The 4.6 verdict

Posted by: Jack From Adelaide on 14 April 2018

Well, it is now a week since I updated my NDX to use the new 4.6 firmware. My principle purpose was to try and improve the stuttering I had on TIDAL and I didn't expect anything else. The playback through TIDAL is vastly improved. There, post done. WAIT there's more.

What I didn't expect from the description was any noticeable change in sound quality. I don't have a multi-room system (would that I could afford such a luxury!) but I do have quite a good main music system, which includes an NDX.

What I found after the first few albums was that the bass was tighter and more "tuneful". Then I noticed higher resolution. This became apparent almost immediately because my music room is next door to my Mother In Law's bedroom and I usually have to either use headphones or listen at painfully low levels so as not to disturb her. I was reading a book and kept having my attention drawn to whatever I was playing. The instruments and the singers were literally leaping out of the speakers into the room. It was uncanny. At this very moment I am listening to K. D Lang's "Hymns of the 49th Parallel" on UpNP server (minim server - rendered to WAV) and the piano in Hallelujah has this wonderful dynamic presentation, the loud and quiet passages are rendered more noticeably. K.D.'s voice and her exquisite control of the pacing and phrasing is there to hear. In a way that I have never noticed before. A couple of days ago it was Imogen Heap and her Ellipse album on TIDAL. Again the sense of her being in the room was remarkable. At some points it made the hair on my arms stand up. I have listened to E. Power Biggs playing Handel, the bizarre and ultimately rewarding Kaitlyn Aurelia Smith's "The Kid", Dami Im's new album "I Hear a Song" and Ryan Teagues "Block Boundaries". Every album is surrendering new details and expression that I have never heard before.

For those of you as ancient as me it is equivalent to the first time I put a moving coil cartridge on my turntable: I am rushing to listen to old favourites and new music to see what it sounds like now! In some cases I am discovering that they aren't as well recorded as I thought (Scartaglen's "This Nights Fun" was  closed in and you could hear each microphone feed was in a separate acoustic) others are better than I ever suspected.

This upgrade was extremely painful to load (see my recent posts on the issue) but it was well worth the effort. Here is the magic of digital audio: a simple firmware upgrade is like a multi-thousand dollar improvement in your system.

My advice: If you can't load the firmware after an hour of effort, simply take your gear to your dealer and offer them $20 or something to do it for you. It is well worth the effort.

Posted on: 25 April 2018 by ken c
musicfan51 posted:
ken c posted:

I plan to organise to listen to a different NDS 4.6 firmware based system (of course looking for one where the owner is happy with the upgrade). Then I will hopefully be able to compare the musical DNA vs. my own NDS4.6. To what extent it will matter that the underlying systems will likely be quite different is just a reality I have to somehow accommodate I guess... 

enjoy...

ken

I am listening now to some Jazz guitar and I do not hear the issues people are complaining about .  This is so interesting that some love the improvement and others really dislike it . It sounds very much improved to me .  NDS/555DR using ripped CDs to UnitiCore 

A possibility -- the impact of 4.6 firmware update on my NDS could be different from impact on your NDS compared to mine -- for whatever reason. but as I say,  I think it would be useful anyhow for me to listen to another NDS 4.6 unit in a different system and tale it from there...

enjoy

ken

Posted on: 25 April 2018 by ken c
musicfan51 posted:
Jonn posted:

I was perfectly happy with v4.4 on my NDS, tried v4.6,  didn’t like what it did to the sound so went back to 4.4 and happy again. I’m not at all bothered that 4.6 didn’t work for me. 

I certainly wasn’t prepared to put up with v4.6 for more than a few days to see if I might “ get use to the sound.”

I bet the new Naim Streamers will sound closer to the 4.6 firmware version than 4.4. I wonder if that means some Naim fans may not like the sound of the new Naim streamers?  Others will love them.  

if this is indeed the 'new sound' -- then I guess you're correct... in which case its unlikely the ND555 will see its way into my house...

enjoy

ken

Posted on: 25 April 2018 by musicfan51
ken c posted:
musicfan51 posted:
ken c posted:

I plan to organise to listen to a different NDS 4.6 firmware based system (of course looking for one where the owner is happy with the upgrade). Then I will hopefully be able to compare the musical DNA vs. my own NDS4.6. To what extent it will matter that the underlying systems will likely be quite different is just a reality I have to somehow accommodate I guess... 

enjoy...

ken

I am listening now to some Jazz guitar and I do not hear the issues people are complaining about .  This is so interesting that some love the improvement and others really dislike it . It sounds very much improved to me .  NDS/555DR using ripped CDs to UnitiCore 

A possibility -- the impact of 4.6 firmware update on my NDS could be different from impact on your NDS compared to mine -- for whatever reason. but as I say,  I think it would be useful anyhow for me to listen to another NDS 4.6 unit in a different system and tale it from there...

enjoy

ken

Speaker brand may also be a factor Ken. I have Kef Blade Twos which I think have a smooth top end. The 4.6 update added a bit of brightness and detail to the high end , but in my system it worked well. If someone had a brighter speaker that emphasizes more top end , it is possible the high end could bother some people who are more use to the smoother top end of the 4.4 version. 

