DR Upgrade

Posted by: frotter16 on 09 January 2018

What's the normal experience in having one's units DR'd?

I have just found out today that my 500, shipped near end of October to Audio Plus, has not even opened the unit up, nor received the parts to perform the upgrade.

It will be close to 5 months gone...anyone else have this experience?

Posted on: 09 January 2018 by Bryce Curdy

That's pathetic! I'm UK based which clearly helps. My NAP300 was turned round in less than a month. My CD555 and NAC552 were upgraded a few years ago. Can't remember exactly and might have been a little longer but not much.

Posted on: 09 January 2018 by yeti42

UK based too. I requested the upgrade to my 500 through my dealer, Naim put me on a waiting list. About 5 weeks later I get a message that Naim are ready to upgrade my amp and service the ps. The dealer takes care of sending them to Salisbury and they’re back in under 2 weeks, they’re even delivered and installed back in my Fraim by the dealership.

Posted on: 09 January 2018 by yeti42

Have you rubbed someone up the wrong way?

Posted on: 09 January 2018 by frotter16

How would someone achieve that? Not much of a rubber

Posted on: 10 January 2018 by Richard Dane

Have you spoken with Audio Plus to find out what is the problem? There may be some other issue of which you are unaware. Always best to get an explanation straight from the horses mouth.

Posted on: 10 January 2018 by antony d

called my dealer on Monday to get DR upgrade booked in for my 300, by the end of the morning NAIM had sorted date to take in to send down which is the end of this month

Posted on: 10 January 2018 by yeti42

frotter16 posted:
How would someone achieve that? Not much of a rubber

frotter

vi to rub

      vt
  [+surface, meuble]   to rub  ,   (avec une brosse)    to scrub
frotter une allumette      to strike a match

frotter (se)
vpr/réfl

   (=effleurer, frôler, toucher)
se frotter à, se frotter contre      to rub against
se frotter les yeux      to rub one's eyes

     (fig)
(=se mesurer à)
se frotter à qn      to cross swords with sb
se frotter à qch      to come up against sth

     (fig)
(=se réjouir)
se frotter les mains      to rub one's hands

Translation French - English Collins Dictionary

Posted on: 10 January 2018 by Richard Dane

And before anyone considers posting any allusions towards the inevitable - don't even think about it!

Posted on: 10 January 2018 by Japtimscarlet

Could your dealer give you a loaner amp to tide you over ... anything is better than nothing and think what a boost it will be when you get your DR back!!

Posted on: 10 January 2018 by Huge

Richard Dane posted:
And before anyone considers posting any allusions towards the inevitable - don't even think about it!

Too late, you've already done it!