Nac 82 Service

Posted by: DannyM on 03 February 2018

Hi all, 

I've just bought an Olive Nac 82 and Supercap.  They're both in for a service with my local approved servicer here Dublin. 

The Supercap will get the fullfworks. Naim are telling the servicer that they will no longer support the Nac 82. Has anyone else heard this?

I also wanted the facia updated to the later version, to match the Supercap and Nap 250, but no joy there either.

A word of thanks to forum posters, I've bought all these unitsubased on comments from here, it's been a very useful place for inforinform. 

DannyM 

Posted on: 03 February 2018 by Foot tapper

Hi Danny,

Great idea to get them serviced.  The 82 + olive supercap is a lovely combination but then we're biased as we also have an 82 + olive supercap in the family (!)

If Naim are unable to support servicing of the 82, then you may find that Darran at Class A in Sheffield can help you.

Hope it goes well, FT

Posted on: 03 February 2018 by Eoink

I had my 82 serviced by Darran last April, he did an amazing job (I run mine with a Hicap). Enjoy your purchase, I’ve had the 82 since new in 1993 and enjoyed many thousands of hours of listening through it, it brings music to life.

Posted on: 03 February 2018 by cat345
DannyM posted:

Hi all, 

I've just bought an Olive Nac 82 and Supercap.  They're both in for a service with my local approved servicer here Dublin. 

The Supercap will get the fullfworks. Naim are telling the servicer that they will no longer support the Nac 82. Has anyone else heard this?

I also wanted the facia updated to the later version, to match the Supercap and Nap 250, but no joy there either.

A word of thanks to forum posters, I've bought all these unitsubased on comments from here, it's been a very useful place for inforinform. 

DannyM 

Does it mean Naim does not support products made before 2002 anymore?

Posted on: 03 February 2018 by Richard Dane

While Naim hasn't had replacement fascias for the NAC82 for some time, I'm fairly sure that factory servicing isn't a problem.

Posted on: 03 February 2018 by DannyM

@Cat345, just thr NAC 82,8the nap 250 and supercap are supported. 

Posted on: 03 February 2018 by DannyM

[@mention:69567902137547080][@mention:1566878603891419]tapper, @Eoink,  thank you, heard good things about Class A  

Posted on: 03 February 2018 by Shropshire Hills

I think Richard is correct as I had a much older CB 40/110 serviced by Naim themselves a few months ago - expensive but no complaints for the quality of service nor the ability and willingness to device such an early product- well done Naim

Bob

Posted on: 04 February 2018 by Richard Dane

For the avoidance of any doubt, I ran this past Naim's Steve Hopkins, who did confirm that of course Naim still service Chrome Bumper and Olive Naim kit.  The only issue is with some cosmetic parts such as knobs, some fascias, tuner displays, and of course any CD mech stocks that are exhausted.

I guess someone somewhere got the message confused here.  There, we can all rest easy once more...

Posted on: 04 February 2018 by DannyM

Hey, Thanks Richard. 

I feel better already! 

 

Danny