4.6 update and upgrade sound quality ?

GuyPerry posted:

Thanks for the feedback.

I restarted the update (which is always a risk) and all seems well. The app never even downloaded the update and therefore didn't start the cycle, which it seems to be doing now, with rotating volume segments and white network light and sound.

Phew, didn't fancy a £650 bricked paper weight.

I guess this is due the stability of the (android) app.

WBR

Guy

Very good. You should be ok now.

best

David

On my laptop there is no PORTS listed in device manager. Will this be a problem? 

Finkfan posted:

On my laptop there is no PORTS listed in device manager. Will this be a problem? 

Yes.

If you have the correct driver installed, it means the drivers hasn't been able to connect to the UART in the streamer.

Ok. Thanks Huge. I’ll try installing the Driver again

Installing the driver software creates a "virtual" COMS port on your computer which doesn't actually show up in your computer's device manager until you connect an external device (e.g. your streamer) to your computer using a USB cable.

Finkfan posted:

Ok. Thanks Huge. I’ll try installing the Driver again

Go to Control Panel\All Control Panel Items\Programs and Features
Have a look for "Windows Driver Package - Silicon Laboratories Inc. (silabser) Ports (9/27/2017 6.7.5.1893)
If you don't have that, the right driver isn't installed

Thanks 

Jonn posted:

The so called upgrade has made my NDS sound worse. Yes a bit more detail but it also sounds brighter/harsher than before. The overall balance sound wrong too with bass emphasis and the sound stage is odd. The left/right speaker balance is too pronounced whereas before the speakers seem to disappear when listening.

I'll do a factory reset and give it another couple of days but at the moment I'm more inclined to sacrifice the extra detail and bass for the smoother and more balanced sound of the previous version. Is it possible to go back?

I’m with you on this Jonn. I’ve no idea what the issue is, but I’m sitting here watching cr*p TV and looking at the forum instead of listening to music because my system won’t play me any. It’s sounding Muddy, flat, airless, one note. I’m reserving judgement on 4.6 firmware being the cause as it sounds so bad that I suspect something else must have sprung a leak somewhere else in the system. This is not Preferring A over B, this is just not engaging music.

So, Fastest way to find out will be reinstall 4.4 tomorrow and see if the problem persists.

Huge posted:

Gandalf_fi posted:

Eat the dust & thanks for a tip but the same file, it does not work... this starts to be debugging with >10k streamer, well >25k with power supplies -> strange...

MCUSW-110    | Windows 10 certified against RS2 (Creators Update). 

Does my neighbour have an older laptop?

May I see if I can help?

First, go to Control Panel\All Control Panel Items\Programs and Features
Have a look for "Windows Driver Package - Silicon Laboratories Inc. (silabser) Ports (9/27/2017 6.7.5.1893)
If you don't have that, the right driver isn't installed

Next connect a data cable to the NDS.

Then go to Device Manager and look for "Ports (COM & LPT)
Expand that and look for the "Silicon Labs..." entry (there should only be one)
Look at the properties
Is that COM4?
If not note what COM port it is on.
If there's more than one COM port shown, what are the others listed as?

Thanks, nope, it is nothing with ports.... or com. "Silicon labs" just do not want get installed, not automatically or manually. Only one port is listed in all 3 computers, COM 3 (Intel...)

Huge posted:

Finkfan posted:

Ok. Thanks Huge. I’ll try installing the Driver again

Go to Control Panel\All Control Panel Items\Programs and Features
Have a look for "Windows Driver Package - Silicon Laboratories Inc. (silabser) Ports (9/27/2017 6.7.5.1893)
If you don't have that, the right driver isn't installed

That is the issue, no way to get get it installed.

@@Kevin J Carden. Well I really don't think it can be the 4.6 firmware upgrade which is causing the problem. I have enjoyed everything I've played with it so far. I am wondering if it's a little more bloated in the bass (I'm not certain about this), but the overall experience I think is very musical. I have noticed that it makes listening to dense, busy music a bit easier - the music seems less congested somehow. 

I think I have done a fresh OSX install since the last firmware update and no longer have the correct USB driver. Would anyone be able to kindly point me to the download? Thanks

Cancel that... I found it. For anyone else with the same question you can find them here:

https://www.silabs.com/product...t-bridge-vcp-drivers

None of those drivers worked here.

Naim are now on it. Thanks Mike.

ChrisSU posted:

glasnaim posted:

Olly posted:

Has anyone else had the album art go awol from the Nova display and if so know what the fix is?