Posted on: 25 April 2018 by ken c
musicfan51 posted:
ken c posted:
 

Speaker brand may also be a factor Ken. I have Kef Blade Twos which I think have a smooth top end. The 4.6 update added a bit of brightness and detail to the high end , but in my system it worked well. If someone had a brighter speaker that emphasizes more top end , it is possible the high end could bother some people who are more use to the smoother top end of the 4.4 version. 

I really doubt the poor performance of my NDS with 4.6 is anything to do with speakers. I use Naim SL2s. 

enjoy

ken

Posted on: 25 April 2018 by musicfan51
ken c posted:
musicfan51 posted:
ken c posted:
 

Speaker brand may also be a factor Ken. I have Kef Blade Twos which I think have a smooth top end. The 4.6 update added a bit of brightness and detail to the high end , but in my system it worked well. If someone had a brighter speaker that emphasizes more top end , it is possible the high end could bother some people who are more use to the smoother top end of the 4.4 version. 

I really doubt the poor performance of my NDS with 4.6 is anything to do with speakers. I use Naim SL2s. 

enjoy

ken

Best of luck finding out why it sounds so poor for you Ken . I hope you can figure it out !  I truly  do. 

Posted on: 25 April 2018 by ken c
musicfan51 posted:
ken c posted:
musicfan51 posted:
ken c posted:
 

Speaker brand may also be a factor Ken. I have Kef Blade Twos which I think have a smooth top end. The 4.6 update added a bit of brightness and detail to the high end , but in my system it worked well. If someone had a brighter speaker that emphasizes more top end , it is possible the high end could bother some people who are more use to the smoother top end of the 4.4 version. 

I really doubt the poor performance of my NDS with 4.6 is anything to do with speakers. I use Naim SL2s. 

enjoy

ken

Best of luck finding out why it sounds so poor for you Ken . I hope you can figure it out !  I truly  do. 

musicfan51, many thanks.

I reverted to 4.4. earlier this evening and the NDS has since been sounding a LOT better than the over-animated and bleached sound I was getting with 4.6. I simply do not believe 'personal preference' is at play here -- the difference is too stark.

enjoy

ken

 

Posted on: 25 April 2018 by musicfan51
ken c posted:
musicfan51 posted:
ken c posted:
musicfan51 posted:
ken c posted:
 

Speaker brand may also be a factor Ken. I have Kef Blade Twos which I think have a smooth top end. The 4.6 update added a bit of brightness and detail to the high end , but in my system it worked well. If someone had a brighter speaker that emphasizes more top end , it is possible the high end could bother some people who are more use to the smoother top end of the 4.4 version. 

I really doubt the poor performance of my NDS with 4.6 is anything to do with speakers. I use Naim SL2s. 

enjoy

ken

Best of luck finding out why it sounds so poor for you Ken . I hope you can figure it out !  I truly  do. 

musicfan51, many thanks.

I reverted to 4.4. earlier this evening and the NDS has since been sounding a LOT better than the over-animated and bleached sound I was getting with 4.6. I simply do not believe 'personal preference' is at play here -- the difference is too stark.

enjoy

ken

 

Makes you wonder if some code was corrupted or something like that ?

Posted on: 25 April 2018 by musicfan51
ken c posted:
musicfan51 posted:
ken c posted:
musicfan51 posted:
ken c posted:
 

Speaker brand may also be a factor Ken. I have Kef Blade Twos which I think have a smooth top end. The 4.6 update added a bit of brightness and detail to the high end , but in my system it worked well. If someone had a brighter speaker that emphasizes more top end , it is possible the high end could bother some people who are more use to the smoother top end of the 4.4 version. 

I really doubt the poor performance of my NDS with 4.6 is anything to do with speakers. I use Naim SL2s. 

enjoy

ken

Best of luck finding out why it sounds so poor for you Ken . I hope you can figure it out !  I truly  do. 

musicfan51, many thanks.

