISP knows its off)  first restart router & let it finish,  then Synology,  then 272,  then iOS.       After that if its not fixed you'd better get back to us as something weird is going on.  

Yes the sequential re-boot is a good idea; it may just clear the problem.

OK. Off for the weekend now so will try the sequential reboot when I get back. (It is all working though with the box checked!) 

What UPnP server are you using? Maybe this is part of the issue, although I admit I can't put my finger on exactly how this might be.

I am using the Synology Media Server. With the latest Synology DSM Operating system installed. I will have a more detailed look at settings after the weekend. Thanks to everyone so far.

Following Mike B's post I tried the reindex, which didn't solve it, and so then did the sequential re-boot very carefully and in the order and as Mike B suggested.  (I have a netgear switch which I also powered off and then powered back on before powering on the DS216 and then 272.  I know when I set up my switch for the very first time I powered it on last, as is advised, but for this sequential reboot case it made sense to me to power it back on before the DS216 and then the 272, otherwise it seemed to me that the order of powering these 2 devices on would be academic, as the switch would be off and so would not be connecting them to the router). 

I went into the app, into my rooms, it finds the NAC 272, with the compatibility unchecked, I see the blue DS216 server box but when I click on it, I still just get the spinning white circle. 

As an aside the DS216 has also changed its IP address to 198.168.1.7 .  It has always been 198.168.1.6 but I have just bought a new android phone, which when added to the fact that I have just done the sequential reboot procedure, the DHCP table in my router settings has presumably just given the phone the next available address which was 168.1.16 (DS216's previous address from initial set up) and given 168.1.7 to the DS216.  This initially freaked me but I can still see that the DS216 is on my "network" in windows explorer and is also found when I go into the Naim app, so don't think there is a problem.  I just can't get beyond there to my music!

I did also then refer to the thread on this forum "Can't stream UPnP superUniti" where MikeB suggested starting from the top with a number of checks on the DS216 settings.  I have checked these settings, including reducing the SSDP interval to 75 seconds,  and everything seems in order.  In this thread Mike B also alluded to the DHCP settings in the Synology DS216 and (sorry) I have just noticed that in Control Panel, under Network Settings/LAN, it is currently disabled and nothing is entered in the "Start IP address", " End IP address", "Netmask", "Gateway".  Could this be my answer?  i.e. do I need to  enable DHCP server in the DS216 control panel and enter a range of IP addresses?  Sorry but this is a steep learning curve!

Many thanks.

Hi Jon, can you hang on a while,   I've been tied up all day & just about to go on my way home shortly.    It looks like the prob is in your 216 (as I said in previous post something's strange).  I will double check my Synology in the area's you have reported & get back to you.    ........  About 1 hour

Of course Mike and please don't feel you have to reply tonight. It's really good of you but it can wait until tomorrow. ��

Hi again Jon.   This sounds like you have not run or at least not completed the Synology install procedure with the setup disc.  ???  Can you try running that through again ???

Looking at my Synology settings:   

Control Panel > Network > General  ....  I have entries in Server Name (my NAS name),  Default gateway  (my broadband hub IP address),    Manually configure DNS server   (my broadband hub IP address)

Control Panel > Network > Network Interface  ....  LAN = Connected  (double click on LAN & it opens to     Use DHCP [Yes] & it shows the NAS assigned IP address, subnet mask & other system assigned stuff

Touch 'Edit'  & a new screen opens on IPv4 to show     [Enabled] Get network configuration automatically  (DHCP)  that populates fields for IP Address,  Subnet mask,  Gateway &  DNS server.      Also checked/ticked is 'Set as default gateway

I hope this gives you some clues,  it really has to be something simple such as I've suggested as it normally is so simple to set these things up.  Please get back to me if you need to but please be aware I am tied up with a family matter at the moment & I may be off line for a while. 

Mike-B posted:

Hi again Jon.   This sounds like you have not run or at least not completed the Synology install procedure with the setup disc.  ???  Can you try running that through again ???

Looking at my Synology settings:   

Control Panel > Network > General  ....  I have entries in Server Name (my NAS name),  Default gateway  (my broadband hub IP address),    Manually configure DNS server   (my broadband hub IP address)

Control Panel > Network > Network Interface  ....  LAN = Connected  (double click on LAN & it opens to     Use DHCP [Yes] & it shows the NAS assigned IP address, subnet mask & other system assigned stuff

Touch 'Edit'  & a new screen opens on IPv4 to show     [Enabled] Get network configuration automatically  (DHCP)  that populates fields for IP Address,  Subnet mask,  Gateway &  DNS server.      Also checked/ticked is 'Set as default gateway

I hope this gives you some clues,  it really has to be something simple such as I've suggested as it normally is so simple to set these things up.  Please get back to me if you need to but please be aware I am tied up with a family matter at the moment & I may be off line for a while. 

Hi Mike.  Many thanks.

