Missing Album Art

Posted by: Ali K. on 26 November 2017

Hello

The Naim app (I'm using an iPhone 8Plus and an iPad Pro) has stopped displaying album artwork.

Here's my setup:

Music Systems: a UnitiQute and and a Muso / Computer and OS: MacMini with OS High Sierra / UPnP Music Server: "Playback" with music files managed by iTunes (most current version)

Album artwork for each of my albums is added using iTunes (selecting an album and adding the JPEG file to it in iTunes). All the artwork appears in iTunes but the Naim app has them blank.

Any clues on how I can get the Naim app to see the album art?

Thank you!

Posted on: 26 November 2017 by David Hendon

Did it previously show your artwork or has the app never shown it? When did it go wrong? Had you just updated something?

Have you tried restarting the app?

Have you tried resetting the cache in the app (it should go and get all the artwork again if you do)?

best

David