I reverted to 4.4. earlier this evening and the NDS has since been sounding a LOT better than the over-animated and bleached sound I was getting with 4.6. I simply do not believe 'personal preference' is at play here -- the difference is too stark.

enjoy

ken

 

Over animated and bleached sound ? Wow!  That sounds bad .  Puzzling cause it does not sound bleached and over animated to me .  It is a Interesting problem I hope you can solve . 

Posted on: 25 April 2018 by Macamic

Installed 4.6 to my 272 Last week-end and I could say tonight that it is an improvement, like if noise ratio is better, may be that explain why some ear it brighter.

Just seems a bit less analog like than with 4.4.

Al di Meola and Paco Delucia guitars on Friday night in San Francisco are impressive and Magdalena Kozena's ach, dab icht vassers genug hätte so...

at the end, like it.

jean Eric

Posted on: 25 April 2018 by musicfan51
Macamic posted:

Installed 4.6 to my 272 Last week-end and I could say tonight that it is an improvement, like if noise ratio is better, may be that explain why some ear it brighter.

Just seems a bit less analog like than with 4.4.

Al di Meola and Paco Delucia guitars on Friday night in San Francisco are impressive and Magdalena Kozena's ach, dab icht vassers genug hätte so...

at the end, like it.

jean Eric

It does seem like there is less noise or better way to say it darker background.  More energy in the high frequency area . But more layered too. More air between instruments. 

 

Posted on: 25 April 2018 by Chag...

To come back to performing a Factory Reset after update, I want to assume that this is only a formality step that does not require the streamer to be connected to the computer anymore, or does it? I haven’t done it on the NDS yet as I am nnot ready yet to reconfigure System Automation and preset my 40 i-Radio stations. 

Chag -

Posted on: 25 April 2018 by Mike-B

The factory reset does not need to have a computer connected,  it’s all done on the front panel display with the remote.    Make a note of your settings beforehand to save some head scratching time.

Posted on: 25 April 2018 by Chag...

Thanks Mike. What I meant here was to confirm that this particular Factory Reset specified as the final step of the firmware update, was not different from any other Factory Reset that you may want or need to perform from time to time i.e. upon owner change. In other terms, does the function of this last update step include any other automatic proceeding within the Naim  Streamer Updater program that would still require the mini-USB or RS-232 connection to be in place. ????

Chag -

Posted on: 26 April 2018 by Mike-B

As I understand it Chag,  the update process goes thru' to the 'Finished' screen indicating its safe to remove cables, there is no prompt to do anything else.    The only place were the request for a factory reset is in the instructions .pdf.   So to me that indicates its not a mandatory must do,  besides which, if a factory reset was a required part of the update process, that could be written into the update software much the same as a reboot (power off/on) is the final part of the controlled update process that we have now.      Hopefully we can persuade Naim to clarify this together with some rational.   

Posted on: 26 April 2018 by Chag...

Thanks again Mike. Your post makes perfect sense indeed. Cheers.

Chag -

Posted on: 26 April 2018 by Japtimscarlet

Happy after 4.6 update to my 272/xpsdr/250dr system

Was happy after initial install ..but after reading that a factory reset might also help..I tried that a day later...no difference at all to pre reset

An overall improvement in the enjoyment of the music..and strangely streaming from naz seems the most improved

Posted on: 26 April 2018 by loks
Hungryhalibut posted:
loks posted:

What I would like to know though is if anyone is aware of any changes between the firmwares other than the DSP change, I found the app more reliable with 4.6 and I'm hoping someone can confirm I wasn't just imagining it? Also if improvements were made with regards to connectivity and if there's enough interest from others, may be Naim could be encouraged to release these with the old DSP, may be as the mysteriously missing v4.5?

Cheers,

Lokesh

 

 

There are significant changes in the firmware, particularly around multiroom connectivity with the new platform streamers. Improvements have also been made to improve stability and network discovery, which is probably why the new firmware and app work more reliably in your case. 

When the functionality is changed, to achieve the above, the SQ will very likely change, which is why the DSP is tweaked to get the best possible sound from the new firmware. When we were beta testing we were all in agreement that 4.6 was the best across all the legacy platform streamers. So it’s really a choice of new or old, and mixing and matching functionality and DSP is highly unlikely to be practical. 

It’s interesting that some people are not finding 4.6 to their liking. It’s been wonderful with my 272, which is now more engaging and musical than ever. It seems to bring out the groove and passion of performances in a much more realistic way than before. That’s why it seems so odd that some people are finding it dull and woolly. 

One thing I found with testing is that when you are critically listening - which we have to do - it’s hard to relax and just enjoy the music. So after the initial critical listening I just get on and play music. After a couple of weeks it’s then possible to say if it’s ok or not.  It might be worth reinstalling 4.6 and forgetting about it for a month. It may just grow on you. You can always roll back again if it doesn’t. 

