Probably a Dumb Question

Posted by: badger1963 on 08 April 2018

yesterday I did the firmware update for my 272, all seemed to go ok. I downloaded the drivers for the mini usb cable, and although not being great with computers, used my Mac laptop to perform the update. It took the requisite amount of time, percentages all reassuringly clicked upwards, and then the process said it was complete.

everywhere I look on the forum refers to version 4.6 update. Why does my 272 display under settings that I now have version 4.4? Do I need to do it again?

apologies if this has been covered elsewhere, or if I am being dumb in some way. Thanks for your help.

Posted on: 08 April 2018 by ChrisSU

Sounds like the update was not successful if 4.4 is showing. I think you need to do it again

Posted on: 08 April 2018 by Finkfan

Yes. Sounds like it was unsuccessful. Just updated my 272 and it now displays version 4.6.00

Posted on: 08 April 2018 by badger1963

Thanks. All very strange given the pop up messages on the Mac said it was all done. Back to the drawing board.

Posted on: 08 April 2018 by Clive B

Did you download the correct version? Both are still shown on the Naim Audio updates page, so make sure you select v4.6.

Posted on: 08 April 2018 by sjbabbey

Badger,

Did you actually install the new 4.6 firmware installer program onto your computer before updating ?

Posted on: 08 April 2018 by badger1963

Thanks for your suggestions. Will try again with better glasses on this time and report back.

Posted on: 08 April 2018 by badger1963

Yup. I can confirm I was dumb enough to download the incorrect version first time round. Have now cleaned my glasses and found the correct version. All working now... thanks for your assistance and for treating this idiot politely.

Posted on: 08 April 2018 by Japtimscarlet

Think you will be pleased with the difference it makes to the 272