Nova Running in

Give it time and don't worry.

Did that help 

yes, you should wait at least 14 days... As after the 'no-hasle' return policy runs out it will start to sound much better. 

Sorry... carry on.

Can say i ever experienced a negative change, if anything the sounds always improved, up until week 4,

Are you leaving it alone and making no other changes? 

Worth checking your connections to make sure everything is still plugged in properly, and there are no faulty solder joints etc. I would try disconnecting and reconnecting everything, just to be sure. Also, it could be a mains issue - maybe you or a neighbour has a dodgy SMPS, heating pump, or something.

If it doesn't improve talk to your dealer. I don't think this is a running in issue - if it can't improve on a Unitiqute something is not right.

Yes talk to the dealer at least you have logged the issue with them, if they say wait for a week or so and it’s still no good.....then they should sort it out or replace.

Popeye, I got my Star this weekend too after having a Uniti2 for the past 2.5+ yrs. when I first connected the Star it sounded great, but the past 2 days it’s sounded very warm and missing top-end sparkle, is this kinda what you’re hearing? 

Callas01 posted:

Popeye, I got my Star this weekend too after having a Uniti2 for the past 2.5+ yrs. when I first connected the Star it sounded great, but the past 2 days it’s sounded very warm and missing top-end sparkle, is this kinda what you’re hearing? 

Yes, exactly the same and the soundstage has dropped off.

I have left mine running for the first time while at work and will monitor.

Mine sounded fine out of the box and has steadily improved with no lessening of quality at any stage. In fact after having it a couple of months it recently seems to have progressed to another level.

Having said that I do leave mine on standby as recommended - if you have yours turned off most of the time that could be a factor but I suspect there is some kind of problem somewhere in your system.

Must admit I left mine running on a lowish volume whilst at work for 2 days : )

The more you tinker now it just becomes another variable.

Log it with the dealer is a good suggestion or even better call Naim.

I never turn mine off. It stays on standby and has been since last Friday. I also use the HTBP so when the kids play video games or we watch tv the Amp is in use. 

Will a Uniti be properly warmed up if it’s left on standby? I assumed not, as the whole point of the standby mode is to comply with EU rules on energy consumption. 

This is common with naim. End of first week is when it'll sound the worst...

Sorry if this is too obvious I find that my stress levels, the state of my sinuses, variations of background noise, whether the curtains are shut or not, etc etc can all make a difference and are difficult control between one listening session and the next. Longwinded way of saying, I'd not worry about it and see how it is next week.  

So.... update, phoned technical today for two reasons, one being the sound and 2nd being my album artwork stoped working.

Having spoken to Richard he suggested killing the power completely and seeing if this sorted the artwork. Well it did and it has most definitely also sorted the sound of the Nova to how I first experienced it!  No reason why it should, but it definitely has!

Long may it last!!! ????

Glad it’s sorted, just enjoy the music and whatever break you have for the holiday season.

Good to hear, my Nova still has the odd funny turn (not sound) today I tapped to fwd to the next track and app meltdown and Nova.

I managed to put it into standby we where having dinner and almost 15 minutes later it powers back on and starts playing the track I was trying to fwd to.

Hope everyone had a great Christmas and the New Year has started well.  Popeye, I was wondering if the Nova was still performing well or if the issue you were having had returned?  I’m nearly three weeks in with the Nova and have experienced a similar “drop off” in top end sparkle.

Is this the start of a treble-gate conspiracy?! 

Hi all. Just to inform but my nova was replaced under warranty today as my unit was doing all sorts of odd things in the end.

Art work freezing and only changing following a full power off.

Music would be playing then stop all of a sudden and the unit would be showing the loading bar across the bottom with the initial boot up screen that is viewed on initial switch on. (Happened twice).

And the final thing that was the icing on the cake and most worrying, a couple of days ago listening to music, a crackle came from the right channel and then no sound from that channel. Turned unit off and waited 30sec then powered up and back to normal.

New unit hooked up this evening and sound quality is much better without a shadow of a doubt!

Not a great start with the new lineup! And looks like I got the Friday one! 

Cheers

Great news.  Here's hoping its 100% & I don't doubt it will be so,  but more so as you say its sounds so much better,  has to be a good sign.

How many nova users are now sat at home wondering if their units aren't actually sounding as good as they should?  

The art work freezing is a known problem when I spoke to Phil, needs a firmware fix. I have no issues with sound quality from my unit, although I have upgraded to separate power amp, when I have reverted to just the Nova,it’s sounds great.

roosevelt51 posted:

Hope everyone had a great Christmas and the New Year has started well.  Popeye, I was wondering if the Nova was still performing well or if the issue you were having had returned?  I’m nearly three weeks in with the Nova and have experienced a similar “drop off” in top end sparkle.

+1. I did a hard power off (mentioned in another thread here somewhere) and it did perform much better after. Now I'm concerned it's a hardware issue (software doesn't deteriorate over time) as well as questioning my purchase decision.

My SU always sounded great, now I'm listening to music with doubts all the time.  
How does one explain this to Naim, it's not like it's a specific fault 
Also 2 or 3 times music has just stopped playing, which never occurred with the SU. This also has been mentioned elsewhere.

I’m in the opposite boat. With my Uniti2 after a while it would stop playing music. My Star plays music all day and I don’t get the audio dropouts anymore either.

dave-mac posted:

How many nova users are now sat at home wondering if their units aren't actually sounding as good as they should?  

Not me - just keeps delivering way beyond my expectations!