Thanks for the reply HH. It didn't occur to me that changes to something like network discovery would require changes to the DSP code, it's obviously not as easy as I thought to mix and match the releases.

I may try 4.6 again, but unlikely as I did give it two weeks and it just didn't sound right to me even from day one. I'm not saying this to detract from what seems to be a great improvement for the majority, but I doubt I would have purchased the NDS if I'd demoed it with 4.6 installed, that's how different 4.4 and 4.6 sound to me on my system. 

One possibility I thought of is the age of our NDS's. I bought mine very soon after it was released, I think it might have even been pre ordered by my dealer so it's definitely an early one. I wonder if there was a small change in hardware between early and later versions that could explain what some of us are hearing?

Looking forward to the results of Ken's experiment, I think that will decide it one way or another for me.

Cheers,

Loks

 

 

 

Posted on: 26 April 2018 by Arun Mehan

Ken, looking forward to your impressions with another NDS-based system. It's interesting that there are varied opinions on this update, especially with the NDS.

I've been listening to my NDS with the new firmware and overall I'm very pleased with the new sound. Previously I felt the bass with the NDS was a bit over-exaggerated and the midrange recessed. These have both been addressed and I am very happy with the improved soundstage and imaging. The increase in detail is most welcome.

As I mentioned to a friend the other day, it reminds me of going from the CDX2 to the CDS3. For me, this may finally mean the NDS is as good or if not better than the CDS3 - again, to my ears.

Arun

Posted on: 26 April 2018 by jon_jh

Arun, haven’t had the opportunity to try 4.6 on my NDS yet, and still on 4.3.  Also run mine with an XPS, so maybe I’ll get a positive result like you did. Hopefully should get round to the update this weekend. Also will revisit 4.4 as preferred 4.3 at the time of that update, although my system has gone through a few changes since. Will keep an open mind! 

Jon

Posted on: 26 April 2018 by audio1946

a week on ,initially thought bass was a tad better with the ndx but in truth theres not been any change listening through quad 2912s.   at least its upto dated. at the moment no tidal access to listen that...

Posted on: 27 April 2018 by Chag...

Performed a Factory Reset to send my mind to rest. No audible difference. Resetting System Automation and iRadio stations is now a bit tedious. ????

Chag -

Posted on: 27 April 2018 by Graham Clarke
ken c posted:
musicfan51 posted:
ken c posted:
 

Speaker brand may also be a factor Ken. I have Kef Blade Twos which I think have a smooth top end. The 4.6 update added a bit of brightness and detail to the high end , but in my system it worked well. If someone had a brighter speaker that emphasizes more top end , it is possible the high end could bother some people who are more use to the smoother top end of the 4.4 version. 

I really doubt the poor performance of my NDS with 4.6 is anything to do with speakers. I use Naim SL2s. 

enjoy

ken

What's the betting that Naim tested this with SL2s, let alone active ones?  Zero I would guess.  Also I bet they didn't test active S-600s.  They probably did all their testing internally on Focal speakers, trying to find a way to make them sound good...

I dropped Naim support a query about the sound quality along with an offer for someone to come along and listen because my results aren't just personal preference, the SQ was dire.  Their reply was prompt and polite but basically stated that 4.6FW had been through multiple rounds of testing and they liked it.  They "passed my feedback on".  Reading between the lines they're not going to do anything about it.  I think they are missing an opportunity here to understand what the potential problem is and use it to improve further.  So much for their uncompromising approach to sound quality.  Plus as a 22 year long user of Naim hifi equipment with a system costing over £150,000 you think they might at least be mildly interested.  Clearly not.  And yes, there is a degree of sour grapes here...  Maybe this is the "new world order" for Naim...

Posted on: 27 April 2018 by hungryhalibut

Graham, I was at Naim yesterday and we were discussing the firmware updates. As well as testing with Focals, they test with Ovators, and some SL2s that they still have at the factory. They test with DBLs too. 

Posted on: 27 April 2018 by Gazza

And they personally do care about that their customers, that was from Trevor himself and his team. They are trying to unravel what has gone wrong for some, but not others. I would personally be very hopeful that they will get to the bottom of this, based on the commitment I saw. Frustrating for those affected, but need to be patient.

Posted on: 27 April 2018 by Jonn

Agree Graham. Interested to know what system they used to test the NDS 4.6. My guess is that it was just an afterthought as the NDS is no longer in production and sound quality testing was based on the 272, which does not seem to have received any negative comments from owners.

Only consolation is my NDS still sounds good on v4.4.