I did not get a setup disc for the DS216, but only a tiny quick set up guide which basically has a handful of pictures showing me how to insert the drives and directing me to synology web assistant.  Nothing more.  You may recall from another post of mine a few week's back that I had to wait many weeks to get someone from openreach to move my ISP router into the lounge which severely delayed me being able to set up the whole network.  So, as I had already bought my 272 and the DS216, I at least tried to make some ground by doing the basic set up for the NAS, copied all my files to it from an external hard drive backup, and listened to some music via the USB input for a few weeks.  It occurred to me this morning when I read your post above that because the 272 was not connected to the network at the time I did the initial basic set up for the DS216, then maybe the full installation that you refer to had not been completed.  However, having just gone through all the settings that you have kindly written out above, I can confirm that mine are all the same as yours.  Everything is reported to be good with the DS216 and all updates have been installed.  The only slight difference was "Manually configure DNS server" wasn't ticked, although in the "preferred DNS server" box it nevertheless had my broadband hub IP add, so presumably this was populated automatically?  The "alternate DNS server" box was, and still is, blank.  I have ticked "Manually configure DNS server" tonight for what it is worth but I don't think that changes anything.

What about the DCHP server section in the control pane that I mentioned above?  As I said, it is saying LAN disabled and when I click on LAN, a drop down box appears and nothing is entered in the "Start IP address", " End IP address", "Netmask", "Gateway".  Do I need to  enable DHCP server in the DS216 control panel and enter a range of IP addresses? 

Also, under DMA Compatibility in Media Server, "Restrict access to media server to newly detected UPnP/DLNA devices" is unticked, and the 272 is included in the device list and the "enable" box is ticked.  I don't know if this is relevant bu thought I would mention it.

Also at some point if I get through all of this, will I have to reboot the DS216 before testing the app again? 

You don't want your Synology NAS to be a DHCP server because that is the job of your router, not do I think you want to manually configure the DNS server. The NAS should get DNS from your router.

best

David

Thanks David.  That's useful, especially for clarifying the first point, although for the second point Mike B did say that he had ticked manually configure the DNS server.  Not sure what to do right now then because as I said, all my settings are the same as Mike's so far.

It probably doesn't matter whether you tick "manually configure the DNS server" or not because if the NAS isn't set as a DHCP server, it won't have a DNS server!

By the way, it doesn't matter at all that your 272 wasn't connected when you set up your NAS. That's completely irrelevant, as irrelevant as that you didn't have a cup of coffee in your hand at the time you set the NAS up either!

best

David

Whoa there David,  I am not telling Jon his Synology is a DHCP server;     my post above is just telling Jon what my Synology's DSM (Disk Station Mngr) screen is showing specifically to answer one of his questions.   Its simply showing the DSM has DHCP enabled. 

Jon,  the 216 (DSM) setup procedure is done on-line (my older 214 came with a disc,  but can/is also set up on-line)    DHCP is a function of the broadband hub & your hub (router [hate that word]} must be set as such,  so that is a must do as a first base starting point.   Then I suggest you run through the setup procedure again.    

Re your question on"Also, under DMA Compatibility in Media Server, "Restrict access to media server to newly detected UPnP/DLNA devices" is unticked, and the 272 is included in the device list and the "enable" box is ticked"           Media Server is a separate program to DSM setup, so lets keep it simple & focus on the DSM setup first:     but to answer that question.   If you leave the Restrict Access box unticked, everything can access (see) the 216,  but thats not read/write permission.   I advise you leave that until you have the DSM correctly set & running,  then you can have the DMA restrict access checked.     I have mine checked & then in Device List it shows my stuff + others were I only have my BB Hub, NDX, Laptop, iPad & S-Phone checked to enable access.  

To reassure you,  although its 3 years since I set up mine,  it really was quick & easy,  just a matter of following the questions & ticking boxes.           It does get more involved with fine tuning admin & other stuff,  but not so with the initial setup access & ability to use it as a fully functioning NAS.  

Mike we are agreeing with each other!

You can set the Synology NAS to be a DHCP server and that isn't what he wants. He wants it to get the IP address etc automatically, using DHCP, from the router. He shouldn't be setting any network settings  manually.

best

David

Yes David,  I know exactly what he wants.    I'm just trying to get him to set his router to DHCP & run through the setup procedure again,  this is not that difficult.

Mike, to be fair to David I don't think he was suggesting that you were telling me my DS216 was a DHCP server. I put that idea in his head when I just questioned whether those settings needed to be enabled. He was replying to this question.

When  you say do the set up procedure "online" again  I assume you mean I need to go into the online "web assistant " page (find Synology.com)? I am confused because I have just gone into that website and it searches, and then says No Diskstation found within LAN, with a note below the "Search Again" button prompting me to download and install Synology Assistant to help complete the installation of DSM. I am guessing this is my issue? i.e.  DSM hasn't properly installed. This is despite the fact that when I double click on the DS216 device as shown in the network section of windows explorer, it takes me straight into the login prompt for it, I log in and the info centre in control panel says "DSM version is 6.1.3-15152 Update 5".  And it has an IP address which was allocated to it by my router using the DHCP protocol. 

I understand the point too about my "broadband hub" being set up as DHCP, and I'm confident that it is because I have looked in the settings section of the webpage a few times now, and there is a DHCP table which clearly shows each device on the network line by line, with their MAC number and "auto" allocated IP address. (i.e. Not static addresses).

If you can log on to the DS216 through the device's administrative UI homepage, and you can see the network shares through your PC, but the Synology Assistant can't find the DS216, then something's definitely very wrong.