Big smiles on the SQ front here. 

Olly

Yes my artwork has gone walkabouts from the Nova, via Unitiserve but not Tidal, have asked my dealer to get back to me, he is going to consult Naim tomorrow.

Naim are now aware of this issue, and are investigating it. So far it seems to affect the new Uniti streamers when used with a Unitiserve - but it would be interesting to know if anyone has experienced the same issue with other UPnP servers?

Confirm in my case that it is with Unitiserve. 

Olly

I expect they will sort this fairly quickly Harry.  My problem is I'm not really sure whats going on here;    I believe(d)  I've had SiLabs v6.7 driver ever since I got started with updating beta f/w  & during most/all that time I've been on the same Win-10 laptop & have not had any problems.    So what gives with peeps struggling with v6.7  ??  best leave that one I guess.......

A side story:  since this uncertainty/confusion over the USB driver I went to SiLabs www & download a v6.7.5 & now have this loaded together with the old v6.7.   It all seems to work perfectly,  only problem is I don't know which driver is being used  ....  oh well maybe it ain't broke & fix'um not needed.

Some people are complaining about lost clock. I'm not sure if it's the same issue, but I notice that I have lost the track time in the display on my NDS. When I was using v4.4 I could press the 'disp' button on the remote and the display would show some artist and track name information (I think) together with the time in the track. It might also have shown the track number as a fraction of the total on the album, e.g. 3/10 4:15 meaning that there were 10 tracks on the album, track 3 was playing and that it was 4 minutes and 15 seconds through. This seems to have been lost.

I fixed the display issue by doing a factory reset. It's also sped up the whole app. I had to relocate a few iRadio presets, but I so scarcely use these anyway. All pretty cool so far.

Finkfan posted:

Yep! 

Im getting another USB cable to try in case mine is faulty. But I tried several times yesterday to no avail. Finally got the driver installed and the “port” is not showing up. Should it really be this difficult???? 

Finkfan, I have the same problem as you with the update. I have installed the SiLabs driver but when I go to the Updater, I get to the screen with the port drop down menu and new driver port does not appear, just the Bluetooth port.

I have reported my issue to Naim Support who have suggested a couple to potential fixes that have not worked and I wait further suggestions from them. I have tried 2 USB cables and have had the same issue with both so I am not convinced the cable is at fault. I have done a few F/W upgrades in my time so I think I know what I am doing but I am really stumped.

I should add I am using an iMac and trying to update my NDS.

Please report back if your new cable fixes things and I will then get myself a third cable and see if that works.

Frustrated , of Chesham.

NIGELB, FINKFAN,

I’m in the exact same situation as you are with my 272.  Have have swapped out cables, used two different Macs, and always get to the same place where you’re stuck: driver successfully installed and showing up in the OS, but the naim updater app doesn’t see it in the pull down menu; only Bluetooth is there.  Have also reached out to naim support.

Regards,

Frustrated, of Boston

(I highly doubt that it’s the usb cable, FINKFAN; I used the same one l’ve always reserved for [multiple successful] updates of my SuperUniti as well as another of known functionality just to be sure.  Got stuck at precisely the same place with both cables multiple times and on two different machines.)

I had this issue earlier on my 272. I uninstalled the USB drivers and reinstalled them a few times to no apparent avail. My laptop has been asking about an OSX update from Yosemite to High Sierra for some time, so I obliged and then reinstalled the USB drivers and hey presto the right serial port option appeared and the update was painless thereafter. 

Not sure if this helps anyone much, it took me a few hours to resolve it. All updated now. 

Thanks Monkey Jim but I am already on High Sierra so this is not the same issue for me. I too have installed and reinstalled the driver and have also checked there are no previous versions still installed.

It seems Naim Support are working on this so let's see what they come up with.

Jonn posted:

The so called upgrade has made my NDS sound worse. Yes a bit more detail but it also sounds brighter/harsher than before. The overall balance sound wrong too with bass emphasis and the sound stage is odd. The left/right speaker balance is too pronounced whereas before the speakers seem to disappear when listening.

I'll do a factory reset and give it another couple of days but at the moment I'm more inclined to sacrifice the extra detail and bass for the smoother and more balanced sound of the previous version. Is it possible to go back?

if it is as you said, i will perhaps wait a bit to make this upgrade. I have already, on some tracks, too much bass emphasis, i don’t want to go in that direction.

My initial try on my 272 didn’t have the correct port in the drop down menu. With the laptop connected to the 272 I restarted the 272 and once it initialised the port appeared. Might be worth a try.