Naim Mu-So QB. Volume Dial not working

Posted by: Billy G on 12 March 2018

Just bought a Naim Mu-So QB. Volume Dial doesn't work? Is this a simple setting on the app or is it broken?

Posted on: 12 March 2018 by Mr Happy

There is a setting for cleaning that disables the controls on the muso. Under other settings then cleaning mode. Make sure its un ticked.

Posted on: 12 March 2018 by Billy G

Thanks for reply. Yes I am aware of cleaning setting. It isnt that. thanks .

Posted on: 12 March 2018 by Mr Happy

Have you tried restarting it. Unplug from mains, leave a few minutes then plug back in?

Posted on: 12 March 2018 by Billy G

Thanks again. Yes left unplugged all night....

Posted on: 12 March 2018 by Mr Happy

In that case I would give naim a call as it sounds like its faulty.

Posted on: 12 March 2018 by Billy G

Spoke to NAIM and yes faulty. so a return it is. thanks .