Uniti Core Backup not readable on Mac?

On my HDX, which has an internal Hard Drive, I have set it up to do automatic back-ups to 3 different NAS drives, I can view all of those back-ups in Finder on my Mac.
Unless the Core is fundamentally different to the HDX and the way it does it's back-ups, I'd be surprised if you can't do the same.

Also, do you back up to a NAS drive or USB attached drive?
Is it possible, if you're using a USB drive, it's formatted in such a way as to be unreadable on a Mac?
If a drive is to be readable by both Windows and Macs, it will need to be formatted to MS-DOS (FAT).

blythe posted:

On my HDX, which has an internal Hard Drive, I have set it up to do automatic back-ups to 3 different NAS drives, I can view all of those back-ups in Finder on my Mac.
Unless the Core is fundamentally different to the HDX and the way it does it's back-ups, I'd be surprised if you can't do the same.

I too have an HDX, with twin hard drives, one of which acts as a back-up.

I used to use a NAS as my main drive, and it would be useful if I could continue to utilise this as a second back-up, but I was advised by Naim that this wouldn't be possible, and that the HDX would only create a backup to one location, in my case, the second internal hard drive.

How have you gone about configuring backups to more than one location?

The Core is fundamentally different to the HDX or Unitiserve. Firstly it runs a bespoke version of Linux whreas the HDX and the US run embedded Windows XP. Secondly the Core is supposed to be far more agnostic about where your music is kept and in principle you can store, share, serve and backup to/from pretty well anywhere.

But I can't answer the OP's original question. The last Core firmware update included a fix to allow hard discs bigger than 2TB formatted with NTFS to be read on a Windows PC, the implication being that smaller discs were already readable on a PC. But I am completely unfamiliar with Macs.

best

David

That sounds odd. (In answer to Dave Marshall)
I used N-Serve on my Mac to set up everything.
I added each NAS drive as a "Network Store" and designated them as Backup Devices.
I then, under the "Backup" tab in N-Serve under "Backup Scheduler" clicked on "Add" (on the right of the screen) and added each NAS drive to do a  backup.
Screen shots below (via dropbox links) show mine moments after re-connecting my system after turning off all power, having been on holiday for 10 days, hence the cancelled/failed backups.

https://www.dropbox.com/s/y4zy...rk%20stores.png?dl=0

https://www.dropbox.com/s/n8b9...20scheduler.png?dl=0

What precisely do you mean by "not readable?" How are you trying to access the files with your Mac, and what happens?

blythe posted:

That sounds odd. (In answer to Dave Marshall)
I used N-Serve on my Mac to set up everything.
I added each NAS drive as a "Network Store" and designated them as Backup Devices.
I then, under the "Backup" tab in N-Serve under "Backup Scheduler" clicked on "Add" (on the right of the screen) and added each NAS drive to do a  backup.
Screen shots below (via dropbox links) show mine moments after re-connecting my system after turning off all power, having been on holiday for 10 days, hence the cancelled/failed backups.

https://www.dropbox.com/s/y4zy...rk%20stores.png?dl=0

https://www.dropbox.com/s/n8b9...20scheduler.png?dl=0

Thanks blythe,

I'll have a look via n-Serve later today, though I'll do some screenshots of the existing settings, just in case it all goes horribly wrong! 

Ok, I do the backup to a usb-attached disk of 4gb. When I connect to my Mac (MacBook Pro running the latest software) there is a message the disk is unreadable and I can either eject it or he ask for formatting which I of course did not do. I had the same problem, when I connected it to my PC in the office

Sorry, I meant 4TB

It almost sounds like that disk is being used as part of a mirrored raid or something, is perhaps the backup to USB a mirror of the whole drive?

Not sure how the cores work but if the OS is on the HD then that could be the reason. 

FWIW apple can happily read NTFS drives, but cannot copy to them.

No,  I just set it up in the app as a backup, disk formatted for mac

Recent Mac OS High Sierra upgrade? I had to rebuild my Time Machine backup environment this week.. kept throwing 'unreadable' errors when trying to mount the Time Machine share.  Likely related to the APFS file system upgrade, but can't prove it.  Had to reformat the drive and all was well again. 

garyi posted:

Not sure how the cores work but if the OS is on the HD then that could be the reason. 

 

Just for future info, the operating system of the Core is held in flash memory and not on any HD. Indeed the Core is supplied without any hard disc and you do not have to install one if you don't want to.

bedt

David

SB955i posted:

Recent Mac OS High Sierra upgrade? I had to rebuild my Time Machine backup environment this week.. kept throwing 'unreadable' errors when trying to mount the Time Machine share.  Likely related to the APFS file system upgrade, but can't prove it.  Had to reformat the drive and all was well again. 

Not sure if the problem is related to High Sierra. I just noted that last night my Uniticore can't backup the file into the NAS. In the past, I can see the Uniticore in my iMac and then I can use my iMac connect Uniticore by using the guest login. The uniticore icon is still appear in my iMac folder but I can't connect it, no more guest login option. 

dttmtong posted:

 

Not sure if the problem is related to High Sierra. I just noted that last night my Uniticore can't backup the file into the NAS. In the past, I can see the Uniticore in my iMac and then I can use my iMac connect Uniticore by using the guest login. The uniticore icon is still appear in my iMac folder but I can't connect it, no more guest login option. 

I don't know about Macs, but the last Core firmware update did something that prevents the Core downloads folder (and presumably the Music folder too) being mapped in Windows and previously successful mappings in Windows no longer work because the Core declines the connection. I suspect that this is all part of the same bug introduced inadvertently by Naim in the last Core firmware update.

best

David

OK, a mail to Naim support for this question ten days ago, still no answer!!!

So it seems impossible to read the disk on a computer, 

In my experience you may never get an answer, but it may appear in a new firmware update.....or not. As Jon HOneyball said recently, communication is not a strong Naim trait unfortunately. Keep an eye out for a Uniti progress thread where Naim post forthcoming updates.

I would ring Phil. In my experience if he doesn't reply quite quickly, he probably isn't going to. Of course he may be waiting for an answer from the devs but if you speak to him then he can tell you that. They are cooking a firmware update for the Core at the moment but this issue doesn't appear in the brief release notes that Trevor shared a couple of days ago.

best

David

gmischol posted:

OK, a mail to Naim support for this question ten days ago, still no answer!!!

Try phoning them, that usually seems to get you straight through to someone who can help you.

GMISCHOL, I've flagged this one for Phil to review and hopefully comment on when he has a moment.

Richard, thanks

Just be aware that I think he's on a few days break after the Signals event last weekend...

gmischol posted:

No,  I just set it up in the app as a backup, disk formatted for mac

I set up like that a while back, and checked today: incremental backup on Core, then plugged disk into iMac and all well. The backup device is a Seagate Backup Plus Slim 2TB USB.

What may be different is that my iMac is running macOS Sierra v10.12.6. I've read that there are significant differences in High Sierra (also mentioned by [@mention:72103499079848000] above).

It would be interesting to know if this is a problem with macOS High Sierra.

david

My issue was cleared by reformatting to "Mac OS Extended (Journaled)".  Running Disk Utility didn't show any problems. But I had three Mac's that couldn't browse the drive.  So no idea on root cause. Apple network / backup products guy had no idea either..he was level 2.  Likely unrelated to this though so I'll sign off now that I've postulated the conspiracy and planted the seed of discontent.

Ok, tried something else. Did a new backup with HD formatted NTFS, and bang, my Mac can read the harddisk

I can live with this, but still no explanation why it's not possible with hd formatted for Mac. Has nothing to do in my opinion with High Sierra, as I had the same issue before upgrading.