New Uniti Star - loose power connector

Posted by: Anavrin on 05 June 2018

Hi Guys

Ive just taken delivery of a Uniti Star today, I noticed the connector on the back where the power cord plugs in is loose, it doesn’t feel like it’s going to come out, it’s just not solidly fixed.

Is this normal or do I have a potential problem with my unit?

im also not happy with the packaging used by the supplier, the white Naim box was simply wrapped in a bin bag to cover up what was inside, thats obviously not a Naim issue but I would be interested to know if like  many other products, naim normally supply their boxes inside a plain box?

I’m a bit sceptical, that my unit is possibley not direct from Naim to my supplier, especially as I was told delivery would be end of July, then suddenly they had one in stock!

Posted on: 05 June 2018 by hungryhalibut

It’s normal - all Naim stuff is like that. It’s part of the decoupling. Don’t worry. As for the box, they don’t come inside anything else. So think of the bin bag as a free gift. 

Posted on: 05 June 2018 by Nick Lees

You’ve been done. My loaner Star came wrapped in a Sevenoaks Hi-Fi van. Though admittedly I didn’t get to keep the van. 

As HH says, the power sockets are deceptively floppy as part of the vibration decoupling.

Posted on: 05 June 2018 by Proterra

My Star came inside naim box inside a plain one inside my retailers car. He installed and set it up for before going through it again, great service I say.

Plus stripping down my old stuff to take away in px . Got a great deal all round.

Posted on: 05 June 2018 by Ravenswood10

The bin bag is probably there to keep the nice white box.......white. Unlike all my new Classic gear which always managed to get plastered in brown marks by the courier Think of it as an added value item. You could probaly sell a Naim bin bag for a fortune on the bay.

Posted on: 05 June 2018 by Anavrin

Cheers Guys, it’s not a Naim bag I’m afraid, just a standard black one which I ripped to bits, it was still wrapped up with all the factory bits of tape etc so it’s new, just a shame so little care was given to the transport.

this is my first venture into HiFi, I bought some Second hand Kef Cresta 2 bookshelf speakers with stands for £60 a couple of months ago and I’ve just paid more than twice that for the speaker cables, still, it sounds great ????

Posted on: 06 June 2018 by SimonPeterArnold

My Atoms power socket is the same. 

Posted on: 06 June 2018 by Richard Dane

It's a Naim feature found across the range. The cutout on the chassis is very slightly oversized and this allows a small amount of free movement to the socket, which means the chassis gets some decoupling any vibrations coming in from the mains cabling.  The theory and listening tests led to the Powerline decoupled mains cables, and when all are combined it maximises the benefits.